JPG Import bug CC 2019
macOS 10.13.6
Ai 23.0
Try to open or place a .jpg or .jpeg file
-> Error-Message "File could not be read because there was an error"
Does work with other images. I attached the original image.
(After running the image through imageOptim the import works)
2
votes
Jan
shared this idea
Hi Jan,
Thanks for logging the issue.
Is it possible to share the source JPEG file with the AI team at:
sharewithaiATTHERATEadobeDOTcom
If possible please also do share the steps that how you created the JPEG file.
With Best Regards,
Illustrator Team