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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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675 results found

  1. Brush dissappers

    Some of the art brushes will disappear while the path will remain there.

    4 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  2. Artboard becomes non responsive.

    App freezes after a few strokes and becomes non responsive. - can still select tools but the artboard itself is non responsive. Then when exiting the document to restart it tries to save and save icon spins indefinitely. Have to force quit the app.

    It’s disheartening to see the same issues have been posted in 2020 and it’s now almost 2022 with no fix?

    I bought a brand new iPad 9th gen and Apple Pencil specifically to use illustrator. - it’s the only app I’ve installed so far.

    I’m begging for a fix as it literally renders the app useless.

    1 vote

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    0 comments  ·  Admin →
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  3. Transform shape property box fails for value less than 1

    When using transform properties panel on circle, changing value to less then 1 results in value resetting to 0 (decimal point keeps getting deleted (eg, get 11, instead of .11 inches). Mac os has recently been updated which may be responsible? Using ipad pro, with v.15.1

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. Illustrator crashes when switching to another app and returning to illustrator

    Currently illustrator crashes when I have a file open and go to another app and come back illustrator has to restart and I lose any work I did since I last opened it. The time I notice it most is when I export a file and then I go to my photos or messages to send that file to a client and when I come back to illustrator the app restarts and I lost all my work. What I started doing as a workaround is after exporting I go back to my file close the file and then switch apps…

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. スポイト

    スポイトで色を拾う時、1～2回までは普通に色を拾えるのですがそれ以降急にスポイト画面が真っ黒になり黒色しか拾えなくなる。再起動すれば一旦は治るので1～2回スポイト使って真っ黒になってまた再起動してを繰り返している。
    あと、たまにタッチしても名称の変更でしか反応しない移動も出来ないし削除も出来ないレイヤーが作られる。

    3 votes

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  6. 03 de Diciembre del 2021 y aún no tomaron en cuenta la NECESIDAD de el CAMBIO DE IDIOMA A ESPAÑOL.

    5 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Bug

    Hey Adobe Team,
    1 - Missing Pentagon shape from my tools
    2- my Keyboard not appear when try to write text, I should close the app and open it again so I can see the keyboard
    3- Expand text or shape not working always off

    I appreciate your help
    Best regards

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. Fix huge lag on Paint Brush tool - Makes the iPad version tool virtually unusable

    Am I the only user seeing a huge lag on the new Paint Brush tool. Pencil tool is fine. Fresco, Procreate and Apple Notes is fine. I am using an iPad Pro 2015 so maybe this is the reason?

    4 votes

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    2 comments  ·  Tools  ·  Admin →
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  9. Menu heavily messed up after working on cloud document on PC version

    Hello,
    I have been trying to find a work around for a type on path bug that I posted about earlier on this forum. I wanted to edit the path and the app crashed. Since I work with cloud documents, I wanted to edit path on the PC version of Illustrator, save it, and continue working on the project on iPad. That worked, although after coming back to iPad, I noticed that the menu is heavily messed up to the degree of unusability.
    Please find the video for more context: https://youtu.be/RayBtgrCxJk

    Thank you & best regards

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. Editing path of “type on path” text freezes app

    Hello,
    I set up a type on path situation and wanted to edit the path that the text is locked onto. When doing so it freezes the app. As you can see in the video, after the app freezes (which is happening pretty soon into the video), I was still able to go to the tools and menus although nothing happened after selecting them.

    Here’s a video for more context: https://youtu.be/ebeN9Csjk88

    Thank you and best regards

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Misspelling in sync dialog

    Circled word in screenshot shouldn’t have an apostrophe.

    2 votes

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  12. Blending Elements with Gradients crashes App

    While connecting Circles with differently colored gradients to get a “worm”-like look, the app regularly freezes and eventually crashes, bringing me to the Home Screen. I use Illustrator an a IPad Pro 2021 11’. Unfortunately this mobile version of this website won’t allow me to upload pictures for some reason so I can’t provide further context rather than saying that I used the blending option “Distance”.
    Thank You

    Edit: So I went ahead and recorded the screen to provide further context. It was easy to do since the bug is easy to recreate.
    You can find the video here:
    https://youtu.be/Dvh3c3OjtSI

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Under Review  ·  Nitish Agarwal (Illustrator on Web/iPad Team) responded

    Hi,

    Thanks for reaching out to us.
    I was able to reproduce the issue and is under review on our end. Will update once we have any further update on this.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web team

  13. App crashes frequently and error when saving

    The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.

    44 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  14. 文字バケ

    文字入力して変換すると文章の前後が入れ替わる。
    または
    変換すると日本語とアルファベットが混ざった表記になる。

    5 votes

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    0 comments  ·  Tools  ·  Admin →
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  15. Selecting anything with pencil closes window almost instantly

    Any selection of tool or setting, really anything I try with Apple Pencil opens a window very briefly not allowing time to select anything. If I select by touch and hold, you have to release pressure then try to press selection before it closes. I reinstalled Illustrator but the same issue makes it totally unusable. Thank you

    10 votes

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    4 comments  ·  Tools  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.

    Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.

    However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17

  16. I was doing my work for hours and then it just crashed out of nowhere and not opening the file anymore! I have deadlines!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Nitish Agarwal (Illustrator on Web/iPad Team) responded

    Hi,

    Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web team

  17. Type on Path moving around places whenever opening the file again

    I’ve come to a constant problem with type on path. Whenever I open my project and then preview it again, the type on path moves away from its original place. It gets annoying whenever I have to move it every time I see this problem. It always changes.

    37 votes

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    22 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Exporting a file as Ai

    I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…

    7 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Nitish Agarwal (Illustrator on Web/iPad Team) responded

    HI Tina,

    Thanks for reaching out to us.
    Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web Team

  19. Text Editing Performance

    The performance for editing text is painfully slow.

    Latest iPad Pro M1; latest updates. Latest version of Ai on iPad.
    Adobe cloud fonts.

    4 votes

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  20. Text Box Deletion

    During regular workflow (double clicking to activate text, clicking outside element to close, and repeat) keyboard input seems to become faulty. Example: double clicking to edit text, making a word selection, pressing Delete will delete the entire text object, not just the selected word.

    If I cycle the tools a bit: click outside to close editing. Choosing Move tool, then choosing text tool, and going back into editing the text will sometimes resolve the issue.

    2 votes

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