Illustrator (iPad) Bugs
627 results found
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1 vote
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Error loading plugins. EraserTool.aip slicingAttributes.aip
What does this mean???? Every time I open Illustrator it immediately shuts down and asks to run diagnostics but I can't get past this. What do I do? I've lost a ton of projects because it shuts down before I can save..
1 vote -
Type font reverts to default when exiting app
When I exit the app sometimes my work has been closed upon re-entering the app. When I open the file back up my text/type has reverted to a default font. Seems to only occur with fonts I have imported.
2 votes -
Quick export to png file saves blurry
When quick exporting the file that saves is blurry. I quick exported the same file earlier in Fresco with no issues.
3 votes -
When I toggle layer visibility it resets my text
When I toggle off my layer visibility for texts it resets the text that I wrote on a path. Mostly happens writing it on a shape. If the text layer is locked, it stays the same tho so that’s good.
1 vote -
Language
Добрый день. На моем IPad приложения Adobe Illustrator, Adobe Photoshop устанавливаются на немецком языке хотя в Creative Cloud я поставил английский язык. Помогите пожалуйста
1 voteResolved (Comments Open) ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Здравствуй,
Язык приложения зависит от языка iPad, а не от языка, выбранного вами в Creative Cloud. Пожалуйста, обновите свой язык до английского на вашем iPad, чтобы установить английскую версию.
Если язык английский, и вы все еще сталкиваетесь с проблемой, пожалуйста, ответьте на эту тему.Спасибо
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Apple Pencil Issues in Illustrator IPad
When I try selecting a shape with the pencil or my finger, it will not let me select the item. The pencil is fully charge and the tip of the pencil is tighten. Most of the time it’s when I am trying to duplicate an item and the only way I can get another shape is to create it if I am lucky. Most of the time I will have to exit out of the program on the IPad and reopen it and it will work for a few but then I have the same issue again and again.
It…
3 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Make sure you have selected Selection tool while trying to select an object. If you still faces the problem please share a video with us. You can turn on “Show taps as a blue dot” from Application Settings > Input.
Thanks
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Rotation handle behind tools-popup for selected object - Illustrator for Ipad
When an object is selected and user rotates object 180deg with the rotation handle (handle is down/at bottom whereas default it starts above object) the pop-up with tools/options for the object (opacity, stroke, layer stacking, nudge, trash/delete, etc) is layered above the rotation handle in the UI making it impossible to rotate the object again without using the properties panel.
In light of this, a global suggestion (may not be feasible based on how apple pencil works):
if the pencil can be detected a short distance from touching the display, perhaps show a cursor with contextual clues as to what…8 votes -
Internal snapping tolerance for positioning objects is way too high and can’t be changed
There seems to be a default 'snapping' that is hard-coded. With all snapping and guides turned off under "precision" I still cannot move an object with as much fluid precision as I can on the desktop version w/o snapping turned on.
I also cannot determine a way to select an object and then drag it by a single point to a single point of another object to 'snap' the points together as is possible on the desktop version.
29 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
I am not reproduce this issue at my end, can you please share a video for the issue so that we can try it on our end.
Thanks
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Brush stopt
Nu begint ook mijn penseel niet meer te werken, kan geen kleur-vulling activeren.
Staving van mijn werk blijft een probleem, vaste vormen wel maar lijnwerk met potlood en penseel niet!
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hoi
Probeer voor het penseel de kleur van de lijn te veranderen. Deel ook een video over het probleem waarmee u wordt geconfronteerd met de potloodtool
Bedankt
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In andere laag plaatsen in een dokument?
Kan ik een item verplaatsen naar een andere laag? Is er een copy paste optie?
1 voteResolved (Comments Open) ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hoi,
U kunt een object verplaatsen door lang op de afbeelding in het lagenpaneel te drukken en het vervolgens naar de gewenste laag te slepen.
Er is ook een optie voor kopiëren en plakken in het bewerkingsmenu.Bedankt
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Desktop
.aic files Doesn’t open on desktop, just. Errors out
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you please share what error are you getting? Also, please make sure have the updated illustrator on desktop with you.
Thanks
Nitish -
Ghost Artboard Labels
There seems to be a weird glitch where I still have the label of an artboard showing despite it being deleted. When I change my viewport on the canvas, the artboard label stays in the same position on the screen. When I tap on it, the function to edit the artboard label still remains, however, doesn’t register the name change when attempted.
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you please share a video reproducing this issue in a fresh file. If it is reproducible in any of the pre existing file you can share it with me at nitiagar@adobe.com
Thanks
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I can’t move the layers
I would like that layers can move as I want. And sometimes my layers just dessapear
40 votesPlease leave a comment if you’re still facing issues moving layers.
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How to copy something to another file
How to copy something to another file
5 votesResolved (Comments Open) ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
You can copy art from one document by clicking copy in “Edit” menu in the right bar, then go back to home and open new document. Do a double tap or select “Paste” option from edit menu.
Thanks
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Can’t access properties, combine shapes, and other functions
They are greyed out - is there a reason - I’m on an iPad Pro
1 vote -
couple of bugs noticed
some captured shapes from creative cloud jagged/fuzzy edges, not smooth & crisp “out of focus”
some shapes from creative cloud don’t have the blue adjust selection on them when opened into canvas.
3 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you please share a video to understand what exactly you are trying to say here?
Thanks
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Crashes when importing or placing PDF file
The specific file is attached. The loading spinner appears and then the app crashes.
16 votes -
Organizational library
The transfer of files between iPad and desktop are inconsistent. As a designer I have been transitioning to using my iPad for Illustrator. Files (.ai) on Apple desktop are not showing up on iPad Pro. Using other platforms for organization can manipulate the image and delays production.
2 votes -
Color Picker Issue
The color picker is inaccurate when working on a Desktop Ai file with the iPad Ai app. It chooses a color that is close, but it should be accurate since these are solid vector shapes.
8 votesNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Can you share a video explaining the difference that you are seeing on desktop and ipad.
Thanks
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