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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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657 results found

  1. Path tool and Tips

    Needs shape path tool rather than just using the pen/pencil manually. Tips and tutorials specific to the iPad edition need to be kept separate from desktop tips and easy to access. I’ve searched too many times for specific iPad functions only to find answers addressing the desktop version.

    1 vote
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  2. iPad Pro 3rd gen - app lags/won’t refresh after a few strokes/movements

    Bought an iPad Pro 3rd gen (264gig) and can’t use illustrator, ps, fresco, anything without it freezing. Is it too old?

    Attached image of blank canvas in PS after trying to use one brush. Totally lagged. It’s supposed to be a red paintbrush, it’s not the eraser tool.

    1 vote
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  3. App froze and closed. Lost all work!

    I had about 4 layers or so. One layer had all my work. The app just closed itself and I lost a whole nights work that I have to do again. Why is there no auto save ?

    1 vote
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  4. Export issues

    Every time I try to export from Adobe illustrator for the iPad as any file type besides a pdf, it severely cuts the quality of the image. To the point where it is unusable. PDFs do not save the cutouts of an image, so they are unusable in my line of work. Please fix this ASAP it is debilitating for this app.

    1 vote
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  5. The X and Y coordinates do not correspond to those of the workspace. Never. Attached image.

    2 votes
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  6. Just s-ent.2 hours working only not to have my work saved ?

    How can I trust an app that doesn’t offer a save option and doesn’t guarantee my work is saved? Another reason not to come back to this platform.

    1 vote
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  7. When I did several combine shapes, suddenly the base object began to repeat itself many times, even losing the previous “minus front”

    And then it I didn’t get back with undo to the point before the bug

    1 vote
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  8. Full iPad trackpad support

    This is driving me crazy with the Magic Keyboard, instinctively try and grab an object with cursor, nope, try and grab with my finger, nope, try with Apple Pencil, yep that works. Do I have to have Pencil to even use the app? Just so weird now with the track pad, some taps work, others don’t, sometimes the menu doesn’t work, but try with my finger and also doesn’t work. Half support is almost worse.

    5 votes
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  9. Selection Tool Often Doesn’t Select

    The selection tool often doesn’t work. When this happens, I select using the direct selection tool then switch to the selection tool and then it works.

    2 votes
    1 comment  ·  Admin →
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  10. Rotating canvas and color drop to fill area

    2 votes
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  11. IPad design did not print at the correct size. When same file opened on desktop version it was correct.

    1 vote
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  12. When I export a drawing is missing a lot of the drawing

    2 votes
    1 comment  ·  Admin →
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  13. Hex code imput not functioning

    Code disappears and returns to zero as you are typing it in.

    3 votes
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  14. Can’t open ai files

    Can’t open ai files, it was fine till the last update and now they are all greyed out with no option to open them. Anyone else have the same problem???

    3 votes
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  15. Unable to import via Files App

    Hi there!

    As I try to import a file via Apples Files App, I get this failure notice. A manual download of this or any other file in the CC App doesn‘t work either.

    2 votes
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  16. Grid does not align across artboards

    I created a 4 artboard layout (to make 4 147.5mm x 210 mm cards)

    I then want to position elements relative to the origin of each page and set up a 10mm grid with 4 sub divisions.

    On the first artboard the grid x-axis 0 is at the left side of the board. However the next artboard it is not! The space between artboards should not use the grid or adjust to suit the grid.

    1 vote
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  17. I can not save a pdf on my iPad :(

    1 vote
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  18. Resolution/raster setting info unclear and worrisome

    I discovered on the help board that all files on illustrator for iPad or vector files and therefore do not need a resolution adjustment. It took me a full day to find that information and it is not clear in the app. To add to the confusion the only information we do clearly have says raster affects 72 dpi. So looking at that it sounds like the file I just worked on for four hours is at 72 dpi instead of 300 dpi like my printer needs. There’s nothing available in the app that mentions anything about the actual resolution.…

    2 votes
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  19. Hovering icon

    Hi,

    For example if I selected color tool; it will hover for split second and simply disappear afterword. I don’t know if that’s a bug or if I used the command gesture. Finally, this behavior goes for most tools,

    Derrick.

    1 vote
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  20. Won't load ai file

    1 vote
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