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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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655 results found

  1. Saving a file in the format ai

    I work through apple iPad Air (5th generation). Through the Adobe illustrator app. I can't save the work in AI format. It offers few options where I can save the file, except for the photo album. I save documents to files. But when I try to open my work through a file, the application throws an error. I do not know how to save the file for the curator to check.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  2. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    13 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  3. Won't sync with creative cloud

    2 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  4. I updated my iPad to version 16.5 and I'm having problems with photos. They are erased and are not seen but remain on the artboard in white

    I updated my iPad to version 16.5 and I'm having problems with photos. They are erased and are not seen but remain on the artboard in blank. How I can solve this problems.

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  5. Text tool is slow

    The text tool doesn’t function as smoothly as anticipated. Please improve its responsiveness when touching where the text cursor is placed, improve the speed of typing, and improve the responsiveness of selecting text. I found that it started to lag A LOT while editing a paragraph of text in a file. I removed any images that may be the cause of the performance issue but the text tool was still slow. While trying to delete 1 character of text 2 characters were deleted. Sometimes 2 periods were added or 2 spaces were created but I did not press those buttons…

    1 vote
    0 comments  ·  Admin →
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  6. ファイルを開こうとすると落ちる

    iPad版 バージョン3.0.3、iPad第9世代 OS16.4.1
    ファイルを開こうとすると落ちる。開けても真っ白で何も映らない。(レイヤープレビューには表示あり) 再インストールしても変わらないため作業が進まず困っている。

    3 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Typing does not work with the magic keyboard in the app

    I can highlight and create text boxes but when I attempt to type nothing Inputs and it selects other tools.

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  8. Absurdly slow lag and constantly freezes to the extent it’s unusable.

    I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.).…

    2 votes
    5 comments  ·  Performance  ·  Admin →
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  9. There is White line when export Jpeg

    I make seamless pattern, there is thin white line or border around the Jpeg file.... so it doesn't seamless pattern. There should be anti-aliasing option.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  10. 作業中に画面が落ちる、ファイルが開けない、保存できない

    iPadで利用しています。アップデートして最新の状態でデータを作成していても何かの拍子に画面が落ちてしまいます。またはファイルを書き出せません、ファイルを配置できません。と通知が出て作業が無効になってしまいます。

    4 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  11. Text not showing when using sharing link online

    Text is not apprearing in browser link when sharing documents through AIC

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  12. Double tap function does not work.

    Double tapping continues to not function with any tool, whether using finger or the apple pencil. I have it set to deselect. Double tapping with a finger does nothing. Double tapping with the pencil just draws a point. Double tapping with any modifier on is the same as without.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  13. Arrow keys not working in iPad Ai. Can't nudge objects.

    Not an idea, a bug, see above.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  14. バグ、クラッシュ助けてください

    Ipad7です。サブスクの意味ないです。無料ならわかりますが　、使えるように至急対応希望です。年会費の意味無い。

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  15. Any tool or setting I click on it just goes back to nothing all the time.

    When I click on the setting icon it just opens and closes immediately.also when I use pen feature and use the ball for help it defaults back to undo move. Too much lag in performance please update work is pending.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  16. Rotating text

    Rotating text like in the desktop version instead of making a weird effect. Just a simple rotation without adding something I don't want to make several words to be aligned in the rotating text box just use the lollipop instead of needing to use the text on a path tool for something that is easily done in the other version to work the same here -

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Fill compound paths become empty and unusable

    THIS IS A BUG. I have filled compound paths that I’m working with. Many suddenly become ghost items. They paths are listed in the layers panel, but can’t be selected. After a save and re-open, the fill is gone from the thumbnail. They remain unselectable and uneditable. I’m not sure if this ghosting happens after turning off and on the visibility.

    2 votes
    1 comment  ·  Performance  ·  Admin →
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  18. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    10 votes
    1 comment  ·  Performance  ·  Admin →
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  19. app crashes nonstop when trying to open file

    iPad Pro (9.7-inch)
    model number MLMX2X/A1673
    OS version 16.4.1
     
    Everythint worked fine yesterday, but today my ipad illustrator keeps crashing when trying to open a file. When i tap to open the file, the creating preview bar pops up and runs for a long time and as soon as the file opens my screen turns black and it jumps out of the app and back to my home screen. I've updated my ipad to 16.4.1, updated both my creative cloud and illustrator app on my ipad, retarted my ipad, logged out and logged in again to both apps using…

    4 votes
    1 comment  ·  Launch  ·  Admin →
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  20. can not export PDF file

    when i save the file to pdf some objects are missing oŕ gradient & colors

    3 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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