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Illustrator (Desktop) Beta Bugs

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249 results found

  1. File only partially read: Urgent Help Needed

    Hi,

    I have been using Ai for over 10 years for work (using my company's account), and the beta version for about a year. Recently, I encountered an issue opening a master design file that is synced with Google Drive. The file was created and saved by me on the same device and software. I have never faced this issue before, so I doubt it's related to an internet or Google sync problem. Even if it is, I believe it should still be reported, as this is quite concerning. I am using the latest beta version, but the file was…

    1 vote

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  2. The program closed just when i just finished making the final details and normally when it closes for a bug it saves a backup automatically

    I need back my archive, I just lost 4 hours investing time in that work and it closed without any explanation, normally when it closes it shows you a notification to fill a form of information but now it was nothing, like it didnt care at all.

    1 vote

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    0 comments  ·  Admin →
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  3. Placed JPEG JFIF images are rendered as white

    When I place JFIF JPEG images into Ai Beta 29.5.0.15, they get rendered as white.
    Same images placed into GA build are rendered fine.
    Can’t share the images publicly due to the copyright.

    3 votes

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  4. Major issues on MAC desktop with shortcuts and tools. Unusable actually.

    Copy and paste is not working. Handles and boundaries are not showing. Things are randomly undoing steps. Zooming in randomly is happening. Most shortcuts don't work. I can not edit text, there is a lag and it never enters to let me edit it.

    1 vote

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    5 comments  ·  Tools  ·  Admin →
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  5. Collapsed panels won't open when clicked!

    I keep some panels permanently expanded (eg. Character, Paragraph, Pathfinder/Align/Transform) with other ones like Transparency, Swatches etc. collapsed and tacked to the sides (see screenshot). When using 28.7.1, none of the collapsed panels will expand or respond to clicking any part of the panel. The only way I can expand them is to manually go into the Window drop down and click the name of the panel I need to expand.

    4 votes

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  6. Some tools don’t allow to snap the transformation pivot to the current selection’s own points using Smart Guides

    The latest Beta 29.6.57
    It seems like Rotate and Scale tools (and I suspect others as well) no longer see Smart Guides for the current selection’s own points — only of other objects. What’s wrong? All SG options are checked, as always for me.

    Still works as expected in the main build.

    2 votes

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  7. Asset Export Not Respecting Individual Assets

    When exporting properly grouped and named assets in the Asset Export panel, SVG, PDF, JPG, EPS, and Ai files will export multiple versions of assets in the file, but PNG files export properly.

    2 votes

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  8. Frequent app crash due to an unknown reason

    I lost 2 of my projects in Adobe Illustrator because the app closes suddenly and doesn't save the files even though it's set to save changes on all my files every 15 minutes. When I open the app once again it says "Adobe Illustrator just recovered from a crash". It repeats 2-3 times in a day and every time the file is lost or not recovered correctly. After the last crash my app stopped showing any images that I add to the file and stopped showing any actions I do with Illustrator tools. There is no ability to work on…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. Exporting Asset EPS and AI file does not generate a preview thumbnail

    Exporting Asset EPS and AI files does not generate preview thumbnail. Preview generation is configured in the settings.

    Windows 10
    Illustrator (Beta) 29.2

    6 votes

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  10. 文字スタイルの割注を適応さる。垂直比率100%以外で行がズレる

    添付したPDFに記入の通りですが、
    ※llustrator27.9.6 で作成した文字列に文字スタイルの割注を適用する。
    ※Illustrator29.0 以降で開いた場合に垂直比率=100%以外の文字列は、行がズレる
    ※これは「仕様である」 or「 バグのため改善を見込める」ご確認いただきたいです。

    1 vote

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  11. Can't type hex code in gradient dialog

    In v28.6 -- After double-clicking a gradient stop to open color options, I am unable to enter anything into the hex code text box. May have resulted from me clicking out of Illustrator and back in while the gradient color dialog was open.

    1 vote

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  12. Typing text and changing color don’t get immediately updated on canvas

    The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

    2 votes

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  13. 1 vote

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    7 comments  ·  Tools  ·  Admin →
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  14. Exported Asset from Photoshop PDF file in Illustrator Renders Incorrectly in Photoshop

    Platform:
    • Adobe Illustrator Version: 29.3.1 (Latest as of 3/10/2025)
    • Operating System: Windows 11 (Fully Updated)
    • Hardware: Intel Core i9, NVIDIA RTX (Latest Drivers Installed)

    Issue Summary:
    When opening a Photoshop PDF in Illustrator, elements are recognized as Non-Native Art. When exporting an asset from this file using the Asset Export panel (see Screenshot-1.png), the resulting exported PDF does not display correctly in Photoshop (see Screenshot-2.png). Instead of rendering properly, the exported file contains distorted lines and artifacts, making it unusable.

    Steps to Reproduce:
    • Open a Photoshop PDF in Adobe Illustrator.
    • Observe that the artwork is…

    1 vote

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  15. Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated

    Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated (?!)

    Hi, my Creative Cloud app updated those beta at 2024-08-06 18:00-18:30 then it break out my Illustrator that when I launch it each time, it is a super idea issue...

    3 votes

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    7 comments  ·  Launch  ·  Admin →
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  16. I can't make a mockup.

    The model option does not appear in the object menu. Also the mockup option does not appear in the Window menu. I don't understand why I can't see it even though I'm using the current version.

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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    In this case the Mockup add-on seemed to refuse to run with a non-English language used. If you have a similar problem — please try to switch the app language and reinstall both the application and the Mockup add-on manually through CCD. If it fixes it for you — please upvote and comment.

  17. Performance operations are greatly affected by memory usage.

    1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
    2. There is lag when continuously zooming in, changing, or copying content.
    3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
    4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
    5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

    (Note: The original list had an item '4' which seems to be missing, so I translated…

    3 votes

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    6 comments  ·  Performance  ·  Admin →
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  18. Make it so that you can zoom in and out with the track pad

    Make it so that you can zoom in and out with the track pad. As of right now I can't zoom in or out when pinching on the track pad.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  19. Gradient Tool Malfunction

    My gradient tool is leaving lines and when I try to edit gradient tool it throws up a large group of lines. It's awful!

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  20. Manual Dimensions don’t stick to the objects they are intended to be linked to

    Starting form Ai Beta 28.4.0.7, dimension objects are sticky (linked) to the objects we click with the Dimension tool — so that when we move or transform the objects, their linked dimensions move with them.

    For some reason this applies only to 'Aligned dimensions' (those that are made with the click-drag-release method).

    When we use click-click-click method, Illustrator creates 'Manual dimensions', which look the same way as the aligned ones, but for some peculiar reasons that makes no sense to us, are not sticky.

    This means that we can’t apply live and linked dimensions to objects that are anything more…

    27 votes

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    2 comments  ·  Tools  ·  Admin →
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    The latest Beta 28.5.0.78 allows manual dimensions to stick to arbitrary points and recalculate correctly when objects are repositioned or transformed — just as we expected it to. This includes gaps also.

    Please try it and see if it works for all the cases you have and comment back.

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