194 results found

1. No fields in the find/replace window

   There are no text fields in the find/replace window

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce the problem and is going to investigate it. Thank you for your reports.

2. Controls stuck on Magnifier (Zoom tool)... HELP

   Controls stuck on Magnifier (Zoom tool) and won't let you use any other tools... HELP

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3. AppleScript Bugs Latest versions

   The latest Illustrators have NEW bugs I have consistently experienced on multiple machines with mixed intel/m1/m2 Macs with the following:

   1) Getting Name of Artboard no longer works
   Examples

   "tell application "Adobe Illustrator"
   tell document 1
   set artboardName to get name of artboard index 1
   end
   end"

   or

   "tell application "Adobe Illustrator"
   tell document 1
   set artboardName to (name of artboard index 1)
   end
   end"

   2) Make Artboards MRAP Error when doing consecutively failing more often with a document containing more than one artboard. For example the following script always fails at the 6th repeat if one artboard and the 5th repeat if starting with 2 artboards......4th if starting with 3 artboards.......and so on.

   "repeat with aNumber from 1 to 10
   tell application "Adobe Illustrator"
   tell document 1
   set allArtboards to (artboards)
   set abRec1 to (artboard rectangle of artboard index aNumber)
   set {leftBound, topBound, rightBound, bottomBound} to abRec1
   set heightDim to topBound - bottomBound
   set widthDim to rightBound - leftBound
   set newTopBound to topBound - 36 - heightDim -- 36 is the vertical spacing between artboards
   set newBottomBound to newTopBound - heightDim
   set newArtboard to (make new artboard with properties {artboard rectangle:{leftBound, newTopBound, rightBound, newBottomBound}})
   end tell
   end tell
   end repeat"

   The latest Illustrators have NEW bugs I have consistently experienced on multiple machines with mixed intel/m1/m2 Macs with the following:

   1) Getting Name of Artboard no longer works
   Examples

   "tell application "Adobe Illustrator"
   tell document 1
   set artboardName to get name of artboard index 1
   end
   end"

   or

   "tell application "Adobe Illustrator"
   tell document 1
   set artboardName to (name of artboard index 1)
   end
   end"

   2) Make Artboards MRAP Error when doing consecutively failing more often with a document containing more than one artboard. For example the following script always fails at the 6th repeat if one artboard and the… more

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4. colourproof is not available

   Colourproof is not available (27.4.1) in RGB or CMYK – doesn´t matter

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5. illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   illustrator 27.4.1 crash when click CTRL+SPACE BAR or ZOOm HAND Tools

   PLEASE FIX IT !!

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6. テキストボックスの異常

   テキストボックスの操作が非常に難しくなりました。
   IllustratorかOS、どちらかのアップデートのタイミングのように思われます。

   テキストボックス内で任意のテキスト、あるいは行を選択する際に、選択範囲が勝手に大きくバックしたり先に広がったりして、
   狙ったところを選択するのにとても手間取ります。

   また、テキストの回り込みを適用したテキストボックスの、
   オプションキーを使ったコピーができません。

   全体を選択してオプションキーを押しながら移動すると、
   回り込み用のオブジェクトだけが移動して、テキストボックス本体は動きません。

   ご対応をお願いいたします。

   MacbookPro2021　OS13.2.1　Illustrator27.3.1

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7. Beta Popup Partially Displaying

   The popup for Illustrator sharing betas are not displaying correctly and won't give me the option to stop the popups or sign up for them. You can't scroll up or down on them either.

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This has been fixed in latest version - 27.3.1

8. Not being able to save my artwork

   This has happened twice before, where I create a piece and try to save it, but I don't get the "where to save" pop up box. I tried everything, but it doesn't happen.

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9. Snap to pixel is gone.

   When designing artworki for video and the web it is critical that you maintain precise alignment with the pixel grid. Previous versions of Illustrator had a Snap To Pixel option in the view menu. This is not gone. It makes designing for the web and video nearly impossible when dealing with fine lines and hard edges.

   Put it back.

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10. Illustrator 2022 doesn't support Emoji Characters

    Someone IT fella in Adobe Illustrator removed the Emoji as characters in Illustrator 2022! Now we are not able to type Apple Emojis in Illustrator!

    PLEASE FIX IT!!

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please share a screen recording, are the glyphs inserted through Apple Emoji & Symbol panel? Or glyphs inserted through Type > Glyphs panel?

11. No GPU using 27.3.416 beta

    No GPU using 27.3.416 beta

    macOS 10.15.4 (19E266)
    Radeon RX 570 8 GB

    Adobe can you hear us?

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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are able to reproduce the issue in house and working on providing a probable fix soon. Thanks for reporting the issue !

12. No GPU using 27.3.407

    No GPU using 27.3.407 beta
    macOS 10.15.4 (19E266)
    Radeon RX 570 8 GB

    (GPU is available with 27.1.1)

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13. Assertion failure on loading a size preset

    Error when loading a preset

    Illustrator Beta 27.3
    Windows 11 latest version

    After starting AI Beta I wanted to load the preset Web-large 1920x1080.
    Right after opening the preset I got the message Debug Assert failed!
    Clicking Debug fixed it.
    It keeps happening.

    Complete text of the error:

    Debug Assert failed!
    {
    expression: "false"
    hash: "5c5eeb50-6241-3aac-e680-325300000026"
    message: "deleted UIDialog is getting accessed."
    sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
    sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
    sourceLine: "287"
    threadID: "16432"
    threadName: "main"
    timestamp: "2023-01-21T16:36:50.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
    GetClassLongW ( @ 0) (USER32.dll+0x000000000002303D)
    KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
    NtUserMessageCall ( @ 0) (win32u.dll+0x0000000000001554)
    SendMessageW ( @ 0) (USER32.dll+0x00000000000178B8)
    GetDlgCtrlID ( @ 0) (USER32.dll+0x000000000001677B)
    GetDlgCtrlID ( @ 0) (USER32.dll+0x00000000000161A2)
    CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000016E26)
    CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000015821)
    GetDlgCtrlID ( @ 0) (USER32.dll+0x0000000000016325)
    dvaui::ui::OSWindow::UIDefaultHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006DA535)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0568)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
    TranslateAcceleratorW ( @ 0) (USER32.dll+0x000000000002608A)
    KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
    NtUserSetWindowPos ( @ 0) (win32u.dll+0x00000000000018D4)
    dvaui::ui::OSWindow::UISetGlobalStructureRect ( @ 0) (dvaui.dll+0x00000000006E19FA)
    dvaui::ui::OSWindow::UIDPIChanged ( @ 0) (dvaui.dll+0x00000000006DA458)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB3A3)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
    dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
    dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
    dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
    DestroyCursor ( @ 0) (USER32.dll+0x00000000000284CC)
    KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
    NtUserSetParent ( @ 0) (win32u.dll+0x00000000000022B4)
    dvaui::ui::OSWindow::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006E3711)
    dvaui::ui::OSViewContainer::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006C1224)
    dvaui::controls::OSEditTextWIN::UISetParent ( @ 0) (dvaui.dll+0x000000000030160E)
    dvaui::ui::UIContainer::DeleteChildren ( @ 0) (dvaui.dll+0x0000000000623F7B)
    dvaui::ui::OSWindow::~OSWindow ( @ 0) (dvaui.dll+0x00000000006D32EA)
    dvaui::ui::UIDialog::~UIDialog ( @ 0) (dvaui.dll+0x00000000006A60E7)
    dvacore::threads::CallFromMainThread ( @ 0) (dvacore.dll+0x000000000023F974)
    dvacore::utility::RefCountedObjectWithWeakPtr::ReleaseUseCount ( @ 0) (dvacore.dll+0x00000000004A09E0)
    dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000E91C)
    dvauxpui::Initialize ( @ 0) (dvauxpui.dll+0x000000000003DB86)
    torq::api::alpacadialogref::~alpacadialogref ( @ 0) (dvauxpui.dll+0x00000000000BC677)
    dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000EAD3)
    dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x00000000002211CA)
    dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7C82)
    dvacore::config::GetVersionString ( @ 0) (Illustrator.exe+0x00000000007E2977)
    dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7D88)
    dvacore::config::ExecuteTopLevelFunction<void> ( @ 0) (dvacore.dll+0x00000000000BC750)
    dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x0000000000221390)
    dvacore::utility::OSComponent::GetType ( @ 0) (dvacore.dll+0x0000000000222048)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
    DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017D41)
    exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F946)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000FA89)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007E4C26)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000009364F4)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000002D6C41)
    exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000CDE06E)
    gudeVersion ( @ 0) (Illustrator.exe+0x000000000151E1DE)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x00000000000126BD)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000005DFB8)

    Error when loading a preset

    Illustrator Beta 27.3
    Windows 11 latest version

    After starting AI Beta I wanted to load the preset Web-large 1920x1080.
    Right after opening the preset I got the message Debug Assert failed!
    Clicking Debug fixed it.
    It keeps happening.

    Complete text of the error:

    Debug Assert failed!
    {
    expression: "false"
    hash: "5c5eeb50-6241-3aac-e680-325300000026"
    message: "deleted UIDialog is getting accessed."
    sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
    sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
    sourceLine: "287"
    threadID: "16432"
    threadName: "main"
    timestamp: "2023-01-21T16:36:50.0Z"
    }

    -------------- StackTrace --------------
    dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @… more

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14. Custom presets for Asset Export

    The newly added feature in beta to save custom presets in "Asset Export" does not work properly.

    It only saves "x" factor scales. Other scales "Width", "Height" or "Resolution" don't save at all but are instead converted to "x" scales. So 1000px becomes 1000x.

    Check out my video to showcase the issue:

    https://app.screencast.com/0kmPP1wFG3kwP

    This seems to be a bug.

    4 votes

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15. 保存できない

    制作データが保存できない（ID-5000）

    2 votes

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16. No GPU using 27.2.315 beta

    No GPU using 27.2.315 beta
    macOS 10.15.4 (19E266)
    Radeon RX 570 8 GB
    Previously betas were OK.
    (GPU is available with 27.1.1)

    2 votes

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17. The mouse wheel is broken for both scrolling and the animated zoom in 27.2.0.315

    The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
    For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

    27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

    27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when I move the wheel, it gets scrolled all the way uninterrupted, and zooms to the extreme in a blink. Just terrible!

    The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
    For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

    27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

    27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when… more

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18. Image Trace accuracy in v 27.1

    Image Trace accuracy has severely deteriorated in the update from 27.0 to 27.1.
    (Mac OS 13.0.1)

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    32 votes

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19. PANTONE COLORS

    The idea of "some" pantone colors not being available anymore and all previously created files coming up with black fields where there was artwork before is, I'm not going to mince words, It's outrageous and Adobe should be ashamed of themselves. But what really galls me is that A. we should have already received a list of all the colors in question. B. we should be informed that there will be an option to automatically convert them to CMYK or RGB. And C. they should already be offering an equivalency palette. (Really they should just pay the licensing fee).

    So all that is bad enough but now that i've updated to 27, the latest, there is a big blue note in the middle of my screen reminding me of this change that is half cut off because i'm using a different screen res and so i can't get rid of this note as if they think warning us enough will make it not so bad when it starts happening.

    The crashes 3 times a week, bugs, delays, long lags just to change a tool, bad UI decisions that make it harder to work, and the way-to-often updates that usually cause more problems than they fix, is already bad enough. As someone who has used every version of illustrator since 88, I feel let down, ignored and frankly betrayed by adobe.

    At least get rid of that square enclosing box (see fig 2) with the eight white anchor points that appears around every object or group now making it impossible to grab and move objects without rotating or stretching them. Horrible design flaw.

    The idea of "some" pantone colors not being available anymore and all previously created files coming up with black fields where there was artwork before is, I'm not going to mince words, It's outrageous and Adobe should be ashamed of themselves. But what really galls me is that A. we should have already received a list of all the colors in question. B. we should be informed that there will be an option to automatically convert them to CMYK or RGB. And C. they should already be offering an equivalency palette. (Really they should just pay the licensing fee).

    So… more

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20. Beta App Naming Consistency

    I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
     
    The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
     
    But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
     
    Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns only the folder, not the app.

    I’ve got no clue where to post this as I only see a Prerlease forum for Illustrator and not a Beta forum. Anyways, for the love of Pete, Adobe can you please be consistent in naming your beta apps.
     
    The Photoshop app is named as such. The folder tree: Adobe Photoshop (Beta) > Adobe Photoshop (Beta).app.
     
    But the Illustrator beta app is: Adobe Illustrator (Beta) > Adobe Illustrator.app.
[With no beta in the app name.]
     
    Why do I care? Because some of us on macOS use the Command+P system search to open apps. Doing a search for Illustrator Beta returns… more

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