Mara
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12 votes
An error occurred while saving the comment Mara supported this idea ·
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25 votes
Mara supported this idea ·
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4 votes
Mara supported this idea ·
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1 vote
An error occurred while saving the comment Mara commented
Hi Egor,
Thanks for your answer.
This bug doesn't persist if I relaunch Illustrator, but it is not the first time I had it.Mara shared this idea ·
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42 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
Hi,
Since this is not a generic issue and we have not received any response from the users, we are closing this issue. If you are still facing this issue, kindly send us an email at ShareWithAI@adobe.com and we will reopen this.
Regards
Ankit GoyalMara supported this idea ·
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8 votes
Mara supported this idea ·
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3 votes
An error occurred while saving the comment Mara commented
Yes, this cloud font library is a good idea but also a really really annoying thing...
I have almost everyday issues with the syncing from the font I am using in projects.It is shown as missing, I have to go back to the font library, desactivate it, activate it, and pray it will work. Sometimes it works (after a few tries), sometimes it doesnt. Then restarting Illustrator may be a second option but can also be a fail. Log out, log in again, restart computer...
Lot a time wasted.There must be a way to download/use the fonts locally if it doesn't get better soon.
It ain't possible to work with this kinds of bug.Thanks for your attention,
Best reagrds,Mara supported this idea ·
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20 votes
Hi,
Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.htmlIf they don’t solve the problem, collect the logs as per instruction in the troubleshooting page and email to fontsupport@adobe.com and support@typekit.com .
An error occurred while saving the comment Mara commented
Yes, this cloud font library is a good idea but also a really really annoying thing...
I have almost everyday issues with the syncing from the font I am using in projects.It is shown as missing, I have to go back to the font library, desactivate it, activate it, and pray it will work. Sometimes it works (after a few tries), sometimes it doesnt. Then restarting Illustrator may be a second option but can also be a fail. Log out, log in again, restart computer...
Lot a time wasted.There must be a way to download/use the fonts locally if it doesn't get better soon.
It ain't possible to work with this kinds of bug.Thanks for your attention,
Best reagrds,Mara supported this idea ·
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12 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment Mara commented
Yes, this cloud font library is a good idea but also a really really annoying thing...
I have almost everyday issues with the syncing from the font I am using in projects.It is shown as missing, I have to go back to the font library, desactivate it, activate it, and pray it will work. Sometimes it works (after a few tries), sometimes it doesnt. Then restarting Illustrator may be a second option but can also be a fail. Log out, log in again, restart computer...
Lot a time wasted.There must be a way to download/use the fonts locally if it doesn't get better soon.
It ain't possible to work with this kinds of bug.Thanks for your attention,
Best reagrds,Mara supported this idea ·
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2 votes
Mara supported this idea ·
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2 votes
Mara supported this idea ·
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15 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
We could not reproduce this issue after several attempts.Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
An error occurred while saving the comment Mara commented
It seems it is the same issue I am facing 3 years after this bug report.
As you can see on the screenshot, no layer is selected, yet the selection box won't go away wherever I click to try to make it disappear.
I had to quit and open again.Not the first time it happens, but it seems there are more and more bugs now than before...
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Adobe Illustrator 25.4.1
SE :Windows
Version :10.0
Architecture de processus : x86_64
Mémoire intégrée :16234 MBMara supported this idea ·
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3 votes
Mara supported this idea ·
An error occurred while saving the comment Mara commented
I often have some font sync issues.
Most of the time, if I deactivate an reactive the font family in fonts.adobe.com, it goes back to normal (annoying, but working at least).
Now that I have to work with Futura font, it just keep being not recognized at all on my Illustrator desktop app. It works fine on Illustrator iOS or Indesign. So the bug come from Illustrator desktop I guess. -
1 vote
Mara shared this idea ·
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301 votes
Mara supported this idea ·
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321 votes
Mara supported this idea ·
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1 vote
Mara shared this idea ·
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1 vote
Mara shared this idea ·
I Totally agree with that.
Sending Fresco files to Ai is nice, but the other way around would also be great when working on a mix files (raster/vector).
Of course, it would be even better if both could blend together without switching from one to the other.
Thanks for reading.