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Sandra

← Adobe Illustrator

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16 results found

  1. Artwork disappears when zoomed in

    4 votes

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    9 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Sandra commented  · 

    It doesn't matter what the artboard size is for me.

    This issue has to do deal with the 'Intel Graphics 630 1536MB' graphics. Apparently this is integrated graphics and not an actual graphics card. I was recently told, that I need a new MAC.

    Sandra supported this idea  · 
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    Sandra commented  · 

    Josh, I am just curious, does your computer use Graphics: Intel UHD Graphics 630 1536 MB?

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    Sandra commented  · 

    When working on complex art, unchecking the GPU Performance did not work for me and it created other issues.

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    Sandra commented  · 

    The only way I fixed this issue was to install an older version of Illustrator by clicking on the ••• next to open in creative cloud for illustrator.

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    Sandra commented  · 

    This is a known issue. Please go here https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43685736-black-boxes-appear-and-zooming-issue-in-v25-3-1 and up vote this post. This will let them know to give this issue a priority.

  2. Black Boxes appear and Unable to zoom past 1600% when GPU performance is turned off in Illustrator 25.3.1

    31 votes

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    28 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Sandra commented  · 

    This is still a problem with Illustrator 26.0 Beta. Any update on this issue? I sent what was needed months ago.

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    Sandra commented  · 

    The color of the boxes depends on the color chosen in the User Interface Preferences.

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    Sandra commented  · 

    I emailed a zip file to ShareWithAI@adobe.com containing a test AI file with a video showing the problem as requested.

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    Sandra commented  · 

    Sorry, I kept getting an error message saying that it couldn't be posted....

    Sandra shared this idea  · 

  3. Please restore the DXF import capabilities as it behaved in previous versions up to V25.0.1

    6 votes

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    3 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Sandra supported this idea  · 

  4. Lock Attributes Independently

    17 votes

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    5 comments  ·  Illustrator (Desktop) Feature Requests » Other...  ·  Admin →
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    Sandra supported this idea  · 

  5. Option to export to clipping mask boundaries

    513 votes

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    204 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    Sandra supported this idea  · 

  6. Make Illustrator multi threaded on CPU

    722 votes

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    260 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Admin →
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    Started  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

    Sandra supported this idea  · 

  7. GPU Performance Glitches Still Not Fixed!! 2021

    5 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Sandra supported this idea  · 

  8. Blue learn box won't go away

    21 votes

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    19 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Sandra supported this idea  · 
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    Sandra commented  · 

    Have you tried unchecking "Show Tool Tips" in your Preferences?

  9. Anchor points not displaying with layer color

    12 votes

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    22 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Sandra commented  · 

    I have a similar issue. Do they flicker when you mouse over them? When you change your User Interface color preference in illustrator, do the anchor points change to that color?

    Sandra supported this idea  · 

  10. long anchor point curve when zoomed in

    4 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Sandra commented  · 

    I get this too sometimes.

    Sandra supported this idea  · 

  11. Edit shapes that have gradients but not change the gradient.

    6 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » Gradients  ·  Admin →
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    Sandra shared this idea  · 

  12. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    1 vote

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    3 comments  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Admin →
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    Sandra commented  · 

    Try unchecking GPU.

  13. create new

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Sandra commented  · 

    Have you tried to use the "Create New" button on the left when you open Illustrator?

  14. Zoom not working!!!

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Sandra commented  · 

    This sometimes happens to me when I am working on very complex art. Do you have overprint preview on? If so, try turning it off.

  15. View Using GPU Gets Greyed Out Permanently with Outline Mode

    99 votes

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    Under Review  ·  149 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Sandra supported this idea  · 

  16. why did you just add 3 steps to a simple process

    3 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Strokes  ·  Admin →
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    Sandra commented  · 

    The up and down arrows still work for me. I'm on a MAC Mini if that helps....

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