Sandra
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4 votes9 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
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commented
Josh, I am just curious, does your computer use Graphics: Intel UHD Graphics 630 1536 MB?
An error occurred while saving the comment Sandra
commented
When working on complex art, unchecking the GPU Performance did not work for me and it created other issues.
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commented
The only way I fixed this issue was to install an older version of Illustrator by clicking on the ••• next to open in creative cloud for illustrator.
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commented
This is a known issue. Please go here https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43685736-black-boxes-appear-and-zooming-issue-in-v25-3-1 and up vote this post. This will let them know to give this issue a priority.
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30 votes27 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Sandra
commented
This is still a problem with Illustrator 26.0 Beta. Any update on this issue? I sent what was needed months ago.
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commented
The color of the boxes depends on the color chosen in the User Interface Preferences.
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commented
I emailed a zip file to ShareWithAI@adobe.com containing a test AI file with a video showing the problem as requested.
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commented
Sorry, I kept getting an error message saying that it couldn't be posted....
Sandra
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5 votes2 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →Sandra
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2 votes0 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →Sandra
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Option to export to clipping mask boundaries -
Artboard 1.png 317 KB -
Artboard 2.png 7 KB -
Artboard 1.png 7 KB -
Outline View.PNG 31 KB -
Exports Fine.PNG 35 KB -
Issue Exporting.PNG 28 KB -
Ekran Kaydı 2019-01-04 12.27.16s2.mov 27590 KB -
Screen Shot 08-29-18 at 02.10 PM 001.PNG 214 KB -
CE-serving_.jpg 56 KB -
Untitled-1-01.jpg 63 KB -
Untitled-1-01.png 33 KB -
Illustator_ClippingMask_Bug.ai 188 KB -
Screen_Shot_2017-09-28_at_10.01.53_AM.png 314 KB -
Export.jpg 27 KB
484 votes203 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →Hi Everyone,
The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Sandra
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630 votesUnder Review · 173 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →Sandra
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3 votes1 comment · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →Sandra
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21 votes
I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Sandra
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An error occurred while saving the comment Sandra
commented
Have you tried unchecking "Show Tool Tips" in your Preferences?
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4 votes
An error occurred while saving the comment Sandra
commented
I have a similar issue. Do they flicker when you mouse over them? When you change your User Interface color preference in illustrator, do the anchor points change to that color?
Sandra
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4 votes
An error occurred while saving the comment Sandra
commented
I get this too sometimes.
Sandra
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3 votes1 comment · Illustrator (Desktop) Feature Requests » Gradients · Flag idea as inappropriate… · Admin →Sandra
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1 vote3 comments · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Sandra
commented
Try unchecking GPU.
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1 vote1 comment · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Sandra
commented
Have you tried to use the "Create New" button on the left when you open Illustrator?
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1 vote2 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Sandra
commented
This sometimes happens to me when I am working on very complex art. Do you have overprint preview on? If so, try turning it off.
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69 votes130 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Sandra
supported this idea
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3 votes
An error occurred while saving the comment Sandra
commented
The up and down arrows still work for me. I'm on a MAC Mini if that helps....
It doesn't matter what the artboard size is for me.
This issue has to do deal with the 'Intel Graphics 630 1536MB' graphics. Apparently this is integrated graphics and not an actual graphics card. I was recently told, that I need a new MAC.