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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    That’s something I never experienced, even though had numerous crashes... The saddest thing is that making backups is hard (manual). Unless we go to a folder (which Ai won’t give a shortcut to) and backup a file, Ai won’t try to save this data, even though we have a profile, account, yada-yada. Ugh.

    Kyle, no real advise here, I am sorry :(
    I can share some link s about automated workspace backup, but I guess you are hardly in a mood to upvote anything.
    I can add you as a voter in one, if you are not against it.

  2. 24 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You might also want vote for this request also:
    Display Performance Quality like InDesign (an image proxy capability for large images)
    http://illustrator.uservoice.com/forums/333657/suggestions/34245136

    I posted a comment with how I personally think it should be done, please correct me if you think it can be done otherwise.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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  3. 47 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You might also want to upvote this request:
    Return greeking of vector graphics
    http://illustrator.uservoice.com/forums/333657/suggestions/32403922

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I’d add to that.

    1 . Unlike in InD with it’s abstract 'Typical, Fast, High' I need to also see actual VALUES behind these. Something like 'Fast (18 ppi)' (the number is just a random one).
    2. I think we might benefit from the ability to set it to a custom one, similar to Raster Effects’ Resolution
    3. Perhaps we might need to link this both?
    4. Obviously this value should NOT affect exported images. This is interesting, since Effects’ Resolution does... needs thinking
    5. Definitely we need hotkeys slots for all, including the last used custom one.
    6. Surely we need a hotkey slot to toggle two las used states
    7. In InDesign the actual resolution is related to the image's actual resolution (there were some experimentations). Long story short — it hardly feels OK, so make this right.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  4. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Frederik, this is terrible :(
    What about other two options, downgrade or try Beta build?

  5. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Tom, this is amazing how it’s safer for you to precisely click a button with a mouse,/pen instead of blind Ctrl+S combination :) People are so different! But I agree they should. Voted.

  7. 6 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    There is a native way, but it’s not exactly the thing you might want — File > Close All. It should ask you if you want to save, and you can apply this choice for every document. But since there is no way to quickly open several recent document, unless you drag-n-drop or launch them from the Explorer/Finder...

    Another way would be yo use a script (and scripts are great to cover the assortment of the various tasks we have, you should not underestimate these).
    Check this thread at forums and pick the solution that works for you: https://community.adobe.com/t5/illustrator-discussions/save-all-command/m-p/8783487

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Looks legit, thanks. Yeah, I see.
    The problem happens exactly because of 'This file has been modified outside of Illustrator. Do you want to continue?' message. There is no way I know of to workaround it :/

    And UV does not allow to share .js / .jsx script files as attachment for security reasons.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I get your point! But the danger of Save All is not it closes files (it shouldn’t), but because a user can accidentally use this instead of just save (the word 'All' is pretty small, and mis-clicks happen) — and won’t even know docs got saved. Then a crash — boom, unwanted changes get baked in, because Ai won’t restore saved docs.

    So, when you are using the script — it’s quite a different operation, no way you can run it by chance, it is always intended (well, 99%, you can still launch a wrong script).

    Tell me more about the problem with the focus when launching it though. It should not be that way if the script is written correctly.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    While 'yes', obviously, I can also add that this would be just as dangerous a command as Revert, and would definitely need solid confirmation. So, also — no hotkey by default, please.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  8. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ashli, interesting.
    Most operations don’t really change art as much to make a difference in the overall look of the artwork, so this would be more like scrubbing a video...

    What do you have in mind? The whole artwork across all artboards and beyond them?
    Only objects that have the changes? Only the cropped artboard that had the change? What if the change spanned across several artboards? Outside of any artboard?

    Are you familiar with snapshots in Photoshop, when you manually choose which state you want to save and return to after?
    Does it fit your idea more, then having a thumbnail for every operation?

  9. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Scripts are indeed powerful. But changes are inevitable.
    Scripts can be corrected to run with new versions.
    You have to reach out to the author or fix them yourself.
    If you want help with scripts — go to Adobe forums in the Scripting session and share you problem there, perhaps more experienced users can help.
    If it’s a bug — come back with details, examples, test files, so the team can investigate it.

  10. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Have no idea so far what can it be :(
    I’d suggest to reinstall it (or update, pre-MAX Betas get updated fast), or try general build. Does this work?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does removing this font from system help?

  11. 18 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  12. 13 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The team requires to see the files that have this problem with them.
    Without files, no investigation can be made.
    If you can share these files — please do.
    @Jon, @Ann, anybody?

  13. 54 votes

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    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.

    Now groups get the applied appearance positioned above the Contents in the Appearance panel.

    What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @Eimantas, thanks for the comments, this is exactly the case.
    @Colin, if you want the objects inside of a group to change the color, you have to modify the options for the tool.
    Pick Eyedropper tool, press Enter to open the Eyedropper Options dialog, and uncheck both Appearance options above. This would prevent assigning the appearance of the green rectangle to the whole group (because that’s what applying appearance means).
    However you are right, this is not normal. The sampled fill (as I see it) should have been applied on top of the contents, and not below — I assume this is what you are seeing in the Appearance panel when you select the group.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    @Colin, please share the test file and the recording of the attempt to make it work (and the but with the collapsing dropdown as well).
    I want to see what’s happening and how I can help.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Heh, Ai has a lot of rivals today :)
    Panos, do you have both Appearance options checked in the Eyedropper tool’s options?
    Sampling groups and other objects differs a lot with these. Try to toggle them and see if it starts to behave as you expect.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yes, I confirm that.
    For some reason it started happening some time ago for source objects that have a fill below a stroke (a default order of appearance items). Picked appearance goes below Contents. It works fine for objects with the manually changed order of fill and stroke.
    Merging this with a more recent report.
    Thanks for your time, Tomas.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Tomas, can you share your settings for the tool?
    Do you have both Appearance options ticked there?
    Try to toggle these and see if it helps.
    Please comment back on the result.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    My pleasure, Angeline. This tool is both easy and hard to embrace without some experimenting with Appearance panel. Official help lacks info on this behaviour.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The SOLUTION might be to open the Eyedropper Tool options and untick top checkmarks in both columns. Otherwise your picked style goes under the 'Contents' (check the Appearance stack if you are experiencing this), and is obstructed by it.
    'Unticked Appearance mode' is a default one and it seems that Ai sometimes changes these options without a user knowing. I already saw several reports about this.
    Please comment if this solves it for you.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    It looks like you have all options checked in Eyedropper tool’s options, right?
    Text is a special kind of group that has your glyphs as live components inside. So when all options are checked for the tool, it grabs the fill color and applies it to whole group, covering individual fill of your glyphs! Try to untick 'Appearance' in both columns and see how it works after.

  14. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  15. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Illustrator and InDesign are different apps, although look close, and their hotkeys were originally designed for different workflows.
    However, both apps allow to customize their keyboard shortcuts, and one can choose the one hey like most.
    InDesign also allow to use a dedicated set for those who migrated from Illustrator. But I’d just advise either reassign them the way you need, of learn the difference.

    If you still think that all Adobe apps should have the same hotkeys, even though it may harm the accessibility of unique functions, you can upvote this general request:
    Make all keyboard shortcuts the same between all Adobe products
    http://illustrator.uservoice.com/forums/333657/suggestions/39880372

  16. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  17. 0 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I can’t say it look correctly for me...
    When I zoom in into this fragment opened in Acrobat, I can clearly see the accented characters use different font, like the attached screenshot shows. Editing it there shows Calibri, while other text is Arial.
    However, when a PDF is imported, I get this text in Arial to be substituted with the default font, and that’s why it’s highlighted red. It seems like this Arial embedded in PDF does not match the one I have installed in system (a default one). If I manually replace it with actual Arial, it starts looking fine, as in a PDF reader.

    It seems to be a specialized version of Arial, named WPCUBE+Arial in the PDF code.
    Why Crossword Compiler uses it instead of the one installed in the system?
    Can you change it into something with accents in the first place?

    Anyway, it seems like it’s no problem of Illustrator, but the app you generated the PDF with.

  18. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Agape, it seems like you created a new document based on 'Film & Video' document profile (see the screenshot).
    Modern dialog displays document profiles as categories.
    This specific profile is specifically designed to have video rulers (View > Rulers > Show/Hide Video Rulers), Center Mark, Cross Hairs, Video Safe Frames (these can be disabled in Artboard Options dialog — pick Artboard tool and press Enter to open it).
    The checkered background is called transparency grid (View > Show/Hide Transparency Grid, or Cmd+Shift+D), and is useful when you need to control the background instead of having it white.
    The second large artboard is automatically created for compatibility with AfterEffects.

    Instead of toggling these all off, use a different document profile, like "Web' or 'Print'. Each one suits its own purpose.

    This is the same problem discussed here at forums: https://community.adobe.com/t5/illustrator-discussions/illustrator-new-document-has-transparency-grid-green-lines-and-white-background/m-p/11593365
    I’d advise you to

  19. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Lorenza, what build do you use?
    What are your OS specs?

  20. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    What build is this exactly?
    Users from selected countries are not allowed to use Firefly: China, Russia, and Belarus.
    GenerateUI.aip is a dedicated plugin to allow generation. Ordinary it should launch fine, but most probably in this build several plugins were made dependent on this one, and it prevents them from launching. The team is now aware of it.