AdminEgor Chistyakov
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2 votes
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2 votes
An error occurred while saving the comment David, it’s doable today.
Open the Appearance panel, and in its menu disable the New Art Has Basic Appearance option.
With this off, Ai would inherit all the appearance from the last selected object, not only basic parameters (like stroke weight and color). This would include arrowheads and width profiles.
Just remember to disable it when not needed!
Please try this method and comment back. -
4 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Carol, this might be related to this problem, fixed in Beta 30.2.12: http://illustrator.uservoice.com/forums/601447/suggestions/50611952 (please test the fix, if you can!)
Or it can be something else, similar to the problem reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50581817 — does it feel similar to you though?
Either way, please share the test file along with the complete specs: OS, GPU, etc. You can either put the file in a comment (if you are OK with it being public), or send directly to sharewithai@adobe.com (in this case please mention the report’s link, for them to track it here: http://illustrator.uservoice.com/forums/601447/suggestions/50776142) -
2 votes
An error occurred while saving the comment Adam, this might be related to this problem, fixed in Beta 30.2.12: http://illustrator.uservoice.com/forums/601447/suggestions/50611952 (please test the fix, if you can!)
Or it can be something else, similar to the problem reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50581817 — does it feel similar to you though?
Either way, please share the test file along with the complete specs: OS, GPU, etc. You can either put the file in a comment (if you are OK with it being public), or send directly to sharewithai@adobe.com (in this case please mention the report’s link, for them to track it here: http://illustrator.uservoice.com/forums/601447/suggestions/50776142) -
2 votes
An error occurred while saving the comment Chris, can you reproduce this problem today, in a newer Ai version?
I’m not sure I can reproduce it... even though all the panels are visible If you still can — kindly share a simple test file for the team to look into. -
5 votes
An error occurred while saving the comment I can’t replicate this for Overprint (a single word set to Overprint Fill hold it when reopened), but I can definitely see it for Multiply mode for a text line!
Rian, Cirone, can you test this today?
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Overprint Mode and Presentations Mode are mutually exclusive, true...
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2 votes
An error occurred while saving the comment Trying to reproduce this, with the variable Roboto Flex, and it works as expected: the PDF file (saved with the Illustrator Compatibility enabled) looks the same in Acrobat in when read back in Illustrator.
Can you reproduce it from scratch? with any of the Google fonts?
What PDF preset are you using when saving a PDF?
Do you get any messages at all when read the file back? -
13 votes
This change happened because of recent changes made for Home Screen. This is not an intended behavior and the team is going to fix it
An error occurred while saving the comment According to the Ai team, the Home Screen team has restored support for file search in the File > Open > Open Cloud Document dialog, but it is not yet available for the production/release build. The both are working together to make it available as soon as possible.
An error occurred while saving the comment I see, I don’t see it also there.
There’s a magnifier Search icon at the very top of the home screen, and it seems like it works the same way. One more click though...
Voted too.An error occurred while saving the comment Maly, I’m not a big Home Screen user myself... can you recall when did you have it there (and was it in the home screen at all)?
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2 votes
An error occurred while saving the comment Please share the full OS settings.
Can you reproduce this problem from scratch with a new document, with a simple rectangle in it?
Have you tried all three methods to produce an SVG? Save As SVG, Export As SVG, the Asset Export panel (Export for Screens)? -
3 votes
An error occurred while saving the comment Is it still broken for you?
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2 votes
An error occurred while saving the comment Is it still broken for you?
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Wrong exported image size (extra pixel added) if artboard coordinates are non-integer, not pixel-perfect
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188 votesThis issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment Jason, please check the coordinates of your artboards. Currently these need to be integer to avoid the 1 extra pixel. If it’s not the case — please share more details about the layout.
I’m merging your report with the larger one.An error occurred while saving the comment Yep, you tested it properly and came to the right conclusions.
To have the results pixel perfect, the artboards (in pixels) should have integer values, integer coordinates (from the corner, not the center), and the resolution should be a multiple of 72 ppi, which is 1:1 on PostScript, where pixel equals point.
When these are not honored exactly, rounding happens.The larger problem you commented on recently (http://illustrator.uservoice.com/forums/601447/suggestions/30992416) is specifically about trimming the extra 1 px row and column of the resulting images to match the desired size EVEN when the COORDINATES only are not integer, but SIZES are — as set by the user.
It seems pretty similar, so I think it can be merged, if you wish to.
An error occurred while saving the comment @Matthieu, this is another problem, and it’s simple math, and a bane of the metric world :)
The resolution values you used are not ALL possible ones, you forgot to set a custom one — and to get nice integer linear sizes in centimeters we HAVE to use a a fractional value.
300 ppi (point per inch) means each 25.4 mm (1 inch equals to it today) will have 300 pixels. The other way around means 1 cm will have 118,11 pixels. And pixels can’t be cut in fractions. So these get rounded. That makes your 28 cm with 300 ppi equal 28×118.11 = 3307,08 pixels. If rounded down, your 28×40 cm becomes 279,99×399,97 cm (3307×4724 px), if rounded up (like i happens in your case) — 28,01×40,01 cm...Photoshop offers PPCM as a unit of resolution, one can change in Preferences. Illustrator offers none. Here is the request you can upvote: http://illustrator.uservoice.com/forums/333657/suggestions/32403901
Until then, some of use have to use fractional values for PPI, to get clean linear sizes: 304.8 ppi to get 120 ppcm, 508 ppi to get 200 ppcm, etc.
An error occurred while saving the comment Glad it worked for you.
Coloration can be different because of the color management. Perhaps the scripting method doesn't write the current color profile into the image, and you viewer respects profiles. Sadly, I don’t have enough knowledge on how it’s handled... but I suggest visiting Adobe Community, Scripting section), and asks the question there: community.adobe.com/t5/illustrator/ct-p/ct-illustrator&tabid=discussions&topics=label-scripting
Please also share there your actual color settings, along with the test file and test results, so people can try to figure it out. Forums are great.If it turns out to be a bug — come back here and log it.
As for this one — do you mind me merging it into the larger one?An error occurred while saving the comment Ben, this is a great observation and a well-writted and documented report.
Thank you for this.What are the coordinates of your artwork? As I see it, Illustrator documents are point grid based internally, and integer global coordinates for both artboards and objects are critical to have crisp results without fractions of a point/pixel creeping into the rasterization. Obviously Ai should use local grid... there is a larger general report on that topic, http://illustrator.uservoice.com/forums/601447/suggestions/30992416
If you have this problem, but the coordinates (both for artboard and global rulers) are integers — please share the test file, so the team can review it.
If fixing coordinates solves the problem — again, please comment back.An error occurred while saving the comment Ruud, instead of using the final sizes of the artboards specified, Illustrator calculates these based on their coordinates on the global document grid.
if you pick the Artboard tool and check the X/Y values in the Control or Properties panel, you'll see that the artboard is not placed exactly one the grid — like the attached coordianates_fractions.png shows.
If you change them to be integer, like the second image shows, this file gets exported as 120005 × 9005.This is a known problem, reported here: http://illustrator.uservoice.com/forums/333657/suggestions/30992416
Would you mind me merging your report with this one?An error occurred while saving the comment Strange... Would you mind sharing the copy of the file here, please? Remove everything, but keep the layout of artboards.
I am testing this and can’t reproduce, so perhaps it’s file-specific. Needs a close look.An error occurred while saving the comment Can you check the coordinates of the artboards, please? Are these integer numbers, without any fraction?
An error occurred while saving the comment Do not worry. I just wanted to make sure this is the same popular problem reported earlier — it is.
The main reason this happens — fractional coordinates the artboard has. Once you reset rulers, this should get exported fine (although some report it does not help).This explains it, but doesn’t excuse though... and it should be fixed eventually.
As I said before in the comments to this report, Ai knows the final size a user wants, and it should stick to it.An error occurred while saving the comment Either attach here if you are OK with making it public, or via email: sharewithai@adobe.com (in this case also put the link to this report: http://illustrator.uservoice.com/forums/601447/suggestions/48293624)
An error occurred while saving the comment K-O, can you please share both the test file and the exact setting you used to export the image?
The team would need these to replicate the problem.An error occurred while saving the comment A separate report was made about a similar problem but for assets:
https://illustrator.uservoice.com/forums/601447/suggestions/48077885An error occurred while saving the comment This is rubbish. I've been fighting with extra pixels for years. It got better, but these still happen occasionally.
Izabela, can you please share the file which results this (especially 8px!)?
The content is not that important, I believe, just artboards.Put it here in the comments or send it over to sharewithai@adobe.com if you don’t want to do it publicly (then please state the link to this report for better tracking — https://illustrator.uservoice.com/forums/601447/suggestions/45798424)
And please provide the exact steps you are performing: which export method, which settings, etc. Maybe record a video even, or a GIF — this would help developers to jump to this sooner.
Thanks!An error occurred while saving the comment Hans, your previous request about the same issue has been merged into a more general one. This one has to be merged as well. Why do you keep posting this as a separate request? To bring some attention to it and not to the main one, and dilute the applied focus? :)
An error occurred while saving the comment Related request:
https://illustrator.uservoice.com/forums/333657/suggestions/44429721
Probably won’t be necessary when main problem gets fixed.AdminEgor Chistyakov
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An error occurred while saving the comment It might relate to a known problem when artboards’ coordinates have fractional values.
Try to position them exactly on grid, with integer coordinates and check if the problem stays.An error occurred while saving the comment Kaja, make sure that your artboard’s coordinates (X, Y) are integer.
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22 votes
An error occurred while saving the comment Sipke, I know exactly what you mean.
Indeed, some things WERE changed. The intentions were good, but these lead to most of scripts that were designed for working with artboards to become flawed. In short, previously Ai allowed only ONE artboard selected at any time. Today, Ai allows many to be selected, to allow pasting on chosen ones ( https://illustrator.uservoice.com/forums/333657/suggestions/32146360 )... but the team forgot to allow scripts to select artboards!The report is here: https://illustrator.uservoice.com/forums/601447/suggestions/50230332
Please upvote!An error occurred while saving the comment Dave, there is workaround I can offer, a free set of custom scripts by 3flab:
https://onthehead.com/ais/
Scroll down to View section.
You can wrap these into actions and use instead of native hotkeys.
They are now perfect, but worth trying.
Please comment back if they help and how does it differ from what you want.An error occurred while saving the comment There is a workaround we can use, with a set of scripts:
https://onthehead.com/ais/ — scroll down to View section
Display next/prev artboard in center
Display neighbor artboard in center
Display first/last artboard in centerNot exactly that, but does the trick. Unfortunately, this is not that fast as native commands. Still worth trying.
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3 votes
An error occurred while saving the comment There are many ways to run a script faster, both on Windows and Macs.
Sadly, the very obvious one — assigning a hotkey for a script in File > Scripts — is not possible in Ai, unlike in Ps... and here’s a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/31039456The most simple workaround is to create an action and record calling the script in File > Scripts, and assign and an F-key-based hotkey.
But if you are all out of actions, using third-party apps can be a solution. Autohotkey today is the most powerful scripting platform for Windows, with a simple enough syntax: https://www.autohotkey.com
There are plenty of examples online (however, it’s important to distinct the legacy V1 from the more refined V2). Autohotkey opens a vast world of possibilities for Ai.The other workaround would be to set up a shortcut for the script, open this file’s properties, open Shortcut tab and set a hotkey it allows to :)
An error occurred while saving the comment Also, I can advise using a single script to toggle this option.
Rename it to .jsx from .txtAn error occurred while saving the comment I personally almost never use this option, and to see it forced into this menu would make me rather irritated.
Here some people propose to have collapse/expand to deal with the menu getting too long: http://illustrator.uservoice.com/forums/333657/suggestions/49395614So I think upvoting this request, about adding custom commands into this menu, makes more sense:
http://illustrator.uservoice.com/forums/333657/suggestions/32692501
Would you mind me merging this one into it? -
2 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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An error occurred while saving the comment Walter, do you mean you have to open options each time, like on relaunch? I enabled all 'Show' options once, and it stick for me, never getting collapsed into the basic panel. Does it work differently for you?
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3 votes
An error occurred while saving the comment Indeed! I noticed the obvious similarity, but skipped the name. My bad!
The other user never confirmed the similarity and mentioned shadows, but I feel these are similar enough to be merged.An error occurred while saving the comment I see, thanks. But do these look similar to the reports I shared links to?
And please comment back when you can verify if the previous build behaves better.An error occurred while saving the comment There are two similar reports I’m aware of:
1. Images in file are not showing even though the file is already relinked — http://illustrator.uservoice.com/forums/601447/suggestions/50633909
2. Images and Shadows Not Rendering Correctly — https://illustrator.uservoice.com/forums/601447/suggestions/50581817
Do these look similar? Does toggling CPU Preview change anything?
What Illustrator version are you using?An error occurred while saving the comment David, please package both and send directly to the team via sharewithai@adobe.com
Mention the link to this report, so they can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50581817
It seems to be a part of the larger problem, and every bit of data counts.
Just to clarify also... are these files located on a local disk? not-cloud managed, not over a network or on a NAS?An error occurred while saving the comment Seems like a related problem:
http://illustrator.uservoice.com/forums/601447/suggestions/50633909An error occurred while saving the comment Seems like a related problem:
http://illustrator.uservoice.com/forums/601447/suggestions/50581817
Do you use Drop Shadows in the document?An error occurred while saving the comment Does it happen in only the latest build, with GPU Preview?
Does it behave differently on various zoom levels?
Does clipping / unclipping change anything? Do these appear when exported?
Please share your full workstation specs.An error occurred while saving the comment Yes, I can see this at your screenshots, but not within the file... and if there is no difference between GPU and CPU Preview, it probably means it just struggles with rendering in general. The GPU is integrated in the iMac’s M3 chip, AFAIK...
I’ll try to bring some attention to it. Have you ever noticed this with other files at all?An error occurred while saving the comment Thanks for the file, studying it.
So far all the shadow applied to all rectangles seem to be rendered fine for me (although I’m at Windows 10, with a different GPU).
When a shadow vanishes like this — does the effect still get shown in Appearance panel? Does it appear back if you toggle View > Preview on CPU?Two circles missing images (Francium and Radium) are not clip groups when I study them in Layers... no images are there. I noticed though that those clip groups that do have images are made of a grouped ellipse and an image — never heard of it being a problem, but perhaps clipping an image with a grouped ellipse can lead to images vanishing? Are you sure you had the images for these two elements in the first place? Odd...
Alos, just wanted to mention the atomic weight for Francium has parentheses (while others elements don’t), and the Sodium’s rectangle has smaller corner radii than other elements.
If you can, please try to check how the file behaves in Beta build — it’s available in your CCD app and will get installed next to the general build (be warned though that it will rewrite your .ai file association).
An error occurred while saving the comment David, please share a test file (with images included, using File > Package), and the spec of your computer: OS, GPU, etc.
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3 votes
An error occurred while saving the comment A related request:
Artboard titles should not be covered by bleeds, when 'Show Artboard name on canvas' is enabled
http://illustrator.uservoice.com/forums/333657/suggestions/50661608AdminEgor Chistyakov
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Lori, when you try today — does it happen at all, with the latest Ai build?