AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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4 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment You posted it in the Beta branch — does it mean you use Beta, or do you refer to the latest public release?
An error occurred while saving the comment Can you please record a short video demonstrating the problem and share a test file so the team can test it specifically?
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1 vote
An error occurred while saving the comment Jay, can you please share some examples though?
Not that it works better for others, but just to have images in a report about images :) -
1 vote
An error occurred while saving the comment Alex, can you demonstrate this, please? A screenshot, a short video?
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1 vote
An error occurred while saving the comment Oh!
This look VERY much similar to this infamous bug nobody can't catch, but with artboards: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39220252-artboards-with-the-same-number-missing-numberJan, can you please share this file along with a screenshot of the settings you set in the Print dialog?
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2 votes
An error occurred while saving the comment Te Yu, does it work now, with the latest Ai?
An error occurred while saving the comment Similar problem: http://illustrator.uservoice.com/forums/601447/suggestions/42789860
An error occurred while saving the comment To disable GPU, try View > View using CPU, or a more permanent Preferences > Performance: uncheck GPU Performance
Also, can you please share the file? Send it over sharewithai@adobe.com and put the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/45042076), or attach it here directly, if you are allowed to (but keep only the important part of the document)
An error occurred while saving the comment Does it happen for clipping masks with images inside only, or is it a shared behavior for any clipping mask you have in the document?
If you disable GPU — does it help? -
2 votes
An error occurred while saving the comment Leigh, does it still work wrong with the latest Ai version for you?
An error occurred while saving the comment -
9 votes
Hi,
Gentle Reminder.
Please share the given details at ShareWithAI@adobe.com
1) If the issue is reproducible on latest build 25.2.3?
2) Is multiple AI versions installed in your system? If yes, please share the details.
3) Some video & Test file for our reference.Thanks,
Illustrator teamAlso, please mention the title of this issue as the subject of the mail.
Thanks
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Can you share some examples of the art you intend to get?
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Ryan, not sure about Macs, but’s the same behavior is typical for Windows, but not only in the open/save dialogs, but in Explorer in general — when you delete anything from a computer in the network, it's GONE. It does not get moved to the Recycle Bin, not at your or this network machine, it’s just vanishes forever. However, at Windows it asks for a confirmation, in any case.
Definitely requires investigation :( -
1 vote
An error occurred while saving the comment Please check if you have View > Show Bounding Box enabled, please, and reply back.
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3 votes
An error occurred while saving the comment Nicole, can you please record a video of this?
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13 votes
An error occurred while saving the comment An error occurred while saving the comment It looks like Shift gets ignored in any Alt+Shift-based hotkeys...
Here is a related discussion at forums: https://community.adobe.com/t5/illustrator-discussions/custom-shortcuts-not-working-on-28/td-p/14170250AdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Tony, please elaborate on this, share some examples, explain the need.
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2 votes
The team tries a new algorithm to boost panning and zooming speed within Beta. It streams the contents of the document much faster, and it leads to less lagging, but the downside of the method is disabling all annotations while both zooming and panning happen: the documents grid, the transparency grid, guides...
This is a know limitation and the team continues to explore the method further.
At the moment there is no way to disable this behavior.
The main Illustrator release does not have this method enabled.
An error occurred while saving the comment We all hope to.
Do you have a chance to compare the performance for the Beta and ordinary Ai versions?Also (just in case) — can you tell which of these are the most important to you, ranged?
For me it was the edges of artboards, and they do stay now (do they for you?)AdminEgor Chistyakov
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7 votesAdminEgor Chistyakov
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Can you please share your full OS and GPU details and the screenshot of how it looks at your side — these problems are usually configuration-specific, and might not appear at all for other users (looks for for me).