AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7190 results found
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30 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment An error occurred while saving the comment For me it now sorts both folders and files in single alphabetical order in this menu, when I expect folders to be grouped separately (as it was before).
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33 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment If anyone is still having this problem today — can you share a chain of steps that gets broken for you when put into an action after the app’s relaunch? Having an .aia file would be useful as well... but these do get corrupted... perhaps recording a video would be a best way.
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52 votes
If this is something that is still happening for you, please share a test file you can reproduce this problem with, along with the video showing this happening for you, so that the team can try to reproduce it and investigate.
An error occurred while saving the comment It turns out Illustrator ignores Repeat objects when using Select > Inverse: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
But the blame is clear with those... but this very report is still missing test files :(
An error occurred while saving the comment Joel, I assume the actual edges of the non-selected object do not get rendered, and only the bounding box hugs it? Or there is no object at all that the bounding box hugs actually, and it’s just void (checked with Outline mode)?
When and if it happens the next time, please also check these:
1. Is the 'selected' object marked in any way in Layers panel?
2. Does resizing or rotating the bounding box affects the object? Does Undo help to drop the 'selection'?
3. How did you exit the isolation mode (Escape, breadcrumbs, double-click), and how deeply grouped is the object?An error occurred while saving the comment Mara, these two feel like different bug reports.
This one is about having a selection, but having the bounding box larger than the visible selection.
The other one you shared a link to, is more about having nothing selected, but still having a bounding box drawn.
While the reason can be the same, no comment prove it :(
The problem with both is that they happen randomly and no steps exist to reproduce them.How often does it happen for you, and which of two it is?
The team can try to make a setup to try and catch it, if it happens often enough at your side.I haven’t seen it in years (which is both good and bad)...
An error occurred while saving the comment Skyla, it’d help immensely if you were able to find exact steps to reproduce it with the art you have. And please keep the fil, in case it never happens again.
An error occurred while saving the comment Regina, so far I can’t reproduce the issue. How permanent this behavior is for you?
Can you share the file that always work like this for you? Make sure that you have only the part that causes the problem.An error occurred while saving the comment This is extremely annoying, especially for me, who don't use bounding box and therefore can't see when something else gets selected until I try to transform selection. I have to watch dimensions carefully and undo a lot sometimes.
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1 vote
An error occurred while saving the comment If you have a problem with something invisible being selected, but it’s not about Repeats — perhaps it’s a different problem, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/38323183 — it needs test files.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Thanks for the request, Sarah.
There is general report about the broken selection tolerance here: http://illustrator.uservoice.com/forums/601447/suggestions/20358952
It’s not about their visual size, but the area of a click, it seems. I added you as a voter there.As for the main part of the request — can you make a short video demonstrating how Figma handles it (no pun intended) and what workflow you are after, please?
Meanwhile, there a PathScribe plugin, developed by Astute Graphics (a paid one), that offers this and many other Bézier-related things.
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Yep, indeed, it does. There seems to be a certain limit we can’t control that defines when shapes get deleted. Fine to avoid micro garbage, but not good for a fine work of the size you demonstrate. Voted.
An error occurred while saving the comment Hmm... not sure I can grasp it by the screenshot only.
Do you mean these small chunks on the left get erased? when you do what? how large are these? Can you share a small test with some portion of this artwork, enough to study it, and a small video showing the way it works for you?
UserVoice might still have a problem with attaching .ai files, so perhaps zipping one could solve it.
If not — please send these to sharewithai@adobe.com (and mention the link to the report, http://illustrator.uservoice.com/forums/601447/suggestions/50697659)An error occurred while saving the comment Even though Ai shows the zero if we set 0 in Eraser Tool Options, it’s actually 0.1 pt. Eraser always cuts with a shape, unlike the Knife Tool.
But I don’t think I can reproduce the bug you are saying you have...
Would you mind sharing a test file and a small video showing how it behaves for you, please?UserVoice seems to having difficulties with attaching .ai documents, so please try to save it into a PDF with Ai compatibility enabled (or perhaps just rename a .ai into a .pdf)
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3 votes
An error occurred while saving the comment I agree.
Here, I have two paths.
Both have the same calligraphic brush applied, the '3 pt. Oval'.
Both paths have the same stroke weight used — 1 pt.But it’s obvious that:
1. It’s not 1 pt at all (with brushes 'pt' means the multiplier, and I once made a rather confused request about this — http://illustrator.uservoice.com/forums/333657/suggestions/33386008 )
2. These appearances differ, but the stacks look completely similar in the Appearance panel — and we can see it by selecting both
3. The diameters of the calligraphic and bristle brushes we can change for the tool and the selected objects with the [ and ] keys (Increase / Decrease Diameter) is something else, something we can change with these keys only... yes, we can SET a diameter, by double-clicking the brush tip in the Brushes panel, but this resets the diameter (the first click re-applies the brush), and this modifies the brush tip itself — not the brush applied separately.It’s a mess.
We can surely use the Eyedropper tool with both Appearance option checked to transfer the complete look (well, appearance, plus something we can’t control with the dedicated Appearance panel) — but I wish to have an input.This one needs a large investigation.
Thanks!AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment It's just one solution. Two more:
1. Drag that 'buzz' to the trash icon in the bottom right corner of the palette
2. Click circle to the right of the 'buzz' and then press Delete
The question is valid though. I've no idea why right click still does nothing almost anywhere in AI. -
3 votes
An error occurred while saving the comment Mike, there was an earlier report for 29.7.1, now reportedly fixed: https://illustrator.uservoice.com/forums/601447/suggestions/50305755 — but that one was about the 'Illustrator is currently saving the document and will close it once the save process is complete' message.
Yours one feels the same as this one, with 29.8.1: http://illustrator.uservoice.com/forums/601447/suggestions/50536608
Does the description it provide match the behavior you observe?
Sad to see the 30.0 has it :(
Can you check if the latest Beta work as expected, please? -
15 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Can’t replicate it on Windows, but it doesn’t help much... Never heard about a message like this, I think...
Do you save it on a local drive or via a local network?
Did you try to use a different PDF preset?
Does it happen with all the files (including a one created form scratch)?
If you can try the latest Beta build — do you get the same behavior? -
3 votes
An error occurred while saving the comment Does it behave any better today?
Did you experience a similar problem recently? -
2 votes
An error occurred while saving the comment It’s not visible in the video, but I presume you are double-clicking the fill chip, and suddenly your object gets this reddish color (and the dialog never shows up)?
Is it build 30? -
2 votes
An error occurred while saving the comment Shelby, I assume it happens when you click the fill chip in the Properties panel, correct?
Do you see the same problem if you call this dropdown panel from Appearance panel, or operating directly with the standalone Gradient panel?
Is it version 30? -
62 votes
An error occurred while saving the comment Chloe, does it feel similar to the problem described here?
http://illustrator.uservoice.com/forums/601447/suggestions/32192836 -
2 votes
An error occurred while saving the comment Roel, please package and send some of these faulty files to get reviewed by the team, via sharewithai@adobe.com. Mention the exact presets/settings you use when saving these, and the link to this report for tracking it back (https://illustrator.uservoice.com/forums/601447/suggestions/50779817)
An error occurred while saving the comment This issue seems related to this problem:
Acrobat layers duplicate excessively in AI file’s compatible PDF
http://illustrator.uservoice.com/forums/601447/suggestions/50611952Roel, can you please try to install the most recent Beta build from your CCD app and check if the problem doesn’t happen anymore there?
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Does anyone have this problem today with the wrong sorting in File > Scripts?