AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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22 votes
Hi,
Apologies for the inconvenience caused to you due to this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.Please share the document in which this issue is seen by you.
1) Kindly share a video recording for the issue2)Please share your system details - OS, GPU etc.
3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.
Regards,
Aishwarya 'G' Gadodia
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment Aishwarya, I can’t replicate the issue anymore. Thanks for checking! I consider this 'self-healed' and close the report.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Please provide more info.
What do you do exactly?
If you are following a tutorial, please provide a link and tell exactly which operation fails for you.
If you are experimenting, please record a video of you trying, with Appearance and Layers panels opened at once. -
4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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12 votes
An error occurred while saving the comment So far one can replicate a grid they need with four lines and some basic appearances applied. There is nothing difficult about it and it allows greater flexibility than any built-it way can now offer.
Here is an example file attached.
Please open both Layers and Appearance panels to study the solution.Still it requires 6 operations to tweak :)
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1 vote
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment Well, Ai can be slow, but this kind of slow is totally garbage.
Please, can you tell more about notebooks you are using? I know it’s W10, but anything more than this? Versions of Windows and Illustrator, RAM, disk details (total and free size), stuff like that? Without details engineers can’t even start dealing with it -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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10 votes
An error occurred while saving the comment We also need an ability to rename embedded images that are already there.
Please consider implementing both of them!AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment I have a similar looking issue on Windows. Illustrator window shrinks, collapses all my opened panels and never restores them when I maximize the window back. I have to reset the workspace.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Wow, what a strange behaviour!
Can you please send the file (if you are allowed to) to sharewithai@adobe.com for the investigation?
Please provide the link to that issue (https://illustrator.uservoice.com/forums/601447/suggestions/44892874) in the email body as well. -
1 vote
Illustrator製品版フィードバックへのご協力ありがとうございます。
最新バージョン（ver.26.x）では再現しませんでした。
こちらは一般的な機能バグではないようですので、もし、再現するようなデータがございましたら、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
An error occurred while saving the comment It feels like it needs a video... Can you please record one?
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1 vote
An error occurred while saving the comment Eric, it does happen only in GPU rendering mode, right? If you switch to CPU mode, does it get rendered fine?
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10 votes
An error occurred while saving the comment ...and the help page give two different solutions to this!
'Work with objects' section states mentions 'Reset gradient to black and white: Ctrl-click gradient button IN TOOLS PANEL or Gradient panel' but in 'Gradient panel' section there is only 'Reset the gradient fill to default black and white linear gradient: Ctrl-click Gradient Fill box in the Gradient panel', no mentions of Tool panel.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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13 votes
An error occurred while saving the comment I know Fill/Stroke indicator in a toolbar displays what colors Eyedropper applies, but
- it does it after you click, not before
- it displays it not where the action takes placeAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Also, can you share screenshots of your settings?
What profile does your linked files use? -
2 votes
An error occurred while saving the comment If you disable GPU (View > Preview on CPU), does it help?
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2 votes
Illustrator製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、ご使用のマシン環境や使用方法などに原因があると思われますので、カスタマーサポートにご連絡いただくか、Ten_A さんのご提案のようにIllustator のユーザーコミュニティーをご利用いただくと、問題解決の手掛かりになります。
ご理解、ご協力のほどよろしくお願いいたします。
Illustrator チーム
An error occurred while saving the comment Seems like a font you used is missing.
Hard to tell without details provided. What was the font you used? -
7 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Actually, I am wrong, the issue persists in some way.
Take a look at the file.
The group does not have any pattern applied to any of its parts, therefore 'Transform Objects' option is disabled — because it actually relates to the option next to it, 'Transform Patterns'. Very confusing. And if you want to scale ONLY strokes & effects, but not the geometry, you can’t do that directly. E.g. you have to scale it up physically with 'Scale Strokes & Effects' option on and then scale back with the same option off.
If you apply a pattern to any object, the options are magically get enabled.
Finally, if you want to scale only strokes, but not effects, or vise versa... well, there is another request about that...