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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does it happen only with this file or any other too?
    If everything is affected, then Try to reset you preferences first: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences
    If it doesn’t help and/or only this file is affected, please share it.

  2. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Charles, please check video driver, this I know could cause such bugs.

  3. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Shane, as a temporary fix try to disable GPU preview.
    If it helps, please send the file (packaged, with the image) to the sharewithai@adobe.com, titled 'GPU issue'.

  4. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    On Windows, Shift+Scroll is fast vertical and Shift+Ctrl+Scroll is fast horizontal. Sadly, can’t test it on Mac.

  5. 10 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    If you disable GPU — does it stay?

  6. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Suzzie, share a screenshot?

  7. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Allowing direct selection to edit parts that outside of clipping paths, however, could definitely cause a lot of frustration when mistreated. I can think of a lot of cases this would **** me off :) Still, I think that this can be very useful.

    Alos, I believe that this could work well with this thing:
    https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/41001730-don-t-display-clipped-paths-in-outline-view-option

    As for the second part, I believe this is the original intention and not a strict 'bug'. But I agree completely that it’s not how it should work and I have a request for fixing it:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40073080-clicking-filled-clipping-path-doesn-t-select-it
    It has surprisingly little votes.

  8. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You should definitely share the file, here, or via sharewithai@adobe.com
    I personally met files that just had their extensions wrong (but I see yours one is a screenshot, which makes the theory less plausible).

  9. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Magnus, I can confirm this also happens for me when I try your file.
    Well, Illustrator is not a CAD program, unfortunately. It’s based on an internal grid, and you were lucky to find a weak spot when rounding coordinates makes AI think the tangent is not perfect.
    To workaround this, open the tool’s options and set a gap detection to a very small value — it worked for me.

  10. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Sorry, I don’t get it.
    Perhaps you should try to record a video.
    if English is not comfortable for you — add a description in comment using another language so it could be translated.

  11. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ninian, the thick blue line is the way Illustrator marks the 'key object', which is used for the aligning. The fact it’s showing up when you have more than one object selected is officially a bug, introduced in 24.2, but almost fixed in 24.2.1 (normally you would have to single click an object in your selection you want to make a key one).
    Are you sure you are updated to 24.2.1?
    If yes, please try to open Align panel and manually change the 'Align to' mode to 'Artboard', and then try to work as usual. If the bug with auto-keying is still there after it, please record it on video (including Align panel look), and send over sharewithai@adobe.com, to help the team to finally fix it.
    As for the cursor issue, please log it as a separate feature request (I can’t find one).

  12. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Aha, now I see it. So they don’t shrink, it’s their 'baseline shift' becomes smaller, right?

  13. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You should send the file to sharewithai@adobe.com to help the team to investigate the problem

  14. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mariusz, do you want something like this?
    If yes, than it’s something you can do already. It’s a combination of a graphic style and an isolation mode. It will keep every line live until you expand the group. Also you can set the style as the default one and let Ai automate its creation for you. It’s quite versatile, and covers many general needs. You should definitely write more about what you expect still, to help the team to prioritize.
    Also, do you know about DynamicSketch plugin from AstuteGraphics? It’s quite complimentary to drawing and might be useful for you. If it won’t suite you, feel free to explain why on their Slack channel: http://bit.ly/ag-slack — they would love to help artists, it’s their major priority.

  15. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Great to hear it, Akira! Thanks for the detailed review, it might help other users.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Have you tried to check 'Persistent' in your custom swathes panel? Please try and let us know if it works for you (it should but I have several reports that it does not and I personally can’t make it work too).

  16. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does it differ if you lock guides? Hide them?
    What is your 'Align to' mode in Align panel? If you try to change it to different modes, does it matter?
    Can you record the video or a GIF (with e.g. LICEcap or Sharex)?

  17. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    And I’m against of putting this mode to the same shortcut. A separate one maybe.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Onur, meanwhile you can use a trick and execute 'Select inverse' twice. Put it into an action and it will work just like you want 'Select all' to work for points.

  18. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Vladimir, but they do так то.

  19. 31 votes

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    This problem requires an investigation, but not enough data is gathered yet to even start it.


    Please provide these settings to help the team to deal with the problem:

    1. The version of illustrator. OS and GPU model

    2. Your color settings (a screenshot of the Color Settings dialog will do)

    3. A test file with swatches which gets changed

    4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

    Also, please check if the behaviour differs when you disable GPU mode and note that.


    Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.


    It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Looks very frustrating :( Does it happen in one particular file only or across several docs?
    Have you tried to move one colored to a different file and see how it behaves there?
    Does it occur in new docs too?
    Can you share the file for everybody and the team to test?

  20. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you record a video, please, that shows what exactly you are trying to do?

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