AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7837 results found
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161 votes
This is finally addressed in the latest 30.8.0.7 Beta build, hooray!
Clicking the soft area of a drop shadow (or any other raster effect region) no longer selects the object casting it. We can now click straight through the effect region to select whatever is behind it.
Please check if it works for you and share if there are cases when you need the legacy behavior.
An error occurred while saving the comment An error occurred while saving the comment Meanwhhile, web apps are going to allow this. Not Ai though.
https://x.com/tldraw/status/2022838096601981064An error occurred while saving the comment Dror, it works indeed. But it also prevents selecting an object by clicking its fill :)
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Transparency in raster images is completely other thing and I afraid would be much harder.
But if yes, let's go further:
'Selection raster alpha tolerance slider'
Background sometimes is not exactly transparent, so 5% (or 13 units for 0-255 range if RGB), for example, would be enough to eleminate 'almost transparent as well'.An error occurred while saving the comment I would say 'Select ignores raster effects' would be better.
An error occurred while saving the comment No, selecting object by path' only is not 'the same as 'click-through raster effects'.
Make at least option 'don't select by external appearance', please. I would prefer even more complex way, by separating raster and vector effects to be sensitive for clicking, but this will get things to complicated, I afraid. -
2 votes
An error occurred while saving the comment Lilith, when you view the PDF using Acrobat or try to import the PDF into Illustrator — do you see the text?
Can you share this file with the team, please, via sharewithai@adobe.com? Mention the link to this report in the text somewhere so they can track it back here, https://illustrator.uservoice.com/forums/601447/suggestions/51724761 -
3 votes
An error occurred while saving the comment Andy, please clarify — do you mean the Retype function? or the 'Show similar fonts' in the Character panel? or something else?
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4 votes
Marking the issue as resolved as per the user comment below.
An error occurred while saving the comment @Love, were you able to solve the problem? Does anything like this happen in Ai today?
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2 votes
An error occurred while saving the comment Michele, can you check, please, — is it any better today?
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4 votes
An error occurred while saving the comment @pressprintparty, I suppose it’s not an issue today? Or is it still?
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
Hi,
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
With best Regards,
Raghuveer SinghAn error occurred while saving the comment Ken, how about today’s Ai? The font explorer changed a lot since then — can you know cycle the Font Family field with the arrow keys and have the font changed on canvas?
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3 votes
An error occurred while saving the comment Daniel, is it any better today?
An error occurred while saving the comment Does it happen for you in Photoshop also? It does for me.
I thought it is my problem solely, happy to hear it’s no mine only. Sad to hear it exists. -
2 votes
An error occurred while saving the comment Sara, is it any better today?
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2 votes
An error occurred while saving the comment John, since 2020 the Rotate tool has several fixes. Does it work any better today? Just checking.
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426 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment This is not removed and works for me just fine.
Does this still happen for you?An error occurred while saving the comment Known bug. 99% fixed in latest 24.2.1 release. Please update and check if it works for you.
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14 votes
It seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Robin, do you have Magnet app installed?
If yes, can you disable it completely?
Please reply back!An error occurred while saving the comment Do you by any chance have the Magnet app installed?
If you do, please try to shut it down and see if this helps?An error occurred while saving the comment The last update Magnet had happened in 21 of November: https://apps.apple.com/us/app/magnet/id441258766?mt=12
Some users reported this problem with Adobe apps started earlier than this.
I wrote them a message through they contact form (https://magnet.crowdcafe.com/contact.html), but got no reply so far.
I have no idea what is causing the problem, Ai or Magnet, but I think knocking both doors has better chances. I’m more inclined to think it’s Magnet’s problem, since downgrading Ai (several versions back!) doesn’t help If there is a way to downgrade and see if previous versions of Magnet worked better, I suggest trying it and contacting them.An error occurred while saving the comment Rolf, do you have Magnet app installed?
Can you please try to disable it and see if anything changes.An error occurred while saving the comment Robin, do you have Magnet app installed?
Can you please try to disable it and see if anything changes.An error occurred while saving the comment Abdelrahman, do you have Magnet app installed?
Can you please try to shut it down and see if anything changes?An error occurred while saving the comment Do you have Magnet app installed?
If yes, try to close it and see if anything changes. Please comment back!An error occurred while saving the comment So far it’s not clear who spoils the party, the Magnet’s implementation or the quirkiness of the Adobe’s platform...
At least it’s a solution we can all use for now.An error occurred while saving the comment Do you have the Magnet app installed?
An error occurred while saving the comment Charlie, do you mean the Hand tool gets stuck as soon as you pick it, and selecting another tool won’t drop the hand cursor?
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4 votes
Expected to be fixed in the lates Beta Build 31.0.0.29 — please verify
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment I recall several times seeing a similar repeating progress dialog with missing links (strange, because nothing in those documents had Drop Shadow or other Gaussian Blur-based effects applied... I was never able to figure out what happened, it stopped and it was quite a while since then.
Can you share some specifics? Is it a local file or in your local network? Does it go away when you restore or remove missing links (tested in a copy of the file)? What are your hardware specs also? Will you be able to share the file with the team, if needed?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment As painful as it would be, I have to ask you to reproduce it again and record this on video. A description is fine, but a video is better... Ideally, please provide a simple set of test files for the team to try to make it happen at their side. You can either post them here or send directly to sharewithai@adobe.com (please mention the report’s link then, https://illustrator.uservoice.com/forums/601447/suggestions/51635224)
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6 votes
An error occurred while saving the comment How to use Transform effect — there a several good tutorials on YouTube.
Start with these:
https://www.youtube.com/watch?v=de-EJinqtm4
https://www.youtube.com/watch?v=Hqugk3TeHTwAn error occurred while saving the comment Repeat functions got adopted from Illustrator on iPad, in a rush, to maintain parity. Since the release, these got little attention — the bandwidth is quite narrow and so far these aren’t prioritized. UserVoice and the vote count contribute a lot to what gets picked, so please browse the place.
An error occurred while saving the comment Nah, Carol. Grid Repeat doesn’t allow to set the rows or columns other than by resizing the container, nor it allows to make it use whole objects only.
I’ve merged your request into an older one.
As a workaround (I use it myself) I can offer to use 2 Transform effects applied: one sets the number of copies for the columns, another makes it stacked in rows. Using the Appearance panel makes it easier to control these later (ditch the Properties, it know very little about appearances...) Would it work for you?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7 votes
Hi,
I would like to know if your issue is resolved ? If not please help us by answering few questions-
Hardware you were working?
Is this very frequent?
Your operating system?
Are you connected to a VPN?Please revert us back with the above information,it may help us to reproduce the issue in house.
An error occurred while saving the comment So, any news? Dennis, @deeanna, Eric — how is it today?
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4 votes
An error occurred while saving the comment Ugh, 30 minutes! Kat, what about today? Any better?
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3 votes
An error occurred while saving the comment What about the version that is today, I wonder. Does it still take minutes to save?
Tyson, nope, so far this was considered to be just straight useless, so it was decided to not make it into an option. You are the first one I know who found a useful application for this behavior. When you find something is protruding — what do you do with it though?