AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
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I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Mohit Agarwal | Lead Software Engineer – IllustratorAn error occurred while saving the comment AdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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1 voteAdminEgor Chistyakov
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3 votesAdminEgor Chistyakov
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6 votes
An error occurred while saving the comment There are two related requests:
1. Anchor point Smart Delete, http://illustrator.uservoice.com/forums/333657/suggestions/31559938 — actually doable today, with Delete Anchor Point Tool and Shift held (hardly a match for CorelDraw’s method)
2. Add a way to quickly access Smart Delete Point command, http://illustrator.uservoice.com/forums/333657/suggestions/45689977 — a general request to expose it better nowAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment This file was saved with the second window opened.
As stated here — https://helpx.adobe.com/illustrator/using/viewing-artwork.html#use_multiple_windows_and_views — 'You can open multiple windows of a single document at the same time. Each window can have different view settings.'
When saved, Ai would remember the windows opened and restore these on open.
You can notice the ':1' and ':2' in the titles in tabs.If you close one and save the file, it should not appear the next time you open it... but in practice (and I think it’s a bug), Ai won’t write this change correctly unless you do anything else in the document. This should be fixed, I beleive.
Does it explain anything?
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2 votes
An error occurred while saving the comment As far as I know, Illustrator doesn’t offer a way to match zoom for opened documents (or their windowed views) natively...
There’s a script I know that does it: https://aiscripts.com/match-zoom/
Do you mean it, or there is a secret native method I don’t know about? I have a feeling I remember something, but I bet it’s from another software completely. -
2 votes
An error occurred while saving the comment This is something to be requested from the UserVoice team, at https://feedback.uservoice.com/forums/1-general-feedback
There are two, rather weak for now:
— https://feedback.uservoice.com/forums/1-general-feedback/suggestions/46225147-see-recently-viewed-ideas
— https://feedback.uservoice.com/forums/1-general-feedback/suggestions/49370804-dynamic-banner-to-promote-recently-launched-featur
but yours one is a bit different. I encourage you to log one and share the link here. Just so you know, it’d require a separate account. -
2 votesRequest to Contact Support · 7 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment Bárbara, when did is start happening? After the upgrade to Tahoe? After upgrading Ai?
Are you still able to open files with drag-n-drop? -
3 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Russ, did you try to disable it? Does it make any change?
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2 votesAdminEgor Chistyakov
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3 votes
The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.
If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.
An error occurred while saving the comment Stéphanie, the team made some fixes to solve this problem in Beta 30.1.0.109. The latest one is 30.2.0.12.
It’s not yet clear if it was truly solved, so it needs some testing. I do remember you weren’t able to use Beta (although I forgot the reason).AdminEgor Chistyakov
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2 votesNeed More Info · 1 comment · Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles · Admin →
An error occurred while saving the comment Wesley, I can’t make it happen — my caps stays in place. Can you share a test file, please?
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8 votes
An error occurred while saving the comment Meanwhile, flowmograph developed AiBar panel:
https://aescripts.com/aibar/
https://www.reddit.com/r/AdobeIllustrator/comments/1p5mm7l/i_just_launched_aibar_a_custom_toolbar_for_adobe/
https://www.youtube.com/watch?v=K-UPm2XaFgw$40, one time payment
An error occurred while saving the comment I wouldn’t call it a 'tool' panel, since, it would contain no tools, but commands...
So do you men to just get an unfolded duplicate of the File menu as a panel, or a fully customizable panel with command as buttons? Are you aware of the Button Mode for Actions panel? I think it just does what you need.AdminEgor Chistyakov
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An error occurred while saving the comment Mark, yeah, trashing user settings is another problem...
Edit > My Settings > Export / Import Settings, which was added at some point to mitigate it, also does not work properly for some...Even if the Ai team comes up with method to add custom commands as buttons in custom panels (to be able to have more than one Actions panel) — these would have to be backed up also.
I learnt to backup all settings manually.
Whenever I change actions, I save them via the panel’s flyout menu in a dedicated folder in my own cloud folder. If (when) these get dropped, I load it back.
Since all the different presets are located in different places (hotkeys, actions, tool panels, workspaces, etc.), some users create shortcuts to various folders (which also change, because major versions change!), some build .bat files.Workarounds... but working in stock Ai is a masochistic violence. It makes more harm than making backups for settings. Don’t hurt yourself! :)
An error occurred while saving the comment Mark, as for today Illustrator offers several ways to have these accessed faster:
1. Assign a hotkey to each of these commands. Open Keyboard Shortcuts, locate these and assign something Ai would allow to use (there are restrictions).
2. If you want specifically buttons, and not hotkeys, you can make actions instead. Fire up Actions panel, create a new action, record a command, stop recording, and once you are done, switch the panel into a button mode via its flyout menu. There, you have buttons — not exactly in the toolbar, but you can put the panel wherever you want.
Does these work for you? -
41 votes
An error occurred while saving the comment Meanwhile, flowmograph developed AiBar panel:
https://aescripts.com/aibar/
https://www.reddit.com/r/AdobeIllustrator/comments/1p5mm7l/i_just_launched_aibar_a_custom_toolbar_for_adobe/
https://www.youtube.com/watch?v=K-UPm2XaFgw$40, one time payment
An error occurred while saving the comment Recently Ai added the Snapping Quick Access Panel, placed in the top right corner of the Control panel.
It partially solves the problem, but:
1. It requires having Control enabled, and at some point Ai decided to disable it by default in favor of Properties panel
2. It has only snapping options and not other toggles
3. It still requires a click to open, and there is no way to make it into a panelAdminEgor Chistyakov
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An error occurred while saving the comment Again, I repeat, put them at least where two existing indicators are., or even higher, where workspace dropdown is.
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2 votes
An error occurred while saving the comment Does it work as expected in other apps? Adobe apps?
Was it working better before upgrading to Tahoe? before upgrading to Ai v30? -
2 votes
An error occurred while saving the comment Here, I test it, tracing this zig-zag line by hand (with a mouse, don't judge!)
From to to bottom the fidelity rises... and the step 2 feels VERY smooth, almost like the last one.An error occurred while saving the comment Indeed, the almost-accurate setting (2) feels like too smooth compared to the middle one (3). All others I try feels adequate...
Thank for the report! -
2 votes
An error occurred while saving the comment UserVoice has temporary (I hope) problems with attaching .ai files :(
It was reported here — https://feedback.uservoice.com/forums/1-general-feedback/suggestions/50728085-uv-forbids-to-attach-ai-illustrator-files — but upvoting it would require setting up a new account, so I can’t ask you to do it, really.In the mean time, use the email I mentioned below — sharewithai@adobe.com (again, with this report’s link mentioned, http://illustrator.uservoice.com/forums/601447/suggestions/50201670)
An error occurred while saving the comment Screenshots won’t be enough, sadly... Please package the original file (with fonts included, if possible) and send it over to sharewithai@adobe.com, so the team can investigate what goes wrong with it: objects, fonts, styles, etc. Mention the link to this report for faster tracking also — http://illustrator.uservoice.com/forums/601447/suggestions/50201670
An error occurred while saving the comment Paul, please share more information on this (and ideally a packaged text fail) — what gets broken exactly and how?
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It’s still a thing.
Here’s a simple test. Watch the attached GIF and try to follow the steps below with the attached document.
1. Open the file attached. It has no object but a structure of nested layers. Top layers are named with 'TOP', and two more nested levels have 'MIDDLE' and 'BOTTOM'. Notice all of these are unfurled, expanded.
2. Collapse EACH. Curse a lot. Upvote this request: Create a Collapse All Layers button (with an assignable hotkey) — http://illustrator.uservoice.com/forums/333657/suggestions/42451084 (holding Opt/Alt works for collapsing only sublayers for a single top layer, not all of them in a document!)
3. Make a change in the document, like a new layer, to force Ai treating the document as unsaved
4. Save the document, open the document back
Ai will expand some or all of the layers — and I can’t still understand why some get expanded, while some others don’t!