AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6926 results found
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1 vote
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7 votes
An error occurred while saving the comment I found a simple set of steps one can try to reproduce the problem.
I check if the angle of the gradient is 0°.
I create a rectangle and rotate it 90° counterclockwise — now the value is -90.
Then I create a square and the angle stick. Seems harmless, right?
But then I create a circle (still holding Shift)... looks OK, but the gradient now is rotated relative to the live shape’s internal angle! so when I scale it, Ai scales it the same ratio... but rotated.
Sometimes the angle DOES get reset automatically, but I can’t figure why it doesn’t when it doesn’t.An error occurred while saving the comment Perhaps this new bug report (but about linear gradients) is related...
Gradient does not rotate with object when using corner handles (manual transform)
https://illustrator.uservoice.com/forums/601447/suggestions/50150574An error occurred while saving the comment I can confirm. Here’s how it looks for me.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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All Text Disappeared!
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Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.47.png 8340 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.15.11.png 1987 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.01.png 1785 KB -
Interfaz_CZVol%20Informe.txt 2 KB -
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Screenshot%202025-08-28%20094458.png 63 KB -
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5 votesAn error occurred while saving the comment A similar problem reported here: https://community.adobe.com/t5/illustrator-discussions/fonts-are-not-showing-when-opening-file-shows-fine-in-preview/m-p/15484300
Files! the team needs files to start the investigation! Please share!
An error occurred while saving the comment Ninna, please share a link to this document with the team. Send it over to sharewithai@adobe.com (in this case put the link to this report for tracking it — http://illustrator.uservoice.com/forums/601447/suggestions/50388027) or just share it here in comments if you are OK to make it public.
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8 votes
An error occurred while saving the comment Happens only for live shapes without stroke it seems
An error occurred while saving the comment Super broken, and in Beta it works even worse, when holding Shift to constrain scaling — the patter gets scaled accelerated, and this now affects both premade and custom patterns.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment The team tries to investigate numerous problems with fonts 29.7 build brought.
Please share a the files that you had problems with fonts being loaded with them. Either share them here if you are OK with them made public, or send to sharewithai@adobe.com (in this case put the link to this report to track it back, http://illustrator.uservoice.com/forums/601447/suggestions/50375397)An error occurred while saving the comment Bareng, please tell more.
Does it happen with a specific font only? IS it a locally installed font or one from Adobe Fonts? What font is it? Do you relaunch Ai between saving and opening the document, or does it happen within one session? -
1 vote
An error occurred while saving the comment Andrew, can you still replicate in in the current Ai build?
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1 vote
An error occurred while saving the comment Thorbjørn, there is no such an option, but there is a trick you can use to force Ai to treat the art as if it was 'locked' in the Pixel Preview mode, using the live Rasterize effect. You can apply it to an object, or apply to a layer, and with the properly set parameters it’ll just like you see it in the Pixel Preview. Is this something you are interested in still? (I know, it’s been 8 years!)
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4 votes
An error occurred while saving the comment When I check it today, it’s no longer a problem it seems.
Can anybody else confirm or deny it? -
1 vote
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment I know the report is old, but I wonder if it still happens.
Also, I can’t but notice the top part of the icon slightly protrudes over the top edge of the artboard. It could be just a rendering bug (Ai has plenty), and even if it’s a point’s coordinate is too high it should not matter, but I’m curious if this was the issue. -
Fonts change after reopening Illustrator file
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incorrect_fonts.png 675 KB -
correct_fonts.png 787 KB -
STD-3119-7A%20PartPreview%20CORRECT.pdf 704 KB -
STD-3119-7A%20PartPreview%20CORRUPT.pdf 319 KB -
Screenshot%202025-07-16%20at%203.30.09%E2%80%AFPM.png 85 KB -
Screenshot%202025-09-02%20at%2010.00.12%E2%80%AFAM.png 1142 KB -
Screenshot%202025-09-02%20at%2010.00.24%E2%80%AFAM.png 413 KB -
Layer%201.jpg 490 KB -
Layer%202.jpg 519 KB -
Screenshot-(79).gif 2539 KB
5 votesAn error occurred while saving the comment Raviraj, are these area type texts?
If yes, please check if the fonts used become placed as expected when you make the areas larger? If it helps, confirm if the problem appears only when the text in area gets overset (overflown).
If it does — the recent Beta build had this problem fixed. If possible, try to install it and comment back to confirm or deny the fix. -
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1 vote
An error occurred while saving the comment Stéphane, what file format do you use when saving a document?
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1 vote
An error occurred while saving the comment Please share a small video that shows how it works for you, and a test file used for the team to review it.
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7 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Seems an obvious thing to have, true.
While we all wait, Astute Graphics already made it possible with their DynamicSketch tool. It’s paid, but works good enough. All the pressure gets translated into width markers. Plus they have dedicated tools to deal with variable stroke en masse. -
1 vote
An error occurred while saving the comment I wonder if this is something that is still happening for you?
If it does — can you (just in case) check the Placement Options in the Links panel’s flyout menu? -
7 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Do I get this right — it’s a CMYK document? and this looks as expected when you try Overprint Preview mode?
Blending modes do behave differently in CMYK, with it’s subtractive vs additive nature...
The white part I get and agree, but what about the teal-teal intersection area? What do you expect to get here? -
2 votes
An error occurred while saving the comment What a dangerous options this would be. Extremely so!
I open a lot of documents as well, as sometimes I don’t want to save changes I make into them.
Not asking about saving on close means it can be either closed without saving automatically or saved automatically. I can imagine HUGE problems with either of these routes.An ability suppress these while automating with actions — that’s another deal altogether. Upvote this part :)
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator TeamAn error occurred while saving the comment Christopher, does this happen still when you try to right-click a selection?
If it does — can you tell a bit more about it? Not sure I understand it fully or can replicate. For me it just works. -
1 vote
An error occurred while saving the comment Raymond, does anything like this still happen to you now?
If it does — can you describe in details what is happening exactly? Do you mean Adobe account log-in? How many computers do you ahve sharing the same account? When does Ai prompt you to enter your credentials again? What happens with the unsaved documents when it does? -
2 votes
An error occurred while saving the comment Oh, found it too late!
It’s not a bug really, as I see it.
The path that is inside of the opacity mask has a gradient applied across its stroke. The gradient is black-white-black, its stops don’t have their own opacity changed. Even if it was tranparent-white to white to transparent-white — the opacity is calculated on the object level, and the self-intersection happens before the styling.
To achieve the thing you want you’d have to cut this path inside of the opacity mask and set both parts to Screen blending mode (again, inside the mask).
Not sure though the final result is something that would please you... it’d require cutting the main path as well...
So I see the problem, and I agree it can be better handled. Turning this entry into a feature request.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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Does it happen with any documents? Can you reproduce it with just several blank documents created?
Did it start to happen with 29.7.1 build only, or was it a problem before?
Does Beta build behave any different?