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  1. 15 votes

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    The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display. 

    Usually it is off by default and does not interfere.

    However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.

    If you have it disabled but still have problems — please comment back.

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    Anonymous commented  · 

    This seems to have helped with the issue!

    Anonymous shared this idea  · 
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    Anonymous commented  · 

    When I try and use the group select tool, it keeps selecting individual points rather than the path or object or group. Instead of moving the entire object, just one point moves, stretching it out of shape. I then ctr-z the action and the application crashes. Not every time but once in every 20, so, a couple times a day. Absolutely infuriating.

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    Anonymous commented  · 

    This happens with any file. It happens with the selection tool and the Group selection tool. Even when the entire path is already selected.
    It is happening with 27.0.1
    All I'm doing is trying to move a group I've selected.

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    Anonymous commented  · 

    After clicking on a path or object with the section tool and selecting the entire path/object, I then attempt to click and move that object and the tool selects only one of the points and drags that instead of dragging the entire path/object.

    Click on path-full path selected-click to drag-only point is drug.

    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

  2. 11 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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  3. 7 votes

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    Anonymous commented  · 

    I have added a keystroke shortcut to my workspace of SHIFT-A to choose the group select tool and simply A chooses the direct select tool. This removes the issue and I always know what tool I'm getting. Now if the GROUP SELECT tool would just work like it should and stop selecting single points.

  4. 37 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Anonymous supported this idea  · 
  5. 2 votes

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  6. 1 vote

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    Anonymous commented  · 

    This is still an issue that isn't working.
    I'm NOT on Windows like Egor - maybe it works fine there.
    When selecting a group the isolate selected object button appears in the menu bar and objects are able to be used as isolated objects. - if there is any live text, it does NOT appear and is not available.

    Now on v26.5 Mac OS ~ 12.5.1

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    Anonymous commented  · 

    Doesn't work for me either. Have to deselect text or outline. Makes it very difficult when text is in a group.
    Illustrator 23.2.3 macOS Big Sur 11.3.1

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  7. 76 votes

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  8. 9 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Anonymous commented  · 

    @joe rozsa
    your solution of reinstalling Illustrator 2019 totally worked for me as well.
    I had also deleted this version recently and, thinking back, I believe that is when this issue began.
    Thank you!

  9. 7 votes

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    Anonymous commented  · 

    This is happening to me too!
    Illustrator 24.0.1
    Mac 10.15.2

  10. 42 votes

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    Anonymous commented  · 

    Also having this issue. Not solved by shutting off Ps or by restarting.
    As I try to drag a marquee or create a shape, the left click "releases" and drops the action I was in the middle of.
    I have found it also happens in Ps as well.

  11. 174 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anonymous supported this idea  · 
  12. 439 votes

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    Anonymous supported this idea  · 

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