david
My feedback
14 results found
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34 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
HI,
I was able to reproduce this issue with the file shared with me. Bug is under review and will update once we make any progress on this bug.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Teamdavid supported this idea · -
23 votes
Hi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit GoyalAn error occurred while saving the comment david supported this idea · -
4 votesdavid supported this idea ·
An error occurred while saving the comment david commentedSame here, Autumn 2021…
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18 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
david supported this idea · -
6 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singhdavid supported this idea ·An error occurred while saving the comment david commentedSame here. With everything Adobe.
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2 votesdavid supported this idea ·
An error occurred while saving the comment david commentedEverything Adobe takes forever (and I mean forever) to launch here.
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3 votes
An error occurred while saving the comment david commentedSlow indeed. S L O W
david supported this idea · -
2 votes
An error occurred while saving the comment david commentedTakes F O R E V E R to launch
david supported this idea · -
6 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.david supported this idea ·An error occurred while saving the comment david commentedSame here
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16 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
david supported this idea · -
200 votes
Thank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
david supported this idea ·An error occurred while saving the comment david commentedSame here
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121 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment david commentedProblem persists on the latest build. Very annoying. Interesting observation from Claudio Escobar (June 9) below, maybe you should read it Abode?
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44 votes
We have tried to fix the issue in the current release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in the update.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.PS: We are only referring to the issue that got introduced in CC 2018. As I can see there were few workflows that were existing even in older releases. Please log a separate request for it so that we all can track it better
An error occurred while saving the comment david commentedAs mentioned before, problem seems to be related to Guides.
An error occurred while saving the comment david commentedSame here. Just the regular daily dose of Adobe bugs, right?
Unbelievable…david supported this idea · -
51 votes
Can you please verify this problem does not occur anymore in the latest Illustrator builds?
david supported this idea ·An error occurred while saving the comment david commentedSame thing here. Very annoying.
This is indeed very annoying. It seems to be related with copying elements from different layers, as it works when all elements are on the same layer.