Cameron Jennings
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56 votes
We have started working on fixing this one.
Cameron Jennings
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2 votesCameron Jennings
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80 votes
I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment An error occurred while saving the comment Cameron Jennings
commented
If this were in fact a "feature", and not a terrible decision, why not implement it in Photoshop as well? BECAUSE THAT WOULD BE INSANE. Because designing for screens REQUIRES an accurate pixel-based zoom reference.
When you're viewing at 100% and you Save-For-Web or Export-For-Screens, you would expect that 100% would actually be 100%, not 154% or whatever godawful inaccurate conversion is going on.
When you take a screenshot and paste it into a document at 100% zoom, the screenshot shouldn't paste at 154% of it's actual size.
When you're designing for screens, you shouldn't have to set your zoom at 66.6% to get an accurate representation of the design.
This is completely uncalled for, it solves exactly ZERO problems, and it CREATES endless headaches for screen designers.
Please, Adobe, change this terrible decision. Implement some kind of selector that allows you to set your baseline zoom for screens. This is a major problem. I'm not going to update Illustrator until you fix it. Please.
An error occurred while saving the comment Cameron Jennings
commented
This is a terrible design decision. As noted by many commenters, the new "feature" doesn't even work correctly, i.e. the size of the artboard doesn't measure what it's supposed to when measured with a ruler on the monitor. Even if it DID work correctly, though, it was a very bad decision, as it completely ruins screen design.
Pixel Preview mode doesn't suffice, as it renders VERY slowly and is not an appropriate environment to work in.
Please add a selector somewhere so that we can switch between 100% pixels and (sort of) 100% print. Until you do, I will be stuck with version 22. Very disappointed!
Cameron Jennings
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71 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Cameron Jennings
supported this idea
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3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorCameron Jennings
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14 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Cameron Jennings
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Thank you Ashutosh for a swift response! This is fantastic! I really appreciate your willingness to listen and make changes.