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GPU Performance causes lag on RTX 4000 Ada – CPU rendering is smoother

Illustrator version: 2026 (30.1)
OS: Windows 11
GPU: NVIDIA RTX 4000 Ada
Driver: NVIDIA Studio 591.59

Description:
When GPU Performance is enabled, Illustrator becomes less responsive (lag during zoom, pan and object manipulation).
Disabling GPU Performance makes Illustrator significantly smoother and more responsive.

This happens even on empty or simple documents.
The issue is reproducible and does not depend on file complexity.

Expected behavior:
GPU acceleration should improve performance, not reduce it.

2 votes

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Domenico Curcio shared this idea  ·   ·  Report…  ·  Admin →
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  • Domenico Curcio commented  ·   ·  Report

    ho scaricato la versione beta, è situazione è molto migliorata ma non è completamente fluido il trascinamento

  • AdminAnmol Sud (Admin, Adobe Illustrator) commented  ·   ·  Report

    @Domenico Curcio We have done some enhancements to improve the experience. Can you please try out the latest Illustrator beta, and let us know if it feels better or same?
    Thanks

  • AdminAnmol Sud (Admin, Adobe Illustrator) commented  ·   ·  Report

    Thanks for reporting this issue — this is not the expected behavior from GPU Performance in Illustrator.

    To help us investigate further, could you please share the following details?

    1. Your system information from:
    Illustrator → Preferences → Performance → Show System Info
    Please copy-paste the complete details.

    2. How are you zooming?
    2.1. Ctrl + +/- shortcuts
    2.2. Mouse wheel / trackpad gestures
    2.3. Animated Zoom / Zoom tool drag

    3. Are you using:
    3.1. Multiple monitors
    3.2. High-resolution or high-refresh-rate displays
    3.3. Remote desktop

    4. Do you have any other GPUs on your machine besides the RTX 4000 Ada?

    5. If possible, please share:
    5.1. A short screen recording showing the laggy GPU behavior
    5.2. Any sample file where the issue is reproducible

    You can share these details, video, and sample files at ShareWithAI@adobe.com

    Thanks,
    Anmol Sud
    Adobe Illustrator Team

Illustrator (Desktop) Bugs: Rendering Issues (GPU, CPU)

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