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Lance

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  1. 67 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Lance commented  · 

    @Mitch Knight, I have a PDF from yesterday where the PANTONE color rendered (in the parent ai file) illustrator's overprint preview/separations preview as a process color, and in acrobat output preview the same way.

    This morning, the same ai file saved again as PDF with the same joboptions renders the PANTONE color as a spot color as it should. The Illustrator separations preview panel in overprint preview mode is also showing it correctly.

    I created a completely new file just to be certain and am seeing the correct behavior with all spot colors.
    Not sure what the deal was yesterday, but that PDF I created doesn't lie... the PMS color does render as CMYK process in that one for whatever reason. Pretty strange

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    Lance commented  · 

    I was about ready to say this isn't fixed yet but it is fixed.... for *custom* spot colors only.

    PANTONE spot colors are still converted to CMYK when a Gaussian blur is applied & PDF is created.

    I can't think of a reason why that would be the intended behavior.

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    Lance commented  · 

    @ Anonymous:

    There is a tedious work-around that involves photoshop:
    Make your Gaussian blur object as usual in illustrator, expand appearance, then unembed the resultant image. Open it in photoshop, ctrl-click / command-click (whatever the mac equivalent is) to make a selection of the layer's transparency. Then go to channels and make a new spot channel in the pallet menu, fill with black. Select the desired spot color (PANTONE or whatever custom spot color you need), save the file with a new name and link that file back into illustrator in place of the one you unembedded.

    You'll be able to select it and see that illustrator says it still uses the spot color.
    Depending on what your output file is, for example PDF, you can use acrobat to view the output preview separations and verify that the blurred object is a spot color. See the images I have attached here.

    Alternatively, you could use the same unembedded image from previous steps and change it to grayscale mode, then link *that* file back into your illustrator document and give it a fill with your desired spot color. I think that should also work though I haven't tested it.
    EDIT: I tested the above method and it does work, but the CMYK-to-grayscale image is *too gray* to work as-is, you'll need to add a levels adjustment and drag the left-side (darkness/shadow) slider to the left-most edge of the histogram to darken it to black, and maybe drag the middle (midtones) slider a little right as well.

    @ Adobe: not only is the illustrator blur rendered as CMYK by default, but it's DeviceCMYK at that... ignoring any color management policies. See the image I have attached here showing that the original blurred object is DeviceCMYK instead of GRACoL like it should've been.
    EDIT: @Adobe, ignore the above. I was using a different PDF joboptions than normal which resulted in the CMYK being uncalibrated. CMYK's are calibrated as expected when the PDF is saved correctly.

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    Lance commented  · 

    Can confirm this happens under Windows 10 also. I don't know that I ever used a photoshop raster effect on anything with a spot color before, though, so I don't have any previous work to compare my test file to.

    Art saved to PDF, output preview in Acrobat does not list any spot color channels (art in illustrator is single vector rectangle with a spot color fill and stroke, then Gaussian blur applied)

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  2. 61 votes

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    94 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    Lance commented  · 

    I'm going to post my comments here again, as this is still non-functional on 24.3.

    I can confirm that there is still a bug present. When I draw a line segment with the line segment tool, I immediately get a single handle at either end, not a bounding box. This occurs for both vertical and horizontal lines.

    I can make the bounding box appear by deselecting, re-selecting with the direct selection tool (default shortcut A) and then switching to the regular selection tool (default shortcut V).

    This causes the bounding box to appear, with three handles at the end, regardless of zoom level, but the middle handle does nothing. There is no cursor prompt to extend the line segment per Avinash's screenshot. The only cursor I get at the ends of the line are the rotation cursor.

    If i expand the line segment shape to a path, the bounding box appears immediately with the normal selection tool but the center handle is nowhere to be seen, nor do i get the cursor to extend the line, only rotate and diagonal resize cursors.

    The way to make it work: MUST draw with the pen tool, and draw a perfectly vertical line. I can get the resize-line cursor at the end of the line that way.

    I can then rotate that line to any orientation and still get the center-extend cursor, even if i rotate it to exactly horizontal, the cursor will still activate. It continues to be available even after deselecting the line, manipulating other objects, de-select them and re-selecting the line.

    THIS RIGHT HERE IS THE PROBLEM:
    It *does not activate at all* on a line segment shape or a *horizontal* line drawn with the pen tool, when the line is originally drawn in the horizontal orientation.

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    Lance commented  · 

    Anjali,

    I am "glad to update" that this issue Is *NOT FIXED* or was broken again in 24.2.

    Perhaps your engineering team would like to take another look at this one, yea?

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    Lance commented  · 

    @ Edward: I've been experimenting some more, and find that it *does* actually work, but only if i start with the pen tool, and only if it's a vertical line.

    I can then rotate that line to any orientation and still get the center-extend cursor, even if i rotate it to exactly horizontal, the cursor will still activate.

    It *does not activate at all* on a line segment shape or a *horizontal* line drawn with the pen tool, when the line is originally drawn in the horizontal orientation.

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    Lance commented  · 

    Is anyone able confirm whether their installation is 'correct' and what their actual version number is? 23.1 or 23.1.1 ?

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    Lance commented  · 

    Edward, I can confirm that there is still a bug present. When I draw a line segment with the line segment tool, I immediately get a single handle at either end, not a bounding box.

    I can make the bounding box appear by deselecting, re-selecting with the direct selection too (default shortcut A) and then switching to the regular selection tool (default shortcut V).

    This causes the bounding box to appear, with three handles at the end, regardless of zoom level, but the middle handle does nothing. There is no cursor prompt to extend the line segment per Avinash's screenshot. The only cursor I get at the ends of the line are the rotation cursor.

    If i expand the line segment shape to a path, the bounding box appears immediately with the normal selection tool but the center handle is nowhere to be seen, nor do i get the cursor to extend the line, only rotate and diagonal resize cursors.

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    Lance commented  · 

    Release 23.1 either does not actually have this fix, or 23.1 is not an identical release for all users. Confirmed version 23.1 after updating this morning, confirmed this no-center-handle bug still exists for line segments at all zoom levels, and for other objects when zoomed out.

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  3. 4 votes

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    Lance commented  · 

    Confirmed here as well. I found that editing the drop shadow in the appearance panel fixes it though: change to a different blur value makes it blurry again. You can change back to the original blur value and it will retain the blur.

    Alternatively I found that if you convert back to CMYK from your grayscale object you keep the gray values* and the blur gets fixed.

    It's a workaround but I can see that being annoying if you do that color -> grayscale conversion alot.

    *value for the K channel matches the tint value from the grayscale version, but has empty/zero-value CMY channels which may not be desirable.

  4. 37 votes

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    I am glad to remind all who voted for this feature that it is now possible to set a font size as x-height or cap height with Show Font Height Options toggle enabled in Character panel menu.


    Some issues still remain, yes, like, wrong size calculation if a font has rounded stems that end below baseline (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44639661-font-height-options-misbehave-with-rounded-fonts), or inability to focus the dropdown with Tab (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41836618-font-height-options-tab-order), or calculating font height by measuring glyphs instead of reading the actual value within the font (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41615035-cap-height-setting-not-using-font-cap-height), but overall this is done, works, and super cool, don’t you think?

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  5. 1 vote

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    Lance commented  · 

    Are you by chance editing a PDF in illustrator, saving, then not seeing the changes in the RIP?

  6. 11 votes

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    Lance commented  · 

    Normally, designing it at 10% of actual size and sending *that* file to print should be fine. A modern RIP should be able to scale to final production size without issue. But, if there is a raster effect, or raster image somewhere in the file that would become larger than 32,000 pixels in one dimension I could see it being a problem.

    The latest release of illustrator allows you to select a very large document size, but the resulting PDF will still only be a maximum of 200x200 inches. What they've done to allow the large illustrator document is to give the exported PDF a scaling factor (part of the PDF file specification) that tells the RIP how large the final printed document should actually be.

  7. 18 votes

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  8. 18 votes

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    There are a couple of considerations to be made here:

    1. When you save/close a PDF (with Ai editing capabilities), open it back, make some edits and press Cmd+S (Save), original PDF settings are preserved. I am assuming there are no expectations of changing this behavior.

    2. Same document, when Saved As (copy), the PDF options dialog picks up the settings embedded in the PDF as the starting point. Users can then change it. By showing user’s last used setting (as requested in this report), it would not be possible to populate PDF‘s embedded setting in the dialog.

    Please share if this is an acceptable change.

    Thanks,
    Illustrator Team

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    Lance commented  · 

    It seems by Neeraj's reply that they expect us to save/open/edit/save in PDF instead of using illustrator's own native file format.

    PDF is not and never was intended to be an editable file format. It is an end-use format. Saving your illustrator data as "private data" within the PDF is, quite frankly, idiotic.

    Running an "illustrator default / illustrator editing capabilities ON" PDF through preflight (PDFtoolbox or the like) and changing anything about the file completely destroys the link between the preflighted PDF data and the private data (opening the PDF in illustrator afterwards will *NOT* show you the changes the preflight made to the file)

    Do yourselves a favor and just turn it off. I would say "and leave it off" but since it defaults to being ON and we're unable to select a default... well, that's what this feature request is about.

  9. 38 votes

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    Lance commented  · 

    This is a good idea, seems like the export for screens ought to be able to export any file format illustrator is natively capable of 'saving'.

    That said, I don't use eps at all anymore since we switched to PDF workflow at my company a couple years ago. Anybody who thinks eps is "essentially the same as" PDF is in for a massive shock when you start working in prepress doing color management and matching for demanding customers, or just preflight in general.

  10. 116 votes

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    Lance commented  · 

    @ Alex, I have noticed the same thing in the last two Illustrator updates. I have actions setup to save PDF's for a particular workflow and they *used* to save with their selected joboptions correctly, but now they're doing what export for screens does (a bug) that just uses the most recently used 'save as' PDF settings, regardless of anything else.

    I have to be careful to manually save a pdf with the settings I want and then run my actions.

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  11. 112 votes

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    Lance commented  · 

    I noticed some time ago that export for screens settings for PDF are not actually what the function uses when exporting PDFs of all artboards. Instead it uses whatever the last-used PDF export or 'save-as > pdf' joboptions settings were.

    For instance, I can select a custom joboptions in export for screens, but if I most recently used save-as and selected PDF-X/4 preset, then export for screens will use PDF-X/4 instead.

    Not sure whether that's an intended behavior, but the way the dialog it set up to allow selecting a specific joboptions setting I don't believe it is intentional.

  12. 3 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » Print  ·  Flag idea as inappropriate…  ·  Admin →
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    Lance commented  · 

    You might want to take a look at File > Export > Export for screens

    It does what you're asking for here.
    Beware though, it will always use the most recently used PDF save/export settings, regardless what you set it to in Export for screens. So, if you need a particular set of PDF options, make sure to save a single test-document with those before using Export for screens.

  13. 868 votes

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    Lance commented  · 

    All this does is add a scale factor to any exported PDF if the user selects version 1.6 or higher. The actual PDF page size is still limited to 200x200 inches.*

    It is not made obvious anywhere within Illustrator's new document dialogs that a user can make an artboard larger than 200x200 inches should they wish to do so.

    *All of this because distiller is still a thing, and is stuck with the 200x200 inch limitation for PostScript thanks to outdated limitations of the windows printer driver.

    You'd think this wouldn't be an issue to begin with since we're constantly bombarded with "metric is so much better, it's just moving the decimal place, so easy...!" .....yet people can't seem to figure out how to self-scale their art by dividing by 10. (just move the decimal, it's so easy!)

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  14. 1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    Lance commented  · 

    I have attempted to reproduce this behavior and cannot get my current install to do it.

    The Unite and Merge commands in the pathfinder pallet both behave the same with filled path objects, but any stroke is lost with Merge.

    Changing the color of one of the path objects results in the same thing as Trim, though.

  15. 1 vote

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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Lance commented  · 

    What sort of quality are you hoping to achieve? This is about the best I can get using the photo you uploaded

  16. 1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Lance commented  · 

    Do you happen to have any plugins installed, or any user input device drivers, or font management applications?

    I have both a Logitech Options software for my mouse and FontBase running and occasionally get one of these oddball pallets show up at startup that don't have any content in them.

  17. 271 votes

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    135 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

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    Lance commented  · 

    Verify that you do not have one of the objects selected as a key object. If that's the case, all the objects will center on the key object when using 'distribute'. Your screenshot makes it look like one of them is selected as a key object (the thicker selection highlight)

    As an aside, this latest update on my machine has introduced an occasional bug that causes a key object to be automatically selected when selecting multiple objects. It is very annoying.

    EDIT: They're aware of the issue and working on it.

    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40682392-distribute-objects-in-align-palette-aren-t-working#comments/

  18. 1 vote

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    Lance commented  · 

    How are your color settings configured? I can only see this happening if the file you're getting color from is using a different RGB profile (or no profile) than the new file you create and paste art into.

  19. 1 vote

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    Lance commented  · 

    I believe there's a setting for that in preferences, "Select Same Tint %" in the General section.

  20. 1 vote

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    Lance commented  · 

    This was a long time ago, but did you ever figure out that your document was in CMYK color mode? Note that in your screenshot, your black is CMYK pure-black, which will not map directly to RGB/Hex pure-black.

    Changing to or creating a document as RGB would prevent this from happening.

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