Illustrator uses UI scaling for menus from main display in dual display setup
Windows 10, version 1803
Illustrator CC (22.1)
I have a dual display setup. Display 1 is 109ppi (27", 2560x1440) set to 100% UI scale in Windows settings. Display 2 is 282ppi (15.6", 3840x2160) set to 225% UI scale in Windows settings.
Illustrator is set to 'scale to higher supported scale factor'
If Illustrator is placed on display 2, with display 1 set as the 'main' or primary display in windows settings, Most UI items within Illustrator display as expected but menus and some other items become unreadable, because Illustrator appears to take its UI scaling setting from the display set as the main or primary display.
If I set display 2 as the 'main' or primary display within Windows settings, and Illustrator is placed on display 2, menus render as expected.
This behaviour does not happen with Photoshop.
David
shared this idea
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Rivkal, thanks for the report, but please do not report bugs in the Feature Request section next time (but do report and vote).
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Rivkal
commented
Hi, i have 2 screens, one is 4k and the other is 1920x1080
when i am using adobe illustrator on the 1920x1080.
everything fine except changing the fonts. as you can see in the screenshot, the fonts catalogue is much much bigger than it should be.
the fonts catalogue is fine when i am setting the windows default screen to the 1920x1080 screen. but it's not good solution for me.setup:
4k as windows default screen on settings, 1920x1080 as ilustartor screen -
Hossein
commented
Illustrator doesn't support multiple monitors with different resolutions. My main monitor resolution is 3860 x 2160 and the other one is 2560 x 1080.
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Anonymous
commented
I have same issue with displaying the UI in Illustrator CC way smaller on a 27" screen. I use a 15,6" display laptop and I think Illustrator is taking that resolution for all UI from the laptop, which looks almost unusable small on the big screen. Any solutions? Thanks
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Dekin
commented
I am running Illustrator 2018 on my new Lenovo Yoga laptop. I am using external monitors and when using Illustrator on those external monitors, the menu's are bloated as if they were still retaining the "touch enabled" versions rather than the standard desktop versions. This is very annoying and I would greatly appreciate a fix. Thank you.
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