Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
367 results found
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illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0
illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.
137 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G Gadodia -
[25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない
再現手順
Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。
動作環境
macOS Big Sur バージョン11.4
MacBook Pro 15-inch 2016
100 votesみなさま、大変お待たせいたしました。
Illustrator 2021(ver.25.3.1)で発生していた、Photoshop(v21.2.9 や v22.2 など)の日本語名のクリッピングパスでの不具合がないバージョンの PSD ファイルでも、日本語名のクリッピングパスが認識されない問題の修正が完了し、Illustrator 2021(ver.25.4.1)をリリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、お確かめください。
もし、Illustrator 2021(ver.25.2.3)と同じ結果が得られないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
【追記 – 2021年8月27日】
Photoshop 2021 が ver.22.5 にアップデートされ、日本語パス名の文字化け問題が修正されました。
Illustrator でもクリッピングパスが正しく認識されます。
https://helpx.adobe.com/jp/photoshop/kb/fixed-issues.html -
Regression in version 27.0 - SVG tspan not handled correctly
Hello
When I place the following SVG
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>
And then try to export the object back to SVG, I get
<?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>
The tspan content is gone.
Without the tspan it works ok. It also works fine in AI 26.5
The example is an extract from a larger SVG object created through the Datylon plugin
Seems like an AI regression bug. Any chance it will be fixed in later versions?
Tx!
Peter
PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751
2 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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SVG export for screens not working properly.
Windows 11 22000.556 / Illustrator 26.1
Hi there,
The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.
I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.
Best,
Alex10 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit
Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.
Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.
System Information:
Edition Windows 10 Home
Version 21H1
Installed on 20-Jun-21
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.018 votesCompleted (Comments Open) ·AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
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Blend Modes Hotkeys are broken
Illustrator allows users to set custom hotkeys for blend modes, in Keyboard Shortcuts > Tools, right in the very bottom.
Aside from direct commands for each available blend mode, there are two contextual keys: Next Mode and Previous Mode.They don’t work as expected. Let’s make a simple test.
1. Assign Shift+9 (displayed as 'Shift+(' — which is not correct, actually) for Previous and Shift+0 ('Shift+(') for Next blend mode.
2. Put two colored shapes in a stack, to see what’s happening when you change modes
3. Open Transparency panel, to see which mode is chosen (for some reason Properties…16 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Canvas Rotation Feature is obstructing regular pinching in or out gesture for zooming, when using the trackpad
When using the pinching in or out gesture on the trackpad, to zoom in or out.
The artboard gets rotated very easily if there is even a slight rotation in the gesture while.And then part 2 of problem. Its impossible to set it back to 0degrees. It keeps snapping between some low degrees
52 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Select all in an isolated group selects and allows to move locked and hidden objects
Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.
If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).
If you try to move the selection, all objects get moved.
This is not what happens if we try to select objects on canvas, locked…
21 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.
The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
Steps to Reproduce:
1. Draw a rectangle, 3 x 4 inches (for example).
2. Apply 0,25 in of corner radius.
3. Change the stroke to 6 pt and set the dashed line at your taste.
4. Look at the bottom right corner of the rectangle.
Please check the attached images.13 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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I can't comment on the "č" key after the update
After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.
26 votesI am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Pattern swatches behave unexpectedly
Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340
and one on uservoice that looks similar:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh36 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Objects Fill Color (Global/Spot) removed when changing any of the stroke property
I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.
38 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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SVG Export Settings not applied
Operating System: macOS Monterey v12.1
Illustrator version: 26.1Steps:
1. Open .ai file or .svg file in Illustrator that uses a gradient
2. Export as SVG with the following settings (see attached screenshot):
- Styling: Presentation attributes
- Font: SVG
- Images: Preserve
- Object IDs: Unique
- Decimal 2
- Minify: yes
- Responsive: yesExpected Result:
- The SVG elements use the "fill", "stroke", etc attributes directly
- No <style> tag
- No inline style attributes in the SVG elements
- Object IDs are random strings (uuid)
- SVG shouldn't have the <?xml starting tagActual Result:
-…6 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。
1
Illustrator
v26.3.1PC
Windows 10 Pro2
指定のPDFファイルを配置する、もしくは
ファイルをドラッグ&ドロップ3
PDFファイルの配置ができる4
PDFファイルを配置もしくはドラッグ&ドロップ
した時点で動作が停止し、Illustratorがクラッシュします。
直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。2 votesTen_A さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
詳細な解析とサポートを頂きまして誠にありがとうございます!
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Black Boxes appear and Unable to zoom past 1600% when GPU performance is turned off in Illustrator 25.3.1
Well, I updated illustrator today and have major viewing issues.
Black Boxes appear when selecting outlined text with the direct selection tool, when moving a shape, and in the upper left corner when viewing artboard. Everything disappears when zooming in more than 2400% in Preview mode and has a pixelated outline.
MacOS Catalina version 10.15.6
Adobe Illustrator v25.3.1
31 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected
I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.
Never happened something similar before.
I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.
This has been happening since the latest update.
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1-all-objects.png 433 KB -
2-mask-embedded-image-(wrong).png 298 KB -
3-mask-vector-object-(correct).png 490 KB -
0B-3.png 64 KB -
0B-2.png 70 KB -
0B-1.png 15 KB -
Screenshot 2024-01-03 164221.jpg 247 KB -
Captura de pantalla 2023-12-15 143916.png 19 KB -
Screenshot 2023-12-08 at 12.07.05.png 3919 KB -
Screenshot 2023-12-08 at 12.06.10.png 276 KB -
Screen Shot 2021-01-26 at 2.20.54 PM.png 954 KB -
Screen Shot 2021-01-26 at 2.22.52 PM.png 3475 KB -
Screen Shot 2021-01-26 at 2.21.54 PM.png 979 KB -
2021-01-20_10-35-57.png 101 KB -
Screenshot 2021-01-12 at 12.57.11.png 937 KB -
Screenshot 2021-01-12 at 12.57.02.png 73 KB -
Screenshot 2021-01-12 at 11.33.54.png 97 KB -
Screenshot 2021-01-12 at 12.56.44.png 815 KB
97 votesHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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異なるバージョンで、文字の間に「ー」が出現する
macOS 10.15.4 Catalina
Illustrator 2021 v26.0.11 v25.2で、テキストボックス内に「株式会社○○○」と打つ
2 v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
(書体:A-OTF 新ゴ Pro)--添付データ-----
「1.ai」→v25.2で保存したデータ「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ
12 votesこちらの問題が修正された Illustrator 2022(ver.26.0.2)が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム -
Jagged artefacts on edges of objects with gradient fills or transparency
Revisiting a Logo Artwork that I did last year (created using V.24x), the artwork has now changed ... there are jagged lines around the edges of shapes that were filled with transparency gradients. (see pic 1) This is not due to any extra nodes; the underlying geometry is the same (see pic 2).
If I use 'Flatten Transparency' it solves the jagged lines, but adds extra 'blocks' in the corners (see pic 3). This is not something that used to happen.
This is not multiple objects stacked, so can't Ungroup and it isn't a compound path so I can't Release.…
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Screenshot 2022-05-24 at 08.23.47.png 1358 KB -
スクリーンショット 2022-01-18 11.21.37.png 502 KB -
Bildschirmfoto 2021-08-16 um 11.09.06.png 160 KB -
Bildschirmfoto 2021-08-16 um 11.07.59.png 534 KB -
Bildschirmfoto 2021-08-16 um 11.07.17.png 407 KB -
Pic 3 2021-05-30 at 13.01.55.png 95 KB -
Pic 2 2021-05-30 at 12.55.07.png 117 KB -
Pic 1 2021-05-30 at 12.54.30.png 163 KB -
Screenshot 2021-04-30 at 10.44.26 AM.png 911 KB -
Screenshot 2021-01-13 at 16.09.27.png 71 KB -
Logo Curvo Frente Maquina.ai_ @ 33,33% (CMYK_GPU Preview) 2020-07-14 02-41-45.mp4 8272 KB -
Capturar_1.JPG 42 KB
37 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Saving to Creative Cloud is Changing My Patterns
This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…4 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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autocadで作ったブロックの読み込み
winodows10pro
Adobe illustrator 2021 ver 25.4.6
Adobe illustrator 2022 ver 26.3.1autocadで作成したdwgをイラストレーターで開いた
ブロックが配置されている画層にデータができてほしかった ・・・添付ファイル25.png
Adobe illustrator 2021 ver 25.4.6 実行時ブロック作成時の画層でデータができてしまった ・・・添付ファイル26.png
Adobe illustrator 2022 ver 26.3.1実行時
illustrator 2022 ver 26.0.3 では3.の結果になってくれた
2 votesfeng ren 様
Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。
Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。
Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。
今後ともどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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