Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
285 results found
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Illustrator not saving properly
Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…
1 voteA slash can’t be used in a file name. since it’s an OS reserved symbol.
There are other symbols like this: < > : " / \ | ? *
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Image trace limited palette no longer works in AI 27.1
Image trace does not use a limited palette when this option is specified in the tracing options.
Steps:
- Place photographic or other image with many colours
- Choose any of the limited colour presets (16 in this example) and trace
Expected result: Trace uses the specified number of colours
Actual result: Trace acts as if 'Automatic' was selected (or otherwise disregards limited palette)24 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Can’t select a hyphen at the start of the line
テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。1 voteIllustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.
These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.
But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.
If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900
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Linked Text Boxes DEFORM
When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.
1 voteThe problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.
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Change case feature not working.
I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.
1 voteToni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).
Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.
I agree though it can be tough to discover.
If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.
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Cannot copy from one layer and. paste to another....
After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....
5 votesThis behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
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Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color
This issue is not new and occurs for a few years at least.
I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…2 votesThe solution provided in the comments below.
However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.
If you think Illustrator should pick another color in cases like this — please continue voting.
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Repeat object has no indication of selection when bounding box is off
Repeats is broken right from the start and you are not even planning to improve it... OK, not improve it, but just to make stable, as it was supposed to be.
Here in the GIF, I have Bounding Box turned on, and it seems it works OK.
Then I disable bounding box (which is normal for me and a lot of other users). Again — AI allows to turn if OFF, and everything works without it just FINE — except for Repeats and area type text (but this is another tale).
Now, when I select both objects, the repeat object…
8 votesNo longer a problem in the latest releases
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Font compatibility issues between different iOS and Illustrator versions
My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.
Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.
1 voteAs it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.
However, please vote and comment if you have the same problem.
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Unit increments are not correct
I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.
1 voteThe issue got resolved with a fresh installation.
In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.
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Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesThis issues is fixed in macOS 13 Beta 5
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Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen
Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
Wäre sehr dankbar für eine Tipp/Lösung!1 voteThis can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.
See the comments for details.
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textRange.words counts words wrong in a wrong way
If you try to calculate a number of words and store them for later using textRange.words and a punctuation marks placed one space after the word, as demonstrated in the video, Ai cuts words in wrong places, resulting words being trimmed.
This breaks all scripts that rely on this method.
You have to rename 'words-bug.txt' into 'words-bug.js' and 'words-bug.pdf' to 'words-bug.ai' to test it, since UV does not allow to upload these type formats.
10 votesAs per the comment, the bug is 'fixed' in 27.4, by creating another bug — https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46537261-incorrect-word-count-via-script
Please check and upvote the problem
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Can't Access a Saved File from a folder in Google Drive
The Issue:
I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.Details:
Illustrator 26.2.1 (64-bit)
OS: Windows 10
RAM: 12GB
Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz1 voteIt turns out the folder is managed by Google Drive, and it restored a previous version for some reason.
If you had problems like this too — please comment.
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Copying and pasting text turns it to outlines
Copying and pasting text turns random parts of it to outlines. if you Option-drag the text, it works fine, keeps all the text in tact. this happens even in the same document, other documents.
Makes working pretty much impossible between documents and just a pain in the same document.
2 votesSome applications for managing buffer can not handle the vector data stored by Illustrator and force it to fall back to outlines and rasterized copies.
This time it was Launchpad app, quitting it solved the problem.
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Illustrator changing color values every time I reopen program v 26.0.2
I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.
2 votes -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
34 votesThis issue is fixed in macOS 12.3.1 update from Apple.
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Can't Save as on your computer
I use illustrator 26.1 and Monterey 12.3 on MacBook Pro with M1 chip .
I can't Save as on my computer . The Window is freeze except the format box and the "save on cloud document" button.Please help I can't do my job and save as pdf formats for print .
Thank you.
28 votesThis issue is fixed in macOS 12.3.1 update from Apple.
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Cannot open AI or EPS files just exported from AI
I'm trying to export some vector files from AI, which I've done countless times before and had no problems...
Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.
I'm stumped and don't know what I can do next.
1 vote
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