Cannot uncheck rubber band option
Bug where in the preferences panel the rubber band option for the pen tool will not uncheck.
1
vote
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Request to Contact Support
·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
![](https://secure.gravatar.com/avatar/de6322ecc9d2f7f0497d7e7cb6f100dc?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh