eduardo asta
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1 vote
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92 votes
An error occurred while saving the comment An error occurred while saving the comment eduardo asta commented
Yeah, it also happens with me, specially when using the Graph Tool. It doesn't matter which OS, hardware set up or Illustrator version. It is an very old issue.
You try to copy/paste text (a word, tab separated or a list) from/to Excel, word or TextEdit and it stops working on Illustrator (and only with Illustrator). It maybe loses the tabs or maybe you can't paste it.
You need to use the menu (counter productive) and even the menu stops working eventually.
I've recorded a short video showing it.
eduardo asta supported this idea ·
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5 votes
This behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
eduardo asta supported this idea ·
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10 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
eduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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5 votes
eduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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2 votes
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3 votes
eduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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Artboards with the same number / missing number
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Screenshot 2024-10-01 at 1.22.49 PM.png 8 KB -
2024-09-13_144336.png 14 KB -
Снимок экрана 2024-07-08 в 12.21.39.png 78 KB -
Screenshot 2024-06-12 at 17.23.16.png 8 KB -
Screenshot 2024-06-12 at 17.23.09.png 9 KB -
Screenshot 2024-06-12 at 17.22.59.png 8 KB -
Screenshot 2024-06-12 at 17.22.48.png 32 KB -
bug.png 77 KB -
artboard missing no.png 171 KB -
微信图片_20231207092115.png 207 KB -
Screenshot 2023-12-05 at 8.24.06 PM.png 24 KB -
Screenshot 2023-12-05 alle 11.09.01.jpg 121 KB -
Screen Shot 2023-11-07 at 10.56.59 AM.png 39 KB -
WX20231024-172247@2x.png 153 KB -
Illustrator_yOBuQ36FzV.png 9 KB -
Screen Shot 2023-07-12 at 11.45.29.png 26 KB -
Screenshot 2023-07-10 at 4.59.28 PM.png 20 KB -
スクリーンショット 2023-06-29 15.37.47.png 43 KB -
Screenshot 2023-06-22 124403.png 409 KB -
Screen Shot 2023-05-25 at 10.01.07.png 132 KB -
Screenshot 2023-05-15 at 11.26.46 AM.png 227 KB -
AutomaticNumberingArtboards.png 78 KB -
Screen Recording 2023-04-29 at 10.33.43 AM.mov 28577 KB -
Screen Shot 2023-04-29 at 10.19.07 AM.png 308 KB -
Screen Shot 2023-04-29 at 10.18.48 AM.png 81 KB -
Screenshot 2023-04-03 alle 16.23.00.png 123 KB -
Screenshot 2023-01-13 at 16.31.39.png 1178 KB -
Schermafbeelding 2022-12-15 om 22.10.01.png 44 KB -
Capture d’écran 2022-12-04 à 13.34.34.png 93 KB -
Screen Shot 2022-08-31 at 6.40.56 pm.png 40 KB -
Capture.jpg 432 KB -
截屏2022-07-18 17.56.32.png 1010 KB -
illust.png 979 KB -
prancheta duplicada22.png 173 KB -
スクリーンショット 2021-11-12 150754.jpg 67 KB -
スクリーンショット 2021-11-12 130021.jpg 77 KB -
WX20210623-111018@2x.png 14 KB -
Screen Shot 2021-06-03 at 7.08.46 pm.png 30 KB -
Screen Shot 2021-05-26 at 7.27.03 PM.png 78 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot_2.png 7 KB -
Screen Shot 2020-12-07 at 8.02.55 am.png 50 KB -
Captura de ecrã 2020-11-20 150253.png 4 KB -
Screen Shot 2020-09-04 at 10.12.38 AM.png 275 KB -
Screen Shot 2020-07-02 at 17.30.26.png 82 KB -
Screen Shot 2020-05-17 at 5.04.04 PM.png 18 KB -
Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
Screen Shot 2563-01-14 at 14.26.55.png 125 KB -
artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
Screen Shot 2019-04-23 at 4.32.46 PM.png 4072 KB -
Screen Shot 2019-04-23 at 4.31.56 PM.png 96 KB -
Screen Shot 2019-04-23 at 4.30.59 PM.png 95 KB -
Screenshot 2019-03-11 at 9.52.43 PM.png 110 KB -
AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
Screen Shot 2018-08-24 at 12.00.01.png 14 KB -
Screen_Shot_2018-06-12_at_5.00.05_PM.png 61 KB -
page-number.png 201 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
Screen_Shot_2018-02-01_at_11.57.25.png 18 KB -
Screen_Shot_2018-01-19_at_2.15.50_PM.png 151 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screenshot_(2).png 16 KB -
ILLUSTRATOR_ARTBOARD_BUG.jpg 750 KB -
2017-10-25_2338.png 34 KB
190 votesThe team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.
If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.
1. Open Task Manager
2. In Details tab, locate 'Illustrator.exe'
3. Right click it and choose 'Create dump file'
4. Wait until the dumping process is complete and click 'Open file location' button
5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility
6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'
This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…
An error occurred while saving the comment eduardo asta commented
Artboards and paste in place are a nightmare.
eduardo asta supported this idea ·
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1 vote
eduardo asta shared this idea ·
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5 votesResolved (Comments Open) · 5 comments · Illustrator (Desktop) Bugs » Documents and Artboards · Admin →
eduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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23 votes
Hi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit GoyalAn error occurred while saving the comment eduardo asta commented
It happens to me also. It doesn't matter the OS or AI version. It never worked, but Adobe keeps saying the problem does not exist or it needs more info. Please, stop being lazy. The Jorge Rosillo post is from 2019!!!!! Solve the problem or kill the feature.
I'm using a MBpro 32MB OS 10.15.7 and AI 26.1.
Again: it is not a new problem. It has been happening for years...
An error occurred while saving the comment eduardo asta commented
It also happens with me. Pasting in place is an old issue. It has never worked fine.
I'm running the 25.2.3 version on a MacBook Pro i9 32GB OS 10.15.3.
There is a explaning video explaining bellow and I've sent more material by email.
eduardo asta supported this idea ·
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416 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator Teameduardo asta supported this idea ·
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2 votes
eduardo asta supported this idea ·
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3 votes
eduardo asta supported this idea ·
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9 votes
eduardo asta supported this idea ·
It is a very old bug. It doesn't matter which Mac OS or Illustrator version you have installed. After working a few doing charts, Illustrator stops accepting pasted data. Adobe doesn't care about as they doesn't care about copy/paste in place on artboards (another annoying bug).