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eduardo asta

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  1. Artboards with the same number / missing number

    175 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    eduardo asta commented  · 
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  2. 1 vote

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    eduardo asta shared this idea  · 
  3. 5 votes

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    It is not clear to me if artboards are of same size or different sizes. When we paste an art we take into account artwork’s relative position from the artwork where it was coped from. I have attached a gif to demonstrate my point. if you look at the second circle it is placed outside of other artboards due to relative position in its original artboard.
    Please contact support if it is not the case – https://helpx.adobe.com/support.html

    eduardo asta supported this idea  · 
  4. 2 votes

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    eduardo asta supported this idea  · 
  5. 2 votes

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    eduardo asta supported this idea  · 
  6. 22 votes

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    Hi,
    Thank you for reporting this issue. Illustrator Team really appreciate this.

    Can you help the Illustrator team to isolate this issue further?
    If yes, then please let me know the following:
    1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
    2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal

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    eduardo asta commented  · 

    It happens to me also. It doesn't matter the OS or AI version. It never worked, but Adobe keeps saying the problem does not exist or it needs more info. Please, stop being lazy. The Jorge Rosillo post is from 2019!!!!! Solve the problem or kill the feature.

    I'm using a MBpro 32MB OS 10.15.7 and AI 26.1.

    Again: it is not a new problem. It has been happening for years...

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    eduardo asta commented  · 

    It also happens with me. Pasting in place is an old issue. It has never worked fine.

    I'm running the 25.2.3 version on a MacBook Pro i9 32GB OS 10.15.3.

    There is a explaning video explaining bellow and I've sent more material by email.

    https://youtu.be/KnrVzeaDsjc

    eduardo asta supported this idea  · 
  7. 59 votes

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    eduardo asta commented  · 

    Yeah, it also happens with me, specially when using the Graph Tool. It doesn't matter which OS, hardware set up or Illustrator version. It is an very old issue.

    You try to copy/paste text (a word, tab separated or a list) from/to Excel, word or TextEdit and it stops working on Illustrator (and only with Illustrator). It maybe loses the tabs or maybe you can't paste it.

    You need to use the menu (counter productive) and even the menu stops working eventually.

    I've recorded a short video showing it.

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  8. 395 votes

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    eduardo asta supported this idea  · 
  9. 2 votes

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    eduardo asta supported this idea  · 
  10. 3 votes

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    eduardo asta supported this idea  · 
  11. 9 votes

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    eduardo asta supported this idea  · 
  12. 317 votes

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    Need More Info  ·  Yogesh Sharma responded

    Please share your thoughts on the following:

    1. Would it make sense to have a separate desktop app, just to create charts, and bring them inside Illustrator or InDesign? It may not be on cloud.

    2. Or would you rather have us work on building it within Illustrator?

    Thanks
    Yogesh

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    eduardo asta commented  · 

    Forget...Adobe doesn't care about it. They bought Freehand, which had a amazing graph tool, but they learned zero with the app. I tried to add totals (labels, number whatever) to the stacked bars but it is not possible. The graph tool sucks.

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  13. 3 votes

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    eduardo asta commented  · 

    Forget...Adobe doesn't care about it. They bought Freehand MX, which had an amazing graph tool, but they learned zero with this opportunity. Illustrator is dead...

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  14. 18 votes

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    eduardo asta commented  · 

    It happens with me all times

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    eduardo asta commented  · 

    I have experienced the same issue: I have some graphic styles applied to some objects. Any time I duplicate these objects, I get my graphic styles also duplicated.

    It's annoying and a performance killer.

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  15. 2 votes

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    eduardo asta shared this idea  · 
  16. 13 votes

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    eduardo asta supported this idea  · 
  17. 3 votes

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    eduardo asta shared this idea  · 
  18. 5 votes

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    eduardo asta shared this idea  · 
  19. 3 votes

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    eduardo asta supported this idea  · 
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    eduardo asta commented  · 

    Every time I create a HDV/HDTV or FILM & VIDEO new document, a giant artboad sizing 14400 x 14400 px shows up behind the 1920 x 1080 px artboard, even if I request the new document to open with just ONE artboard. I always need to delete the background artboad and then start working.

    This bug is present on both 2020 and 2019 versions.

    I have a MBookPro 2.4/32GB running the Catalina 10.15.3.

    Note.: I have found another person with the same issue
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35668513-artboard-2-unnecessary

  20. 4 votes

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    eduardo asta commented  · 

    I have being experienced the same issue.....

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