Bizarre Issues with Fonts and Rendering; Creative Cloud
Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud
Illustrator 2018 CC 22.0.1
Mac OS El Capitan 10.11.6
Suitcase Fusion 19.0.4 (6333)
iMac (Retina 5K, 27-inch, Late 2015)
3.2 Ghz Intel Core i5
24GB DDR3
I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.
Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.
Now with fonts and rendering, in the video in this sample file:
- I select two separate text boxes using Arial, and reduce the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.
I select two separate text boxes using Neris, and enlarge the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.
Rendering onscreen starts to do weird things.I select one separate text box to change from Arial italic to Times New Roman. For some odd reason, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.
I select two separate text boxes to change from Arial italic to Times New Roman. Again, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.
When I get to the end of the Undo, for some reason all text boxes are selected. Some change size, some don’t. I go to Undo, and seems to work.
I select two separate text boxes to change from Times New Roman regular to italic. When I do an Undo, things start disappearing and so on.
It’s just so bizarre. It’s so random but these errors keep occurring. About 3 months ago I changed over from CS5 to CC 2018. Sorry to say, but CC 2018 programs have been so unstable.
Karen
shared this idea
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Karen
commented
After some further investigation, I may have found the issue in regards to the fonts weirdness. The issue started when I was editing a file that I had previously created in AI CS5 which I had resaved to CC 2018. When I was editing the text in the resaved file, it was causing issues. However if I created new text boxes in CC 2018, the issue isn't recreated. Seems odd that something as simple as text boxes cannot convert properly. This is also the first time I've come across it as I've been updating a lot of my older files.