Recent File Opens Up Blank Without My Saved Work
I recently saved a file/project I was working on. The next day when I went to go open the recently saved file it opened a blank page. None of the layers were shown, and the size was not right. I tried restarting my computer but still the same thing occurred. It was like the art I drew was not even there. Can someone please help me? Thanks!
Aarush
shared this idea
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Rafael
commented
did you fix it?
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Anonymous
commented
I'm seeing the same issue - since the last rev or so - opening files and suddenly they open up blank, restart the application seems to fix it, not what's up. running the latest version of macOS Mojave, iMac Retina, 5K 27" i7.