Autosave / Autorecovery gets disabled on its own
Windows 10, AI CC (latest release)
Autosave disables itself. When AI crashes - as it does - I get nothing.
I set auto-save for every 2 minutes in preferences. Then, after Illustrator crashes, I go back in to preferences to find it has unchecked that option. Nothing. I lose a load of work.
There are no expletives for how I feel about this. PLEASE sort it out?
:(
Mark Nicoll
shared this idea
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Did you get your file restored though?
Were you able to enable auto-recovery back in Preferences?
How large is your file? Do you have heavy linked images in it?
Did Ai told you the reason why it disables auto-recovery in that message? -
shuhada
commented
I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled
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Anonymous
commented
When updating illustrator, the users selection of "Automatically Save Recovery Data Every" will be unchecked regardless of users previous setting.
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Anonymous
commented
Yes, this is incredibly annoying. Just lost a load of work when illustrator crashed (which is a regular occurrence these days) because I'd updated the program recently and the new update turned off auto update when it's always been on. Why? Aren't settings supposed to be transferred from one update to another?
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Anonymous
commented
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
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Mickael Barney commented
Even though it should import all previous settings (box check).
It doesn't import this particular setting.
Could you please fix this?
