can't open files with cloud & arrow symbol
I use MacOS High Sierra version 10.13.6, I've recently noticed that when I try to open up older files (couple of years old) I get a cloud with a downwards facing arrow. I am unable to open these files though I can preview them. any ideas how I can open them please, thanks
The downward cloud icon that you are referring to is a state when the file is present on the cloud but not present on your hard drive. Please download the file to your computer to access it.