saving colors to adobe is disabled please contact your IT administrator
Illustrator 23.0.2 (64bit) and Windows 10 Versions 1809 OS Build 17763.379
This has happened numerous times over the past few months.
I try to create a new custom Adobe Color Theme in Illustrator. I am not able to do so and am given the error message:
"saving colors to adobe is disabled please contact your IT administrator"
I have tried restarting the program and signing out and signing back into my Adobe Creative Cloud but the problem remains.
Hope that helps - looking forward to a fix.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Anonymous commented
I have the same problem! What is going on??
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Chris commented
*THE SAME ERROR ALSO OCCURS IN ADOBE PHOTOSHOP AND INDESIGN - LATEST SOFTWARE FOR ALL AS OF 3/21/19
*ERROR #1 - CANNOT SAVE COLOR THMES
*ERROR #2 - CANNOT LOAD MY THEMES
I have tried signing in and out of Adobe CC, restarting the software, and restarting my cpu.