AI unusable performance lag
As soon as I open a artboard or template I experience
5-10 Seconds UI lag for menus and tools
If I close the artboard the menus are responsive
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,3
Processor Name: Intel Core i9
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
Radeon Pro Vega 16:
Steve G
shared this idea
This certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Jacob Hutson
commented
I get this issue on windows 10 pro 19-9900K 5ghz all cores, 64gb ram with RTX2080TI
Lags everywhere and whole application flashes/lags.
Completely unusable in anyway.
-
Steve G
commented
Well it appears the work around is to turn off dictation feature System preferences>keyboard>dictation
Still no official acknowledgement or response from Adobe ... disappointing support for a professional product -
Christie
commented
Having lagging issues for a couple weeks now at least. It acting like its automatically saving every 20-30 seconds, causing me to have to wait to make any moves before the next lag. It's making the design process take a lot longer than usual. This seems to be a problem for many people. Please fix this issue as soon as possible.
Thank you!
-
Steve G
commented
Reached out still no response from Adobe support ... :(
-
Steve G
commented
Console Error on Start:
error 23:33:20.915873 -0700 Adobe Illustrator cannot open file at line 42270 of [95fbac39ba]
error 23:33:20.915899 -0700 Adobe Illustrator os_unix.c:42270: (2) open(/var/db/DetachedSignatures) - No such file or directoryI have tried a adobe uninstall and reinstall but still seeing issues