Illustrator file closes without warning/saving if accidentally re-opened while canceling errors / relink prompts
If you unintentionally open an Illustrator file to open it but realize it was one that was already open, it's possible to lose any changes you've made to that file without warning.
Steps to repeat:
1. Open a file that results in a dialog box to show before completely opening (mismatched color profile, missing links, etc).
2. Modify the document in some way, but do not save it.
3. Return to Explorer and open the file again.
4. When the Illustrator brings up a dialog box, click cancel instead of ok.
5. The document you had open will close without prompting to save.
Michael
shared this idea
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There are two similar, but slightly different entries on the topic:
1. Do not allow save if multiple versions of same file is open in same computer — http://illustrator.uservoice.com/forums/333657/suggestions/44660700
2. Open file that is already open deletes unsaved changes without prompt — http://illustrator.uservoice.com/forums/601447/suggestions/33872917 -
Wow! I confirm this, indeed it does close the file! How did I miss it?
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purj
commented
Come on and get it together guys, this has been hanging out since 2020 :/
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Anonymous
commented
win 10 AI 24.2.3
Steps: (actual result)
1. Open file, work on it
2. File > Open Recent File > select the same file
3. Warning prompt for missing linked image > Choose Cancel (see attachment)
4. THE OPENED FILE WILL CLOSE WITHOUT SAVINGexpected result:
It should ask if I want to open a file that is already opened, and when I click cancel on the missing file warning prompt, it should not close my working file, it should just cancel the open file in a new window option. -
Mindy
commented
Steps:
1) Try to open an already open file and get the "This document is already open; create another window for the document?" prompt.
2) Select "No"
3) Still get "Could not find linked file..." warning with "Replace / Ignore / Cancel" options.
4) If you select Cancel (most obvious selection as per above "No" don't open another version of this document), the original version of this file also closes, with no "Save changes" prompt or anything. Any changes are subsequently lost.
This is very unintuitive UX and is a very costly mistake to make.
