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Save/Save As doesn't work in Action

  1. Make a new document
  2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action
  3. Do something in the document - Draw the rectangle for example
  4. Play Save/Save As Action
  5. Close the document (Attention!!! No warning about Save Changes!!!)
  6. Open the document

Result: Opened document doesn't contain the rectangle.
That means nothing happened with this document while Play Actions

Illustrator ver. 24.0.2
It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

12 votes

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Artelles shared this idea  ·   ·  Report…  ·  Admin →
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Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded  · 

Hi

Apologies for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue at our end.

Please help by providing the below information:
1) Is it reproducible on the latest illustrator version 25.4.1?
2) Kindly share some video, Action recorded script (.aia), the Test file(Via File→Package) & some steps with which you are facing the issue and share with us at
ShareWithAI@adobe.com in a Zip file.

Please mention the title of this issue as the subject of the mail.

Thanks and Regards
Rohit Jain
Illustrator Team

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  • John P commented  ·   ·  Report

    I am having the same issue also. Recorded actions to export and save to folder. They worked fine and then I reopened the files and now they will not run the actions. I get the message "Can't save the illustration". Then "The object "Export As" Is currently unavailable. I'm on 25.4.1 and Big Sur 11.5.2 I am only exporting a few artboards to separate folders as png.

  • Alastair commented  ·   ·  Report

    Same issue here, I need to save a variable data set of 5000 images & text as individual .pdfs so need the ability to create a Save As PDF action to achieve this.

  • Jason Axtell commented  ·   ·  Report

    If anyone knows of a workaround, or if there's any potential progress made on this issue, please keep us updated. We have the same issue, and it is a major concern. Thankfully we have a series of other actions we can use, but anything new is a bust.

  • Eurograf commented  ·   ·  Report

    Same problem... The "save as..." option is a very important issue... the malfunction make the Actions completely useless...

  • Brian B commented  ·   ·  Report

    This is also bugged for me. Makes automation not functional.

  • Justin Babcock commented  ·   ·  Report

    Is Adobe on to this at all? I see nothing here, and this is a major issue. My legacy actions continue to run with the save as and close functions, but I cannot write anything new. Yes, this is a big problem.
    Perhaps a workaround: Write a new action in a legacy version, then import it? I don't have any legacy versions installed, so I may be screwed there

  • Anonymous commented  ·   ·  Report

    Have the same problem in Illustrator 24.2.3 and Mac OS Catalina 10.15.6. It worked fine before the upgrade to Catalina...

    The Action panel does not seem to record the Save action at all. This is a disaster since I use the Action panel to auto-save to PDF many times per working day.

    Please fix this Adobe!

Illustrator (Desktop) Bugs: File Save, Import and Export

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