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'Crash while changing Assert Export panel from icon to list mode while assert name editor is active' has been merged into this idea

Illustrator crashes when switching views in the Asset Export panel

Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

Some system info:
Adobe Illustrator 24.2
OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16348 MB

On a slightly unrelated note, I accidentally checked "Don't ask again" on the Adobe Crash reporter that would normally appear after this and I would appreciate it if someone could tell me how to re-enable that screen.

3 votes
Hugo Miramontes shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?
Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded  · 

I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

Thank you for all the feedback. Keep it coming!

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  • Yury commented  ·   ·  Report

    AI 24.2/macOS 10.14.6

    Crashes if Assert Export panel is switched from icon to list mode while assert name is being edited.

    Top of the crash log:
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.adobe.illustrator.plugins.Snapomatic 0x00000001235958ee PluginMain + 23113
    1 com.adobe.illustrator.plugins.Snapomatic 0x0000000123595566 PluginMain + 22209
    2 com.adobe.illustrator.plugins.Snapomatic 0x000000012358ede1 0x123576000 + 101857
    3 com.adobe.illustrator.plugins.ShapeCoreUI 0x000000012451c203 PluginMain + 188298
    4 com.adobe.illustrator.plugins.ShapeCoreUI 0x00000001245037e8 PluginMain + 87407
    5 com.adobe.illustrator.plugins.ShapeCoreUI 0x000000012450c97a PluginMain + 124673
    6 com.adobe.illustrator.plugins.ShapeCoreUI 0x00000001244f679f PluginMain + 34086
    7 com.adobe.dvaui.framework 0x0000000108aaf032 void dvaui::ui::SendMessagesT<dvacore::utility::SharedFunctions<std::__1::shared_ptr<std::__1::function<void (dvaui::ui::Message*)> > >, dvaui::ui::Message>(dvacore::utility::SharedFunctions<std::__1::shared_ptr<std::__1::function<void (dvaui::ui::Message*)> > > const&, dvaui::ui::Message*) + 65
    8 com.adobe.dvaui.framework 0x0000000108ab065c dvaui::controls::UI_InteractiveControlView::ContinueInteractiveChange(dvacore::utility::Flags<unsigned char>) + 50
    9 com.adobe.dvaai 0x0000000107b0362a ai::controls::UI_DocumentControlLayerWidget::DoPointerDrag(dvaui::ui::MouseEvent const&) + 88
    10 com.adobe.dvaai 0x0000000107b035b0 ai::controls::DocumentControlLayerWidgetMouseCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 120
    11 com.adobe.dvaui.framework 0x0000000108d6c10d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 505
    12 com.adobe.dvaui.framework 0x0000000108d6ba67 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 409
    13 com.adobe.dvaui.framework 0x0000000108d69a84 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 68
    14 com.adobe.dvaui.framework 0x0000000108d4da34 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 744
    15 com.adobe.dvaui.framework 0x0000000108d4cd79 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 331
    16 com.adobe.dvaui.framework 0x0000000108d4b60a dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 206
    17 com.adobe.dvaui.framework 0x0000000108d4b51e dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
    18 com.adobe.dvaui.framework 0x0000000108d54e21 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 71
    19 com.adobe.dvacore.framework 0x00000001083ef11d int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 9

  • Yury commented  ·   ·  Report

    AI 24.2/macOS 10.14.6

    Crashes if Assert Export panel is switched from icon to list mode while assert name is being edited.

    Top of the crash log:
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.adobe.illustrator.plugins.Snapomatic 0x00000001235958ee PluginMain + 23113
    1 com.adobe.illustrator.plugins.Snapomatic 0x0000000123595566 PluginMain + 22209
    2 com.adobe.illustrator.plugins.Snapomatic 0x000000012358ede1 0x123576000 + 101857
    3 com.adobe.illustrator.plugins.ShapeCoreUI 0x000000012451c203 PluginMain + 188298
    4 com.adobe.illustrator.plugins.ShapeCoreUI 0x00000001245037e8 PluginMain + 87407
    5 com.adobe.illustrator.plugins.ShapeCoreUI 0x000000012450c97a PluginMain + 124673
    6 com.adobe.illustrator.plugins.ShapeCoreUI 0x00000001244f679f PluginMain + 34086
    7 com.adobe.dvaui.framework 0x0000000108aaf032 void dvaui::ui::SendMessagesT<dvacore::utility::SharedFunctions<std::__1::shared_ptr<std::__1::function<void (dvaui::ui::Message*)> > >, dvaui::ui::Message>(dvacore::utility::SharedFunctions<std::__1::shared_ptr<std::__1::function<void (dvaui::ui::Message*)> > > const&, dvaui::ui::Message*) + 65
    8 com.adobe.dvaui.framework 0x0000000108ab065c dvaui::controls::UI_InteractiveControlView::ContinueInteractiveChange(dvacore::utility::Flags<unsigned char>) + 50
    9 com.adobe.dvaai 0x0000000107b0362a ai::controls::UI_DocumentControlLayerWidget::DoPointerDrag(dvaui::ui::MouseEvent const&) + 88
    10 com.adobe.dvaai 0x0000000107b035b0 ai::controls::DocumentControlLayerWidgetMouseCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 120
    11 com.adobe.dvaui.framework 0x0000000108d6c10d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 505
    12 com.adobe.dvaui.framework 0x0000000108d6ba67 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 409
    13 com.adobe.dvaui.framework 0x0000000108d69a84 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 68
    14 com.adobe.dvaui.framework 0x0000000108d4da34 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 744
    15 com.adobe.dvaui.framework 0x0000000108d4cd79 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 331
    16 com.adobe.dvaui.framework 0x0000000108d4b60a dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 206
    17 com.adobe.dvaui.framework 0x0000000108d4b51e dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
    18 com.adobe.dvaui.framework 0x0000000108d54e21 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 71
    19 com.adobe.dvacore.framework 0x00000001083ef11d int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 9

Illustrator (Desktop) Bugs: User Interface

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