Opening issues
Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.
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Charles, please check video driver, this I know could cause such bugs.
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Charles commented
Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.
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Charles commented
Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.