AIX file opens as blank white square
Working in Windows 10 Pro and Adobe Illustrator 24.3
Hi, I've recently run into the issue of not being able to open AIX files in illustrator despite having logged in to ArcGIS Online. Now, when I open an AIX file I'm just given a blank white square without any of my layers. I haven't had this issue before, so I'm wondering what is causing it. Any help would be appreciated. File I'm trying to open is attached as well as a screen grab of what I'm seeing when I try to open it.
Thanks!!
Colleen Smith
shared this idea
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Teresa Blader
commented
I am trying this too and am receiving the same results. My AIX file is like 800kb. Even though I've got a wide variety of layers. I even tried removing any of the more complex layers like imagery, hillshade, and just some polygons. Still just a blank white sheet. Following the export guidelines doesn't seem to change anything. Changing compression and DPI doesn't change anything either.
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Colleen Smith
commented
Working in Windows 10 Pro and Adobe Illustrator 24.3
Hi, I've recently run into the issue of not being able to open AIX files in illustrator despite having logged in to ArcGIS Online. Now, when I open an AIX file I'm just given a blank white square without any of my layers. I haven't had this issue before, so I'm wondering what is causing it. Any help would be appreciated. File I'm trying to open is attached as well as a screen grab of what I'm seeing when I try to open it.
Thanks!!