AI files opening as old versions
Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.
This is my workflow:
Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.
Repeat until the design is approved.
At this point I open the AI file and prepare the print files for production.
However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.
PLEASE HELP!!!
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Sam
commented
I ran into the same issue but was able to retrieve the updated version by opening one of the temporary files left in the folder. The file had a gibberish name and an unknown file type, but I right-clicked it, selected Illustrator from the "open with" options (PC), clicked "open anyways" on a couple dialogue windows and the proper, updated version of the file opened. Success!
Thankfully I didn't delete the temporary files beforehand (which I often do). Regardless, I will be double checking my files save properly from now on.
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Kim
commented
We are also experiencing this - the AI files don't seem to be saving properly. Illustrator goes through the motions of saving the file with a (percentage saved/countdown dial at the top) but time stamps on the files in the folder don't update. Seems to happen only when saving over a file but working on complex documents forces us to save often to avoid losing information to a program crash - this glitch is preventing that.