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What can we fix in Illustrator (desktop)? Vote or report a bug.

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Can no longer create new file from scratch

Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.

Illustrator v 25.0 desktop on iMac works fine.

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Julie Wittman shared this idea  ·   ·  Report…  ·  Admin →
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  • Ravi Gupta commented  ·   ·  Report

    Hi Julie,

    Thanks for reaching out.
    Would request you to try out cleaning the preferences once on PC and do let me know if that resolves issue for you.

    Waiting for your response.

    Thanks,
    -Ravi Gupta

Illustrator (Desktop) Bugs: Documents and Artboards

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