Video driver is not supported
Windows 10
Illustrator v 25.2
Intel(R) HD Graphics 4600, Version 20.19.15.5171 (04.11.2020)
What can I do? I have updated the driver, but the report is still there. Do I get instability and data loss if I suppress this report or deactivate some features in the preferences?
2
votes
SASH
shared this idea
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SASH
commented
Ok, thank you. But the window "System Compatibility Report" says there can be data loss and instability. Can you inform about that?
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Sanjay Kumar
commented
Hi @SASH,
Your Intel card is a bit old and hence it is reported as incompatible. If you cant upgrade to a new card, you can suppress the warning via preferences. Uncheck General > "Show system compatibility issues at startup"
Sanjay
