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'cannot complete the operation because the layer is locked or invisible'.

Always getting prompt: 'cannot complete the operation because the layer is locked or invisible'. Whenever I open an existing doc or switch between tabs! Started happening a couple of weeks or soago. Have updated, reinstalled, deleted prefs etc etc. Driving me crazy!

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Emile shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  ·   ·  Report

    Emile, sorry it took me so long to try it.
    The message is not getting shown for me, but I am on the latest version on Windows. When I open or switch — no problem.
    Well, maybe updating the app can be a solution?

  • Emile commented  ·   ·  Report

    Thanks for responding:

    I think it's to do with live paint. I'm having some issues attaching a screen recording (13mb) here though

    25.2 on mac catalina 10.15.7
    2017 MacBook Pro
    Processor Name: Quad-Core Intel Core i7
    Processor Speed: 2.9 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    Memory: 16 GB

  • AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  ·   ·  Report

    Emile, what version are you using?
    Does it happen for all files or only some of them? What about a fresh new file? Do you have guides in them? Are you sure?
    Can you share a file for us to test?

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