Illustrator crashes, hitting enter when importing a file
When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!
And if you have an other adobe app open this one will freeze too!
Please fix this, it's huge problem
alex
shared this idea
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Pooja Garg
commented
Hi ,
Thanks for reporting this issue , Illustrator team really appreciate this . Could you please provide us the following details to nail this issue down :
1. Machine details which can be found by :
MAC : Choose Apple menu > About This Mac.
2. Adobe Illustrator version with which the issue is reproducible
3. Kindly provide the test file with which the issue is reproducible on your machine
4. Kindly please provide us your preferences settings
Steps to collect Preference Settings
Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .
Please mention the title of this issue as the subject of the mail.Regards,
Pooja Garg
Illustrator Team