Issue with Illustrator starting page screen
Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.
Rachit
shared this idea
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TonyG
commented
I updated to the latest version of Illustrator and the home screen was restored.
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Hi Rachit,
Thanks for reaching out.
We recommend you to move to the latest Adobe Illustrator 25.3 builds, in-case that is an issue for you can move to our Long term support version 24.3.Though this is not recommended to be used we are providing a workaround for the problem.
On win –
1. Close AI if already opened
2. Open the path where build is located eg- \Users\<username>\Downloads\24.0.1\Support Files\Required\UXP\extensions\com.adobe.ccx.start
3. Open the manifest.json file in any editor
4. Clear ready only flag of the file if present as it would not allow file to be modified
5. Change the version number field to something like "version": "10.1.0.154"
6. Relaunch AIOn Mac
1. Close AI if already opened
2. Open the bundled home screen “/Applications/Adobe\ Illustrator\ 2020/Adobe\ Illustrator.app/Contents/Required/UXP/extensions/com.adobe.ccx.start “
3. Open the manifest.json file in any editor
4. Clear ready only flag of the file if present as it would not allow file to be modified
5. Change the version number field to something like "version": "10.1.0.154"
6. Relaunch AIThanks & Regards,
Ravi Gupta -
Rachit
commented
Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.
