Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1
I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.
I'm on version 25.4.1 on Windows, no plugins, no tablet.
Things I've done to try and remedy this:
-Restarted program
-Restarted Computer
-Tried to clear preferences (several times alt+Ctrl+shift on startup)
-Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator, but it wasn't labeled "Adobe Illustrator 25.4.1 Settings" it was simply adobe\illustrator\25.4.1 with no settings file to clear
-Uninstalled/reinstalled the program (with a restart)
-Started a new file and copy/pasted the graphics over from the old file, which immediately locked the expand/collapse feature. ( I had tested the expand/collapse before moving them over)
I don't know what I should do, this has killed my productivity this week. I'm probably going to try rolling back the version I'm working on to see if that fixes it, but any help would be appreciated.
Ashleigh L
shared this idea
-
Can you please share the file that gives you such a headache?
If it has sensible data, email it at sharewithai@adobe.com
