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What can we fix in Illustrator (desktop)? Vote or report a bug.

← Illustrator (Desktop) Bugs

Right click pop-up context menu box stuck in the bottom left corner of the screen

This issue started when I upgraded to Mac OS Monterey. Unfortunately, I cannot downgrade. I am using a 2018 MacBook Pro 15.6 laptop. I use a 27" 4k external monitor, but the issue occurs with the monitor and the laptop screen. The right-click menu box issue does not happen with any of the other Adobe programs. I have deleted prefs, uninstalled and installed illustrator, zapped the PRAM, and installed an older version of illustrator with no change. I understand Monterey is a beta now but is there a fix or setting to fix this problem? I appreciate your help in advance.
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alberto cabrera shared this idea  ·   ·  Report…  ·  Admin →
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  • Mr. Ponce commented  ·   ·  Report

    January 30th, 2023 ... Still an issue on 4K dual monitors!!!!
  • Curtis Elliott commented  ·   ·  Report

    Seemed to have solved this issue on my end.. I just changed the display resolution in system preferences from 'Default for Display' to 'Scaled - 2560 x 1600'.

    This somehow fixed the issue. How? I have no clue - but give it a whirl, because nothing else was working for me either.
  • Mr. Ponce commented  ·   ·  Report

    YES: Still an issue! ... running two screens at 3008 X 1692 resolution, MacBook Pro 16" 2019 i9, Monterey 12.3.1, Illustrator 26.2.1 ... started when i first upgraded to Monterey ... the context menu never appears where expected it is always at the bottom of the screen on my main screen or on the bottom left-hand corner on my second screen when I have a document on that screen ... already tried all the suggestions from other users and NO i'm not working in the Application Frame ... the Application Frame that is extremely annoying and disruptive to my workflow ...
  • Mr. Ponce commented  ·   ·  Report

    Still an issue ... running two screens at 3008 X 1692 resolution, MacBook Pro 16" 2019 i9, Monterey 12.3.1, Illustrator 26.2.1 ... started when i first upgraded to Monterey ...
  • Louis Ng commented  ·   ·  Report

    The issue has been resolved for me. I am on Monterey 12.4 (beta) Illustrator 26.2.1. But as far I can recall it has been resolved since Monterey 12.3. My setup is a M1 Mac Mini connected to a single Dell S2722QC 4K monitor. From testing, the issue seems to be related to these variables:

    1. The resolution that the display is set at in the display system preference. eg. 3840 x 2160, 2560 x 1440, 1920 x 1080 etc.

    2. Is illustrator running when the resolution is switched?

    Setting my display to 2560 x 1440(instead of 3840 x 2160) was a workaround I discovered when there was no fix from Adobe or Apple.

    However with the recent MacOS and Adobe updates, everything seems to be working as they should unless I switch display resolutions while Illustrator is running. Restarting Illustrator, will usually resolve the issue for me in those situation.
  • Jeff commented  ·   ·  Report

    Same, though I can't update to a new version of AI, because of some of the other bugs that exist, are causing other problems so I have to stay on vr 25.2.1
  • Mr. Ponce commented  ·   ·  Report

    I just upgraded to MacOS Monterrey and I am having the same issue. The flyout/context menu appears in random locations but never next to the curser where it is expected. On a two monitor setup it is even more frustrating.

    I did notice that if I turn on Application Frame the issue is resolved, but that is not a viable solution for my work flow on two monitors.

    Running: MacOS Monterey 12.3.1 on a MacBook Pro 16" 2019 with Illustrator 26.1.
  • Eric Hosford commented  ·   ·  Report

    just updated my Macbook Pro to Monterey, having the same issue.
  • Greg commented  ·   ·  Report

    I am having this issue... as are my colleagues. Very annoying having to locate and then navigate to my contextual menu. Sort of defeats the purpose.
    I am using Illustrator 25.4.4 on a Mac mini M1 chip running Monterey 12.2.1
    I hope this is addressed soon.

  • Ace Designs commented  ·   ·  Report

    Still an issue... Apple and Adobe need to get it together please.

  • Blake commented  ·   ·  Report

    I'm having the same issue.

  • Blake commented  ·   ·  Report

    When I right click in Illustrator my menu pops up on the lower left hand side of my screen instead of where my mouse pointer is.
  • Julia Khodos commented  ·   ·  Report

    i have the same issue after the lated Mac OS update :( hope it will be fixed soon...
  • Emily Salerno commented  ·   ·  Report

    I've been using a Wacom pen (driver is up to date 6.3.44-2) for years and just noticed there's a bug with the latest Illustrator 26.0.1. I'll make a shape in the upper left corner and right-click to get the Transform/Reflect to show but the pop-up panel will show at the bottom right corner of my screen, not at the location I right-clicked at. Definitely a bug that needs fixed!! Screenshot of pop up. I clicked on every square and the pop up shows in the bottom right.
  • Jean Klare commented  ·   ·  Report

    Since the last update, contextual menu's appear in random locations on the screen, nowhere near the location of the cursor. (Cursor is at the top of the image on the selection in screenshot.)

    Seriously, how hard can it be to read cursor coordinates and present a UI element there.

    Come on guys, get it together.
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