Using Rotate / Reflect / Scale tools with Opt/Alt held doesn’t end the operation when Wacom pen gets lifted
I use illustrator CC 2017.
I use my Wacom Intuos for almost everything since it is easier and I am comfortable to it than using mouse.
I use Rotate tool to copy objects in circle with a center point (select Rotate tool, hold Alt and click to choose the center of the object) .
When I use Wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
I have used it in multiple computers and with other Wacom devices too. I am not sure if its a bug, but it would be really great if you could fix it :)
Thank you for reporting the issue. We have added the issue to our backlog.
With Best Regards,
Raghuveer Singh
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Feels related to this problem:
Scale Tool center point sticking to the cursor
http://illustrator.uservoice.com/forums/601447/suggestions/49226027 -
Manuel, do you still have this problem? If yes — do you use a pen and a tablet, or a mouse, or maybe touchpad?
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Dazdiman_ commented
Having this problem still in 2024.
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joao monteiro
commented
Still waiting on this... Paying for 10years in a row... and still waiting on basic stuff.
Please look at rotate tool and wacom input big. -
Eric Cobain commented
Just like every Illustrator bug.... never gets fixed. Here we are 5 years from the bug report and it still happens. I can't do rotation and alt with a stylus without Illustrator getting stuck on rotate.
Why can't adobe even pretend they care and at least fix 1/100 of the user complaints!?!?!
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Mhast
commented
Same... That's some backlog to have it sat there for five years!
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Mhast
commented
Okay, steps to reproduce:
1) Select rotation tool
2) Click on the anchor and drag it
3) Anchor is now stuck to your cursorI can get it to release by alt-tabbing away and back and then using a mouse but there's no way to with just the tablet. (Also, if I very carefully tap to move the anchor, rather than dragging it, it doesn't get stuck.)
Specs:
- Wacom PTH-851 (but I've also experienced this with the same gen medium version of this tablet and the previous gen of this tablet) - drivers are up to date but the driver never seems to make a difference to this bug
- Windows 10 64-bit v22H2 (though it's happened with every version of Windows 10 and also Illustrator that I can remember)
- Intel i9-9900K / NVidia 4080 Super / 64GB DDR4 RAM / OS on NVME, Scratch on another NVME
- Backup rescue mouse I keep plugged in almost exclusively for this is Logitech MX Revolution (the original one from years ago) -
Matt, so it does happen for you occasionally? Can you share tech specs for the tablet then? A driver version? OS details?
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Mhast
commented
Oh me too - it's been so long that I have a wave of fear wash over me whenever I touch the 'r' key. Drives me crazy. Used to keep a mouse handy just in case I did it but it appears in the latest version it just won't 'unstick' from the cursor. Had to end the process from Taskman to get out!
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Just Me
commented
I've been asking about this for YEARS for EVERY Wacom tablet that I've used. Both Wacom and Adobe act as if they've never heard of this issue and/or blame it on the other company. Just solve this problem PLEASE.
* the workaround is if you have the touch feature enabled on your Wacom, you can alt-click using your finger, but this interrupts your workflow. We SHOULD be able to Alt-click with the stylus. I certainly don't want to switch back and forth between view on GPU and view on CPU in order to use this function (and that didn't always solve the problem, although it doesn't seem to lock up when using view on CPU in the current beta version).
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Riccardo Marin commented
Same here. Please solve this!!!
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K16.praca commented
It has been an issue for so very long. It is really high time to get it fixed, such an irritating bug.
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Stephen Davies
commented
How can this still be an issue, some 4 years later? What exactly is the purpose of this site? Why can't Adobe actually fix the problems with its software rather than constantly updating its products with features most of us will never use?
Latest version, new laptop, etc, etc.
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Filipe Bezerra commented
After years, still happening please Adobe fix this problem! Can´t pay for a glitched tool anymore.
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SeeC commented
this issue is still find in the iilustrator 27.6.1.
I'm using the lastest version wacom driver.
The only method to come across this problem is disabling GPU.
As I like the GPU performance on illustrator so much, hope this could be fix soon.
Display card: nvidia GeForce RTX 3080 -
MaxAff commented
Hi, you wrote that you "added this issue to your backlog" back in 2019.
Te problem still exists today in 2023. Can you share with us an update about this backlog of yours? -
Just Me
commented
Another update and still no fix for this issue. Come on Adobe, you've known about this issue for YEARS. It occurs when alt-clicking with the pen tool to move the center of rotation or reflection. It happens EVERY time, no matter what version of Illustrator or what Windows computer I'm using. The problem doesn't occur when you tap the Wacom tablet with your finger (using the touch feature), when using a mouse, or when using a built-in trackpad, but doping any of those things seriously interrupts your workflow. Seriously, SOMEONE at Adobe must use a Wacom tablet with Illustrator so that they can test it out! If you just click somewhere and then rotate the object about the point, it works, but not when you alt-click. Sometimes you want to alt-click so that you get the dialog box where you can specify the rotation angle and click the copy option. GET THIS FIXED!!!!!!
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Just Me
commented
2023 and this is STILL not fixed. To clarify, If you activate the rotate tool with a single-click or the shortcut R, and alt-click somewhere, it will move the center of rotation to that point and the rotate dialog box pops up, allowing you to specify the angle and whether to make a copy. This works just fine with a trackpad, mouse or the TOUCH feature of a Wacom tablet, but NOT with the Pen/Stylus on the Wacom. When using the stylus, there is a lag of anywhere from a second to as much as over a minute for that dialog box to pop up (during which time, Illustrator will not respond to any other clicks, like to change to another tool or something), and it doesn't move the center of rotation to where you clicked - instead, it moves the center of rotation to wherever the cursor happens to be when the box pops up. I am using an Intuos Pro on Windows - all Wacom drivers, computer drivers, Windows and Adobe Illustrator are all fully updated. This has happened in every version of Illustrator going back as far as I can remember (at least as far back as 2017), on multiple computers using different versions of windows AND using different Wacom pen-touch tablets. It is ALWAYS the same issue and it is repeatable by everyone that I have asked to test it on their system. if you just click (instead of alt-click), it does move the center immediately and lets you freely rotate the object around the new center of rotation, but sometimes we want that dialog box where we can type in the degrees of rotation. The same problem happens with the reflect tool. The workaround is to tap the tablet using your finger, using the touch feature instead of using the stylus. This is very disruptive to the workflow. Again, this problem has existed for YEARS and has not been addressed.
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Majcio
commented
Illustrator 2023. Issue still here. Adobe team can't fix it which is sad or don't want to fix it which is even sadder. The topic was started in 2017.
Adobe has feet of clay. Hope it will go **** up
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Mincho Camacho Jimenez commented
Tengo el mismo problema en una tableta Huion, aun con wacom que era mi tableta pasada, en diferentes versiones de illustrator de años a tenido este problema.