Adobe Illustrator Online Preview Bugs
Hi, I've been facing some problems with the feature that allows to other people preview the file on the web without Adobe. It's an important feature to my company since they can comment and review my work, yet there seems to have lots of problems in the formating. The first 2 images are from the Adobe Illustrator and the other 2 are from the online preview:
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Marley commented
I CANNOT stress the importance of this issue!!!!
For those of us that use this to share files to clients externally, inaccuracies like this have bigger repercussions than you could imagine. When you send flawed artwork to clients, it can be incredibly confusing to them as consumers who do not understand the "nuances" of graphic design and Adobe products that can be riddled with silly bugs.(But no worries, let's continue dumping money into AI features instead of fixing the issues we already have...... I digress.)
As I was saying, this can negatively alter the client's perception of the marketer, perhaps wondering why they spent so much money on a graphic designer who submits flawed artwork with improper bleeds. Then, we must explain to our client that it is not our error, but the error of the design program we are using. And yes, we are using "top of the line" products that are considered by most to be the "best in the industry".
My attached screenshot shows the edge of my artwork in the previewer. It appears as though my artwork was not bled off the edge of the artboard, which it was.. by about .25".
Please fix this silly problem. It's embarrassing, damaging to the client/marketer relationship, and impeding to workflows.
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Ramoses Hofmeister Ferreira commented
Any updates from this bug?
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Ramoses Hofmeister Ferreira commented
Emailed you with all the information requested. I'll be waiting for updates, thank you.
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Ramoses, I think you’d have to share the file to investigate this.
Email the link to sharewithai@adobe.com, with the link to this report you made.