Illustrator not working correctly on large displays
I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.
For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an element is next to impossible. Sometimes, I will expect to rotate an element, and the cursor changes to rotate mode, I click and nothing happens but the element is deselected like I missed the handle. Other times, I will want to reposition or resize an object and I wait for the pointer to change to the horizontal scale cursor, click the point and it begins rotating the image. There's no discernable way to identify when it is going to do what.
It makes Illustrator nearly impossible to use. I believe that it is all because you are failing to account for the magnification parameters in Windows since this worked fine just before I changed monitors. If you would just look at how you handle windows where the entire windows environment is scaled, I would be willing to bet you could solve a lot of problems all at once. Chances are you would solve the 4 or 5 bugs that I have submitted.
Jason Burnett
shared this idea
-
Lance
commented
I wonder if this is a windows OS version specific problem. I updated today and have no issues on my employer's 32in 4k monitor with Win10 UI scaling at 125%.
-
If I can downgrade to the previous version, I could show you in a heartbeat. Apparently in the latest version they have removed all functionality that lets you modify a selected element without having to change tools.
Up until this very last update, when you selected an item, the bounding box would be displayed. Clicking on any of the bounding box handles would allow you to transform the size. Clicking in the middle would allow you to drag the element to reposition and clicking close to the handles would change the pointer to the rotate pointer, allowing you to rotate the element.
Now, that is gone entirely. There is no way to transform the element, especially rotate the element when you just have it selected with either arrow tool. Now, you have to select the transform tool to apply any changes.
And what is frustrating about the transform tool is that you can't select a new element easily. You have to use keyboard modifiers to select a new element or an additional element if the transform tool is selected.
It's a HUGE change to the way Illustrator has worked for the last, what 20 years? Sure, I can get used to it, but it sucks.
I believe that this is because they are unable to compensate for Windows 11 OS being scaled to 175% on a large 4k monitor. When I set the scaling to 100%, it used to work as expected. It was only when I increased the scaling so I could actually read the content on a 39" 4K monitor that the problem presented itself. This is a terrible approach to solving the problem.
https://imgur.com/a/7WQOrLa -
If I can downgrade to the previous version, I could show you in a heartbeat. Apparently in the latest version they have removed all functionality that lets you modify a selected element without having to change tools.
Up until this very last update, when you selected an item, the bounding box would be displayed. Clicking on any of the bounding box handles would allow you to transform the size. Clicking in the middle would allow you to drag the element to reposition and clicking close to the handles would change the pointer to the rotate pointer, allowing you to rotate the element.
Now, that is gone entirely. There is no way to transform the element, especially rotate the element when you just have it selected with either arrow tool. Now, you have to select the transform tool to apply any changes.
And what is frustrating about the transform tool is that you can't select a new element easily. You have to use keyboard modifiers to select a new element or an additional element if the transform tool is selected.
It's a HUGE change to the way Illustrator has worked for the last, what 20 years? Sure, I can get used to it, but it sucks.
I believe that this is because they are unable to compensate for Windows 11 OS being scaled to 175% on a large 4k monitor. When I set the scaling to 100%, it used to work as expected. It was only when I increased the scaling so I could actually read the content on a 39" 4K monitor that the problem presented itself. This is a terrible approach to solving the problem.
-
Jason, what is the magnification your Windows using?
Can you record this behaviour, on video or GIF? I use www.cockos.com/licecap/ for quick recordings and https://getsharex.com for more major ones.
I personally hesitate to use scaling at all, except for the anchors/handles. My sight is probably going to demand it soon, and issues like this hold me off of it.
