Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF
Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.
Annushka
shared this idea
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ekc commented
Yeah, this is still a problem. Saw where some were attributing it to a MacOS issue, but it seems to be file and device independent from what I can tell. Seeing as these gradients disappear in preview on Windows, iPhone, and Mac. They do show up in Telegram's thumbnail preview on some devices though, oddly enough.
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Thanks. I confirm this on Windows too.
If you grab the file David posted ('Freeform Testing.ai') and enable thumbnail preview in Explorer, both gradient are viewed fine. But if you export it (or just rename it to 'Freeform Testing.pdf'!) — the left square becomes blank in the thumbnail. -
David
commented
@Egor, One additional file I meant to include. A screenshot of how it appears in Finder, along with the Preview, and Safari too.
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David
commented
@Egor Definitely not file-specific. This issue is present with all files with freeform gradients, even those from years ago. Confirmed with a coworker who is on Ventura also. Viewing in Preview and when doing a preview in Finder, it doesn't show up. Attaching an example and a screenshot of the .ai taken from within Illustrator.
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David, a nice workaround!
But can you share the PDF file for the team to investigate? Nothing can be done without files and steps — it’s definitely a file-specific issue, or the problem with the viewer you are using, or something else.
You can share the file here in comments publicly (if you are allowed to), or send to sharewithai@adobe.com (in this case please put the link to this report in the email’s body for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/45953785).
Either way — please comment back. -
David
commented
Having this too. The best temporary workaround i've found is to apply the Rasterize Effect (Not an actual rasterize, just the effect.)
This keeps the gradient editable and saves a raster version of it in front, which Preview and Quick Look can see. The downside is that it does increase the file size. Hopefully this is addressed soon, the company I work for also makes heavy use of freeform gradients. I've had to advise my coworkers not to update yet as I did.
