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What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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'Preferences modal is tiny and you can't access any settings' has been merged into this idea

Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

Problem with Preference panel in Illustrator since the last update of the app.

A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

9 votes
lahondé shared this idea  ·   ·  Report…  ·  Admin →
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  • CygnusRK727 commented  ·   ·  Report

    Still a problem win AI 27.8.1

    Using 16" M1 MacBook Pro with Mac OS Ventura 13.4.1

  • CygnusRK727 commented  ·   ·  Report

    Still a problem in 27.8.1.

    Using 16" M1 MacBook Pro with Mac OS Ventura 13.4.1.

  • Johnston commented  ·   ·  Report

    I am having the exact same problem. Frustrating to not being able to set whether line thickness scales, for example.

  • CygnusRK727 commented  ·   ·  Report

    AI 27.0.1 Preferences window on Mac Monterey 12.6.1 does not open correctly and cannot be re-sized. See below.

  • Tim Heraud commented  ·   ·  Report

    The modal cannot be resized and none of the options are accessible

    MacOS v13.0
    Illustrator v27.0.1

  • Thabby commented  ·   ·  Report

    All of a sudden, when I open my preference pane, it gets stuck on a small size that shows only the buttons (see image). It was working and all of a sudden, it changed. I have restarted illustrator but nothing changed.

    Version 26.4.1 on Mac.

Illustrator (Desktop) Bugs: User Interface

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