quick keys for arrange disabled (but menu selection of arrange commands still operate)
Mac Pro (late 2013) - ai 27.1.1 macos 12.6.3 -
no conflicting system quick key found
online forums suggested quitting safari, which did not work
quitting everything else did not work either
next step is system reboot, but this is a bug if it requires a system reboot.
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Jude, try also these steps, please:
1. Assign some other hotkey to these commands and check if new hotkeys works
2. Reassign native hotkeys to some other commands and check if these command can be called by these hotkeys
If both are true, it probably means some other app than Safari is stealing these hotkeys, and it makes it faster than Ai. Usually it means the app is launched before Ai gets launched.